Qala Holidays

Apartment was lovely, but outside on the streets around the hotel we found the area untidy and dirty with rubbish

Clean room .. comfortable bed … amazing sea view and very hospitable staff … always smiling and willing to help … Breakfast surpassed expectations…… perfect location and definitely be staying again

Stunning beautiful oasis in Malta. It was a short but incredible visit.

Staff was very nice and the room was clean with all the amenities provided, they also decorated the room for our anniversary which was very nice of them. The hotel breakfast was also amazing and much better value for money then any surrounding places. There is a bus stop and several taxis right outside the hotel. The bathroom door was quite awkward and wouldn't close fully. There is also a lot of noise from neighbouring rooms since they are quite close together.

The room was in great condition as was the hotel in general. Where things fell down were as follows: Each day the room was cleaned…things were missing…like the water bottle not being replaced. Mugs not cleaned properly. Sugars milks not topped up. (It’s little things that aren’t really noticeable but when you need them, they are noticed and inconvenient. So the attention to detail is important which seems to be missing). Also the buffet breakfast was very lack luster and unimaginative for vegetarians. Plus when you ordered anything hot from the chef…it took an absolute age to arrive…by which time you do think…what was the point of that. Avocado toast was can only be described as a hard crostini with 2 or 3 slices of avocado on it. Lacked any flavour / seasoning…no imagination or flare to it. Veggie sausages were also so bland and boring. If the food was ordered at high season when the hotel is busy…I don’t think the food would arrive until lunchtime! Lumi restaurant was excellent. All staff were very attentive and did a lot for us, which we are always very grateful for. The IHG had the biggest gym I have seen…which was amazing. The pool was extremely noisy! With kids running riot and their parents not seeming to care at all…so if you were hoping to relax after a massage or sauna…think again!