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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Travelers savor local cuisine for breakfast and dinner at this eco-certified hotel where comfort meets an ideal location in Queenstown's city center

Choose dates to view prices

Copthorne Hotel and Resort Queenstown Lakefront offers a peaceful city center retreat. Enjoy meals at Impressions Restaurant, relax in the spa tub, and use convenient luggage storage. Helpful multilingual staff and a business center make planning daily adventures stress-free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
The current price is €197
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Lake view

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Lake view

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Garden view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(21 reviews)

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Superior Two Double Room

  • Sleeps 3

Superior King Room With Lake View

  • Sleeps 2

Superior Two Double Room With Lake View

  • Sleeps 3

Junior Suite

  • Sleeps 2

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and skydiving. Visit our Queenstown travel guide
Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens which includes a bridge and a pond
    Queenstown Gardens
    3 min walk - 0.3 km
  • Queenstown Beach showing a pebble beach, bird life and kayaking or canoeing
    Queenstown Beach
    5 min walk - 0.5 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    7 min walk - 0.6 km
  • TSS Earnslaw Steamship featuring a bay or harbour, a beach and picnicking
    TSS Earnslaw Steamship
    10 min walk - 0.9 km
  • Skyline Gondola which includes a bay or harbour and a coastal town
    Skyline Queenstown
    15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Restaurants

  • Cookie Time
    6 min walk
  • Speight's Ale House
    7 min walk
  • Odd Saint
    7 min walk
  • Novotel Queenstown Lakeside
    6 min walk
  • Starbucks
    6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale hotel located in Queenstown City Centre
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, tour/ticket information and 3 meeting rooms
  • A front desk safe, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, fridges and heating

Similar properties

Lobby
Millennium Hotel Queenstown
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
8.6 out of 10, Excellent, 1,004 reviews
The price is €227
includes taxes & fees
2 Feb - 3 Feb
Millennium Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 15 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 21 Jan 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 22 Jan 2026 start from €197.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8.2

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 362 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

Reviews

10/10 Excellent

Yaser

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Stayed 1 night in Jan 2026

10/10 Excellent

Toni-lee

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Helpful staff. Great spa
Stayed 4 nights in Jan 2026

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Stayed 4 nights in Oct 2025

8/10 Good

Racquel Ramay Alleda

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025

10/10 Excellent

KHUSHBOO

Liked: Cleanliness, amenities
It was the best view.
Stayed 3 nights in Oct 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025

6/10 Okay

Darryl J

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Stayed 5 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025

10/10 Excellent

Tama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at your hotel and thoroughly enjoyed the lakeside view from my room. The scenery was absolutely stunning and added a peaceful touch to my visit. The room itself was clean and comfortable. A 500m walk to a lot of eateries, bars, etc.
Stayed 5 nights in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Room clean and very comfortable. Only negative was the bathroom which is a little outdated and with a toilet for those south of 4ft tall.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy
Stayed 3 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
The manager / staff were great Very accomodating We were upgraded to junior sweet which was amazing Thank you
Stayed 3 nights in Sep 2025

6/10 Okay

Houda

Liked: Cleanliness, staff & service
Nice hotel with a beautiful view of the lake…bathrooms need updating ASAP..we had a couple of leaks…a little dated but still a pleasant stay. That view makes up for the little mishaps!
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view of the lake & mountains from my room. Such a magical sight to wake up to. My steak was cooked to perfection. Could taste the love in the food and the staff were very accommodating. The only improvement over all would be to update their guest laundry with new washing machines & dryers to facilitate the number of guests onsite.
Stayed 1 night in Sep 2025

6/10 Okay

Angela

My room had a stunning view. Hotel is in a great location, I didn’t need a car, I walked everywhere. It’s a big hotel so staff isn’t too friendly or eager to help. It was clean - enough. At least in the important areas - bed and bathroom. Corners of my windows had cob webs and at some point a former guest had finger drew some pictures in the dust on the glass - which looks out at the view so hard to miss. Also, it’s hard to describe the weirdness of the hallways to the rooms - you go from a nice lobby to…damaged hallway walls and a 1970’s feel. They are also very long. It was good for what it is.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area! Walking distance to downtown and all the amenities
Stayed 3 nights in May 2025

8/10 Good

Renee

Liked: Amenities, property conditions & facilities
Management and staff were very helpful and accomodating. Convenient location, walking distance to town. Stayed in a couple of different rooms during my stay, all were good. Recommend the newer upgrade rooms, very quiet with heated bathroom floors, bigger rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location and nice staff

Great location, it was clean and the staff were really nice and friendly. The bed was super comfortable, perfect location. The room was just a bit tired, the hotel just needs some minor renovations. It was worth the money we paid for during a long weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

KA WAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and cozy place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff, helpful as due to the size of hotel we had to get directions a couple of times from the lobby to our room in another block/ wing of the hotel. Staff provided a map and other and staff were helpful when asked. The view from our room was gorgeous of the mountains. There is path through a local park which is close by that you can take to the center of Queenstown with restaurants and stores. Ate a couple of times at on site restaurant and service and food was good.
Stayed 3 nights in Jul 2025

4/10 Poor

Merill

Disliked: Staff & service, property conditions & facilities
The Hotel was not up to the standard i thought it was. Check in was ok but it took too long and i felt the receptionist Maiko didnt really know what she was doing. The room was definitely worth the price but the view was stunning. I didnt like the shower over the bath it was difficult for my elderley husband to manage. Overall i didnt find the staff very friendly and when i went to chack out the receptionist english lady no name badge)and another chap behind the desk ignored for about 5 minutes which i thought was really rude. So overall poor customer service and a below average hotel that needs ugrading!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024