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Crowne Plaza Hotel Queenstown by IHG

4.5 star property
Attentive staff provide comfort and assistance at this Queenstown retreat, where families enjoy special meals and travelers can easily plan their adventures

Choose dates to view prices

Skyline Queenstown, in Queenstown City Centre, offers a comfy base with thoughtful amenities. Kids have their own menu at the restaurant, adults unwind at the bar. Travelers enjoy free WiFi, a gym, and easy access to nearby Crowne Plaza Hotel Queenstown.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €228
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • Lake view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Crowne Plaza Hotel Queenstown by IHG is in the mountains and on a lake. Toi o Tahuna and Off The Wall Gallery are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Underwater Observatory and Cookie Time are also worth visiting. Take in the nearby slopes with a ski shuttle, a ski area and skiing, or try out other outdoor activities such as ice skating. Visit our Queenstown travel guide
Map
93 Beach Street, Queenstown, Otago, 9300

What's nearby

  • TSS Earnslaw Steamship featuring a bay or harbour, a beach and picnicking
    TSS Earnslaw Steamship
    2 min walk - 0.2 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    5 min walk - 0.5 km
  • Kiwi and Birdlife Park featuring signage, zoo animals and bird life
    Kiwi and Birdlife Park
    7 min walk - 0.6 km
  • Skyline Gondola which includes a bay or harbour and a coastal town
    Skyline Queenstown
    8 min walk - 0.7 km
  • Skycity Queenstown Casino
    3 min walk - 0.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    16 min drive

Restaurants

  • Fergburger
    4 min walk
  • Patagonia Chocolates
    3 min walk
  • Smiths Craft Beer House
    3 min walk
  • Saigon Kingdom
    1 min walk
  • Finz
    1 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

Luxury hotel located in Queenstown City Centre
At Crowne Plaza Hotel Queenstown by IHG, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Be sure to enjoy children's meals at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • A water dispenser, a front desk safe and a banquet hall
  • Concierge services, free newspapers and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 139 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with hairdryers
  • LCD TVs with digital channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is €176
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transport

  • Ski shuttle nearby
  • Valet parking on site (NZD 38 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Optional ski privileges
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 20 for children
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 38.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown

Frequently asked questions

Is Crowne Plaza Hotel Queenstown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Hotel Queenstown by IHG?

As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown by IHG on 29 Mar 2026 start from €228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hotel Queenstown by IHG?

Valet parking is available for NZD 38.00 per night. Limited spots are available.

What time is check-in at Crowne Plaza Hotel Queenstown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Queenstown by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Hotel Queenstown by IHG located?

Located in Queenstown City Centre, this luxury hotel is steps away from SKYCITY Wharf Casino, Steamer Wharf and Lake Wakatipu. Creative Queenstown Arts & Crafts Market and TSS Earnslaw Steamship are just steps away.

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Reviews

Crowne Plaza Hotel Queenstown by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable
Stayed 3 nights in Dec 2025

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location Across from the lake and walking distance to all the shops and restaurants in town. room elevator and the on-site restaurant which I did not use.
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very great, and worked hard to accommodate us whenever we asked for anything.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Love the room, view and the staff very courteous and helpful
View from my room
Stayed 4 nights in Oct 2025

10/10 Excellent

Mayank

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super close to amenities and super friendly staff who will go above and beyond to help you.
Stayed 5 nights in Oct 2025

10/10 Excellent

Man Kit

Liked: Cleanliness, staff & service, amenities
The staff are really friendly and helpful , the room is very nice with beautiful lake and Mountain View. All things there are neat and tidy. And it is close to other attractions at Queenstown as well. Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Man Kit

The hotel view is stunning. The
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

8/10 Good

Chi

Liked: Cleanliness
All was good, staff have gave us good service.
Stayed 4 nights in Oct 2025

8/10 Good

scott

Liked: Cleanliness
Room was dated. Staff very nice
Stayed 3 nights in Nov 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing! Close to restaurants, shops, transport and walkable to everything. Will definitely stay again!
Stayed 6 nights in Jul 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing- helpful, polite, and always available. Location great - walkable to almost everything Breakfast buffet was awesome, something for everyone. Beds so comfortable
Stayed 5 nights in Sep 2025

10/10 Excellent

Dagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walking distance to many places
Stayed 5 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great location and experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

kelley

Liked: Cleanliness, property conditions & facilities
Very conveniently located
Stayed 5 nights in Sep 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location in Shopping area and Dock area of Queenstown Valet Parking good for visitors Rooms have great views of the Wharf area and snow covered Mountains. Could improve Bathroom buy having a Shower only rather than a combined Shower/ Bathtub
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! Walkable to all the shops and dining options.
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Place is well located has bar and large restaurant area for breakfast, didn’t have breakfast onsite. Rooms are ok, comfortable, hate the pillows were like pancakes.
Stayed 7 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly in all departments.Paid for breakfast on one of the days and it was excellent.There was a choice of a set menu or buffet breakfast. The Crown Plaza is close to everything in Queenstown.The room we had was spacious and had a gorgeous balcony view of the remarkables.
Balcony view from the Crown Plaza Queenstown.
Stayed 7 nights in Oct 2025

10/10 Excellent

Lay Hong Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the staff were very friendly and very helpful
Stayed 2 nights in Feb 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything with spectacular views!
Stayed 5 nights in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Kind courteous staff. Great location
Stayed 7 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great Breakfast including good coffee. Valet parking was fantastic. Really nice staff - just a great stay.
Stayed 3 nights in Apr 2025