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Heartland Hotel Queenstown

Property class: 3

Choose dates to view prices

You can look forward to a garden, dry cleaning/laundry services and a bar at Heartland Hotel Queenstown. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner and children's meals. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
The current price is €151
includes taxes & fees
17 Sept - 18 Sept

Room options

Available filters for rooms
Showing 25 of 25 rooms

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior King View Room

A hotel room with a large bed, two armchairs, a desk, a TV, and a balcony with a view of the mountains and lake.

Superior King View Room

7.6 out of 10
Good
(5 reviews)
  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Triple Room

  • 50 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Chalet Studio King Room

A bedroom with a large bed, two bedside tables, a chair, and a view of the outdoors.

Chalet Studio King Room

8.0 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chalet Studio King View Room

A hotel room with a bed, two chairs, a table, a lamp, and a view of a lake and mountains.

Chalet Studio King View Room

9.2 out of 10
Wonderful
(11 reviews)
  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Super King/Split View

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a large window with curtains.

Standard Super King/Split View

7.6 out of 10
Good
(7 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window offering a view of a mountainous landscape.

Superior Studio, Multiple Beds

7.8 out of 10
Good
(27 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Super King/Split

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a large window with curtains.

Standard Super King/Split

7.8 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Family Chalet View

A hotel room with a high ceiling, a wooden table, two beds, and a view of mountains through large windows.

Superior Family Chalet View

  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Split King Chalet View

A hotel room with a bed, two chairs, a desk with a TV, and a large window offering a view of mountains and a lake.

Superior Split King Chalet View

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Split King Chalet

A modern hotel room with a sloped ceiling, a bed, a desk, a chair, and a television.

Standard Split King Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King View Room

A hotel room with a bed, desk, and chairs, a TV, and a balcony with a view of mountains and a lake.

Superior King View Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Split King Twin

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Superior Split King Twin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Split King Twin View

A modern hotel room with a large bed, two bedside tables, a desk, and a chair.

Superior Split King Twin View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Queen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Queen Twin Single

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Superior Queen Twin Single

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen Twin Single Family Non-View

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Superior Queen Twin Single Family Non-View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Twin Single Family View

A modern bathroom with a white sink, mirror, and toilet.

Superior King Twin Single Family View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet Quad Room

A modern hotel room with two beds, a sofa, a desk, and a view of mountains through large windows.

Chalet Quad Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a window with a view of greenery and buildings.

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • Partial lake view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Heartland Hotel Queenstown is in the entertainment district and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and the area's natural beauty can be seen at Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. Visit our Queenstown travel guide
Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.2 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    3 min walk - 0.3 km
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min walk - 0.5 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    11 min walk - 1.0 km
  • Skycity Queenstown Casino
    5 min walk - 0.5 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    12 min drive

Restaurants

  • Patagonia Chocolates
    7 min walk
  • “Life’s a Grind” Coffee
    5 min walk
  • Finz
    9 min walk
  • Cookie Time
    4 min walk
  • Novotel Queenstown Lakeside
    6 min walk

About this property

Heartland Hotel Queenstown

  • Hotel located in Queenstown City Centre
  • At Heartland Hotel Queenstown, you can look forward to a garden, dry cleaning/laundry services and a bar. The on-site restaurant, Peaks Restaurant & Bar, offers breakfast, dinner and children's meals. Free in-room WiFi and a gym are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and a front desk safe
    • A vending machine, smoke-free property and a TV in reception
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 81 rooms have comforts such as 24-hour room service, in addition to amenities such as free WiFi.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hairdryers
    • TVs with satellite channels
    • Mini fridges, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (NZD 30 per night); reservations required
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 26 to 33 for adults and NZD 13 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Peaks Restaurant & Bar
  • The Lobby Bar

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 7 buildings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 7 2026 to September 30 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from 7 April 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 26 to 33 for adults and NZD 13 to 17 for children
  • Nearby parking fee: NZD 30 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Heartland Hotel Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 17 Sept 2026 start from €151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Queenstown?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Queenstown?

Checkout is at 10 AM.

Where is Heartland Hotel Queenstown located?

Located in Queenstown City Centre, this hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens and Queenstown Mall. Church of St Peters and Cookie Time Cookie Bar are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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