You'll also enjoy the following perks during your stay:
Free self-parking
Buffet breakfast (surcharge), an electric car charging station and a front desk safe
A vending machine, smoke-free property and a TV in reception
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with free toiletries and hairdryers
TVs with satellite channels
Mini fridges, heating and daily housekeeping
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.
Offsite parking available (NZD 30 per night); reservations required
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 26 to 33 for adults and NZD 13 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
Peaks Restaurant & Bar
The Lobby Bar
Things to do
Gym
Ski storage
TV in common areas
Family friendly
Laundry facilities
Mini-fridge
Conveniences
Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
More
3 floors
7 buildings
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
24-hour room service
Electric kettle
Mini-fridge
Tea bags/instant coffee
More
Heating
Iron/ironing board
Phone
Policies
Check-in
Late check-in subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property class
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Frequently asked questions
No, pets are not allowed at this property.
How much does it cost to stay at Heartland Hotel Queenstown?
As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 6 Sept 2026 start from €131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self-parking is free at this property.
Situated near the beach, this hotel is in the city centre.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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