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The Central Hotel Queenstown, A Naumi Chapter

4.5 star property
Luxury lodge with free breakfast and steam room

Choose dates to view prices

The Central Private Hotel by Naumi Hotels offers a quiet retreat in downtown Queenstown. Enjoy the lobby fireplace, garden, steam room, and nearby Ben Lomond Walkway. Complimentary coffee, tea, luggage storage, and multilingual staff are available.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is €228
includes taxes & fees
4 Nov - 5 Nov

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
LED TV
Separate bedroom
Private bathroom
  • 41 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms

Oasis Rooms

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
LED TV
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Free minibar, desk, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Oasis Room

Free minibar, desk, soundproofing, iron/ironing board

Oasis Room

  • Sleeps 2

View all photos for Habitat Room

Free minibar, desk, soundproofing, iron/ironing board

Habitat Room

  • Sleeps 2

View all photos for Family Suite (The Canopy Retreat Suite)

Family Suite (The Canopy Retreat Suite)

Family Suite (The Canopy Retreat Suite)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Free minibar items
LED TV
2 bedrooms
Hairdryer
  • 76 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for The Canopy Retreat Suite

Free minibar, desk, soundproofing, iron/ironing board

The Canopy Retreat Suite

  • Sleeps 4

The Canopy Retreat Suite

  • Sleeps 4

Family Room

  • Sleeps 4
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About the area

Map
4 Sydney Street, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Beach - 3 min walk - 0.3 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬5 min walk
  • ‪Eichardt's Private Hotel - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Elements Restaurant - ‬4 min walk

About this property

The Central Hotel Queenstown, A Naumi Chapter

Luxury boutique lodge near Queenstown Gardens
Located close to Ben Lomond Track, The Central Hotel Queenstown, A Naumi Chapter provides free continental breakfast, a terrace and a garden. For some rest and relaxation, visit the steam room. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), express check-out and coffee/tea in reception
  • Laundry services, tour/ticket information and multilingual staff
  • Smoke-free property, a front desk safe and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Central Hotel Queenstown, A Naumi Chapter have perks, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch LED TVs with Netflix, streaming services and cable channels
  • Recycling, mini fridges and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 20 per day)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Central Ridge
Central Ridge Boutique
Central Ridge Boutique Hotel
Central Ridge Boutique Hotel Queenstown
Central Ridge Boutique Queenstown
Central Ridge Hotel
Ridge Central Hotel
Hotel Central Ridge Boutique
The Central
Central Ridge Boutique Hotel
The Central Private Hotel by Naumi Hotels Lodge
The Central Private Hotel by Naumi Hotels Queenstown
The Central Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is The Central Hotel Queenstown, A Naumi Chapter pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Central Hotel Queenstown, A Naumi Chapter?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at The Central Hotel Queenstown, A Naumi Chapter on 4 Nov 2025 start from €227.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Central Hotel Queenstown, A Naumi Chapter?

Self-parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Central Hotel Queenstown, A Naumi Chapter?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Central Hotel Queenstown, A Naumi Chapter?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Central Hotel Queenstown, A Naumi Chapter located?

Located in Queenstown City Centre, this luxury lodge is within a 5-minute walk of Queenstown Gardens and Lake Wakatipu. Ben Lomond Track and Onsen Hot Pools are also within 6 mi (10 km).

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Reviews

The Central Hotel Queenstown, A Naumi Chapter Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 315 out of 453 reviews
Rating 8 - Good. 105 out of 453 reviews
Rating 6 - Okay. 23 out of 453 reviews
Rating 4 - Poor. 9 out of 453 reviews
Rating 2 - Terrible. 1 out of 453 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room. Great happy hour with friendly staff and other guests
Stayed 5 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, beautifully appointed hotel. Very close to town
Stayed 1 night in Jun 2025

10/10 Excellent

Christina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Central Hotel looks after their guests by making everything easy. Happy hour was laid out, encouraging guests to say hello, a very nice touch. Everything in the room was inclusive to consume, without worrying about tabs. Parking was easy and there were laundry facilities too. A convenient location so that we were able to walk everywhere. Highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and very comfortable with great staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Friendly staff. Great location! We will always try to stay here when in Queenstown!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is SUCH a cool hotel. I would happily stay there again. The rooms are large. The staff is super nice - one person even stood in a parking spot for my husband across the street (there's free parking on the street) so that we didn't have to pay for parking. We did also receive a bottle of wine on checking in. I believe this was an Expedia benefit, but it was a lovely detail all the same. I cannot stress enough how cool these rooms are - every detail down to the cups is thought through and fits the unique style of the hotel. We will be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and reception was so welcoming and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique stay with happy hour.!

What a fabulous hidden gem. The staff were so very friendly, thankyou for the breakfast boxes ahead of our early departure. The rooms were very comfortable, and we loved the daily happy hour and lolly buffet!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a couple. Everything was fantastic, fix that laundry facility though!
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful , convenient and comfortable

A really nice boutique hotel and the staff were all friendly and pleasant . Walking distance to a walking trail and city centre . Would stay again !
Stayed 3 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel property with extremely friendly and accommodating staff. Bit pricey for what you get. Continental breakfast adequate but nothing special.
Stayed 2 nights in Jan 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hojo and Marka

Great 3 days! Only thing that could possibly have been better was the morning coffee. Great location and managers on site were very attentive. Happy hour was great as was the bottle of wine in the beginning to relieve the stress of our flight etc from Australia. Highly recommend, and already thinking about coming back and spending a week there. Queenstown was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually so good! Very nice interior design. Staff was super helpful. Free snacks were a bonus.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to town center. The staff was helpful and kind. The rooms were lovely and there was a happy hour every day. Definitely recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We arrived a little late and self-check in instructions were very easy. A complimentary bottle of wine in the room as we had missed happy hour was an unexpected surprise. Just wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really appreciated that there were no additional charges for things like the mini-bar, snacks, happy hour, continental breakfast. The room was very well appointed, good water pressure in shower. We even had a choice of the type of wine which was included as the VIP bonus (and it was very good wine too). Staff at reception were very friendly, efficient at checking us in and showing us around the hotels amenities. The hotel is only a 10 minute walk to the waterfront, park and shopping/dining.
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Amenities, property conditions & facilities
Interesting Decor, spacious rooms, close to town center. Had a happy hour 5-6 for all guests. Good lounge area for a group of us to hang out in when our flight out was cancelled.
Stayed 1 night in Aug 2022

2/10 Terrible

Van

Disliked: Staff & service
Really poor customer service, my friend went into hospital unable to make the trip. No refund was requested from us just a remedy so we could use at a later date even at partial value. No solution possible. Super disappointing
Stayed 3 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the boutique ness and the customer service was outstanding. Love the feel and the vibe
Stayed 2 nights in Nov 2022

8/10 Good

Scott Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and super-close to town, The Central Private Hotel is a fantastic option for a short stay in Q-town. The staff were absolutely great and the little touches that the place offers - like complimentary Happy Hour and the first-in-best-dressed private sauna make this place a winner. Only gripes would be that the rooms are a little dark and want for more (or any) storage or drawers. Other than that, it's a tough beat in a very competitive market!
Stayed 6 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute 10/10 ! This hotel offers great comfort and value for money, the daily happy hour and breakfast are great perks !! The property is located within easy walking distance of many fantastic Queenstown lakefront restaurants and bars. Local destinations and attractions such as Arrowtown and many fabulous Otago wineries are also within easy driving distance. My family and I would highly recommend the Central Private Hotel to anyone visiting the Queenstown area !
Stayed 4 nights in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It’s a 3 min walk to all the food, transportation, and shopping. The only drawback is the walk up hill heading back to the hotel. I loved the uphill walk to strengthen my glutes. My room was large and the interior design was so cool. The bed was comfortable and I slept well. I will definitely stay again. Try The Central Private by Naumi Hotel out you will have a great experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

Poh Leen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel. Room is spacious, love the retro decor and service was excellent. The lodge manager was friendly and provided a detail introduction for our stay. Lounge is nice and all guests are very respectful of each other. This is probably the only 5 star hotel that made me feel welcomed and trusting unlike some hotels would charge for pretty much everything more like a transaction rather than a genuinely great hospitality. Thank you!
Stayed 1 night in Dec 2023