Calvia Hotel Guide - Racó de sa Fragata hotels in Calvia, Spain.

"All was good"

"Upgraded room would recommend Room was clean except a smell from the bathroom. 3 pools to choose from Would stay again"

"Fantastic stay as always. Thank you to Lucy for such a lovely welcome. "

"Amazing hotel. Staff went over and beyond (Maria on reception exceptional). Amazing room. Fabulous breakfast. View to die for over the sea… Port Adriano well appointed. "

"Great hotel, free excellent breakfast. Friendly staff. Close to the beach "

"Clean rooms, very friendly staff and great vibe. "

"Very good villa and services They help you with any kind of problem. "

" Honestly everything was great once we got there but the service before? Was awful. AWFUL. I wanted to add a guest to my reservation and I could not get in contact with them. I travel a lot and this was the worst customer service I’ve ever experienced. I tried to reach out to the hotel 6 times. I called and they answered but once I said “Hello?”, They hung up on me immediately. I then got a friend who spoke Spanish and they continued the conversation. This happened 3 times and refused to help me with my issue. I used the contact form on the website, I emailed them all over a month in advance, and no response. I even asked Expedia for help and they refused to amend my reservation or offer assistance. So when I got there, the lady working did not apologize nor offer kindness or regret about what had happened. Instead she charged us more than we paid for the initial booking and more than the Bahia Del Sol website price for a double room for two people. This would not had been such a hassle for any other hotel I’ve been to. Nor would it have been such a steep fee when the room already held space for two people. I’m thoroughly disappointed especially since it is a beautiful resort. "

"We had an amazing stay at this beautiful villa. Check in was easy. The villa was lovely and clean with all bedrooms made up, with spare bedding and heaters if needed. The kitchen was fully equipped with everything you could need and was nice and spacious so everyone could help cook. Plenty of space to sit both inside and out, room for all the family. The pool area was great and the outside toilet and shower meant no walking wet feet inside. The villa was easy to find and is in a nice quiet area. The best bit of this villa is without a doubt the view, we highly recommend staying here."