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Reviews of Four Points by Sheraton Raleigh Arena

3 out of 5
Four Points by Sheraton Raleigh Arena
1200 Hurricane Alley Way, Raleigh, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 990 reviews" "
Rating 8 - Good. 237 out of 990 reviews" "
Rating 6 - Okay. 46 out of 990 reviews" "
Rating 4 - Poor. 19 out of 990 reviews" "
Rating 2 - Terrible. 22 out of 990 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities, property conditions & facilities
Great location for what we were here for (Hockey Game). Friendly staff, clean, spacious room and nice amenities.
Stayed 1 night in May 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean rooms
Stayed 2 nights in May 2024

8/10 Good

Mayra R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel for the graduation of my nephew from NC State at the PNC Arena. If you're going to the PNC the location has no comparison. It is walkable while the traffic going in was heavy. Other than this you would need a car for everything else, but you can get anywhere within 15 minutes. The rooms are very comfortable and modern. I took a point because I coudn't have access to Netflix or Prime since the TV did not had internet. The staff called to the company in charge of this to fix it remotely and they couldn't. They told me that they can change me to another room but since I was leaving the next day, I just leave it.
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and out.
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Most enjoyable!
Stayed 2 nights in May 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet, considering it was right across the street from pnc arena, and it was game night. Beds are nice and cozy.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful relaxing and it has a pool and gym and the bed was soo comfy I would definitely go back and stay again 10/10! Recommend the breakfast was great too!!
Stayed 1 night in Apr 2024

10/10 Excellent

ziyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel next to PNC Arena and NC State University
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Sondra

Stayed 1 night in Apr 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alfreda

Travelled with family
Liked: Amenities
It was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for events at the PNC.
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to PNC arena Lots of trees and woods Friendly staff

10/10 Excellent

Sarah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, and the hotel, which is away from main road, is in a quiet location. Clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Terrance

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and walk to PNC Arena isn’t that bad of a walk
Stayed 1 night in Mar 2024

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a comedy show at PNC Arena. Hotel and staff (Lisa) were amazing and it was less than a 10 min walk to arena. Will definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our favorite part about this property is the size of the rooms. They are so large our family isnt right on top of each other!!!
Stayed 1 night in Mar 2024

10/10 Excellent

BRENTON, wilmington

Stayed 2 nights in Feb 2024

2/10 Terrible

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable, large and clean. And very quiet, considering the hotel was full. Great location for PNC arena concert. Coffee is lobby was good and strong.
Stayed 1 night in Feb 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the PNC Arena!
Stayed 1 night in Feb 2024

10/10 Excellent

Falana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. The bed was very comfortable. It only needed a microwave and a working vent fan in the bathroom.
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for attending events at PNC arena
Stayed 2 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kenneth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous.
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience, great accommodations and easy walking access to neighboring PNC Arena venue. Great staff, clean and spacious rooms. Priced very affordably.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Made our trip easy to manage
Stayed 5 nights in Jan 2024

10/10 Excellent

Betsy Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Stacia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Janell, Statesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property for hockey games at PNC Arena! Easy walk and nice rest stop after game! Even has a bar.
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for PNC arena
Staff was helpful and we had no issues with our room. The location is incredibly convenient to PNC Arena; an easy walk over to see a Hurricanes game.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tracy

Stayed 1 night in Jan 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I enjoyed my stay wish I could have stayed another night
Stayed 1 night in Jan 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was easy. The room was large and clean. Two issues: the water in the bathroom sink came out in a trickle. I told the desk about it the morning after checking but it still was not fixed by checkout the following day. The room was not made up or fresh towels provided. Maybe I missed something, but I didn't see anything to indicate the service was not provided. I didn't get back to the room until 11:30 PM so not much I could do at that time. The fitness center was adequate but one of the treadmills had a bad belt with a pronounced vibration.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024

4/10 Poor

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wooded oasis and a short walk to Canes victory!
Perfect location and a beautiful hotel. Felt like I was in a ski resort, actually. Super friendly staff who remembered several regulars it seemed. Had an issue with the tv not working but a call down to the front desk and a call back had it working within 20 minutes. View outside the windows were gorgeous with incredible black-out shades. We almost slept the whole day away. Room was so spacious it could’ve used better lighting but other than that I can see why folks come back - especially for Carolina Hurricanes hockey games!
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2023