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Reviews of Arctic Guesthouse & Igloos

3 out of 5
Arctic Guesthouse & Igloos
Pappilantie 1, Ranua

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 134 reviews" "
Rating 8 - Good. 58 out of 134 reviews" "
Rating 6 - Okay. 17 out of 134 reviews" "
Rating 4 - Poor. 4 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alyson

Travelled with group
Liked: Staff & service
I was expecting the location to be further away from town, but it was right next to the road. There is not much around for food options and tours, you have to go through them. I wish the dog sledding was more than just around the lake. The snowmobiling was awesome. The showers need a big update.
Stayed 2 nights in Feb 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor service and guesthouse amenities
The igloo was comfortable and smart. However, the wifi in our igloo was not working and the staff just said they can’t help it. They could have asked the service person for the igloo to fix it the next day. The traditional sauna was run down and not sealed, cold air kept coming in and there were no instructions to guide guests on how to use it. By the time we came, the fire was almost gone. We had to restart the fire ourselves and by the time the fire is up and warming the room, our time is up. The toilet in the guesthouse was also very basic and run down. One is small where your clothes might get wet. Lastly, it’s not very accessible and there’s only few buses to and fro Ranua per day. Be prepared to walk 15-20min to and fro the accommodation too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mehul, Fairview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ieuan-Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation in the igloo. Can be slightly cramped at times but this is expected with the type of room. Fantastic staff/service with amenities on site.
Stayed 5 nights in Dec 2023

6/10 Okay

Donald

Stayed 2 nights in Dec 2023

6/10 Okay

Charmaine

Travelled with family and small children
Liked: Staff & service
The property is quite old. No lavatory inside the room so if you need to wash your hands nor get water, you still have to go outside. Also the space is so small inside the room. Bus station is 10 minutes away and there are only 4 bus schedules so you have to plan your trips.
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend and cannot wait to come back. My husband booked an igloo for us for a long weekend in November for my 30th. The igloos were special, different and were located right on the frozen lake. They were private, quiet and had great views. The guesthouse had everything you needed from a restaurant, shower room, two saunas and firepit hut. The staff were so friendly, accommodating, welcoming and happy to help with anything. Breakfast was good. We didn’t make it to the restaurant but instead used the hut with a roaring fire where we cooked our own dinner which was lovely and unique. There at two saunas available which need booking an hour before use and were free any time we wanted. The choice of activities available were great, very unique and reasonably priced. The guide was amazing. All equipment was provided at no extra cost and we did each one just the two of us so it was like our own private activity. The guesthouse is around 1-1.5hour from Rovaniemi by public bus which was easy to get and stopped pretty much right outside. Thank you for such a wonderful and memorable stay.
Stayed 3 nights in Nov 2023
Response from Arctic Guesthouse& Igloos on 1 Dec 2023
Thank you very much Chris and welcome again.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay if you have.a hire car top location nice igloo
Stayed 2 nights in Nov 2023
Response from Arctic Guesthouse& Igloos on 1 Dec 2023
Thank you very much Anthony and warm welcome again.

10/10 Excellent

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything except that there's no shower and proper toilet
Stayed 3 nights in Nov 2023
Response from arctic guesthouse&igloos on 23 Nov 2023
Thanks a lot.Welcome again.

10/10 Excellent

Goh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Arctic Gesthause and igloos on 23 Mar 2023
Kiitos, Goh.Tervetuloa uudestaan.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and convenient location close to town. friendly, informative staff. super clean rooms!
Stayed 2 nights in Feb 2023
Response from Arctic Gesthause and igloos on 1 Mar 2023
Thank you very much and welcome again.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping in an igloo under the Aurora Borealis
We stayed in an igloo and we were able to catch a glimpse of what was probably the Northern Lights. The igloo was super comfortable and in a remote location. We would come back for sure.
Stayed 2 nights in Feb 2023
Response from Arctic Gesthause and igloos on 1 Mar 2023
Thank you very much and welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Arctic Gesthause and igloos on 24 Jan 2023
Kiitos käynistä, Tervetuloa uudestaan

6/10 Okay

Alicia

Travelled with family
Liked: Room comfort
It would be good if there was housekeeping of rooms as we had to constantly keep on asking for top up of toilet paper, self-cleared the rubbish bins and the eco toilet in the igloo had started to smell mid-way during our 6 days stay there. Other than that, the rest were satisfactory.
Stayed 6 nights in Dec 2022
Response from Arctic Gesthause and igloos on 24 Jan 2023
Thank you for your visit and feedback.We have been in the habit of not going to other people's accommodation unless specifically requested, but there is room for improvement here, Thank you.Welcome again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a very good and clean place. We enjoyed seeing the northern lights and did several outdoor activities. The staff is also good.
Stayed 2 nights in Dec 2022
Response from Arctic Gesthause and igloos on 24 Jan 2023
Thank you for the feedback.welcome again

2/10 Terrible

Deepak

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put all the false information on the websites, the pictures on the websites are misleading once you see the property you will feel trapped and then they have no refund policy. So please please beware and do not book this property. No good surrounding. No healthy staff. Very bad experience. The property was that bad that I was not even able to stay for my booking. So please make sure when you book you see the property first and then only book this place.
Response from Arctic Gesthause and igloos on 24 Jan 2023
Thank you for the feedback. The pictures are all taken from here.It's a shame that your trip went like this.

10/10 Excellent

Seow Yong

Stayed 1 night in Dec 2022

10/10 Excellent

mansoorali

Stayed 2 nights in Dec 2021

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family stay
We stayed for one night but I wish we had booked for longer. We had one of the basic rooms in the old house with shared bathroom. They are simple, basic and clean. The beds are comfortable and you overlook just really how basic it is because this little guest house shines in every other aspect. The location is amazing, the food was great, we tried 3 different dishes and they were all top class, home cooked and really tasty. The staff were all friendly and more than helpful. Equipment rental is offered at really good prices. I took the SUP board out and loved it. The area by the hotel was perfect for swimming with children. They have a lovely sauna and kota by the lake. All in all fantastic place and I will definitely return, hopefully to one of the igloo next time
Stayed 1 night in Jul 2021

8/10 Good

Miia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling with a dog
Very friendly hosts. Pet friendly.
Stayed 1 night in Sep 2020
Response from Arctic Guesthouse & Igloos on 21 Sept 2020
Thank you for the review, Miia. :)

8/10 Good

Vicente Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Nous avons passé la dernière nuit de notre séjour à Rovaniemi dans cet hôtel igloo. Le concept est génial. Cependant un peu petit et les ecoWC n’est pas une bonne idée (trop trop petit …). Je recommande tout de même ! Parfait pour couple. Nous avons même eu de la chance car le ciel était dégagé nous avons pu observer des aurores boréales.
Stayed 1 night in Feb 2024

2/10 Terrible

Isabelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. We decided to stay two nights in the glass iglo. There is no shower in the iglo, no fridge (both was listed in the description). We only have one eco toilet (meaning no water toilet) and we need to go inside the mainbuilding (notice it is minus 30 degrees outside). There is only one toilet downstairs and yesterday there was no toilet paper for the whole evening and it smelled like urine. The stove was broken, the water tank was not filled, the blanket cover beneath the bed was dirty. Furthermore, the breakfast times are not really tourist friendly. Breakfast starts at 8am. The activities mostly start around 9 in Rovaniemi. You have to drive around 1 - 1 1/2 hours when its snowing... so good luck. Yes, they are friendly sometimes and provide earlier breakfast, but not everything is ready by them. Meaning you pay 395€ for a very very simple Breakfast. Now, the windows are full of ice, so we are not able to get a view of the northern lights. When we asked the staff. They came, punched against the ice and then said: sorry, we cannot do anything. Never again! I am so furious. This is not worth the money at all.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Dorukhudzha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Marko

Travelled with family
Stayed 1 night in Dec 2023

4/10 Poor

Pekka

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from arctic guesthouse&igloos on 26 Oct 2023
Kiitos arvioinnista.Tervetuloa uudestaan.

8/10 Good

Virpi

Liked: Staff & service
Huone oli pieni, mutta ihan ok. Kylpyhuone olisi päivityksen tarpeessa, oli kylmä, kostea ja hieman epäsiisti. Henkilökunta oli ystävällistä ja aamupala maittava.
Stayed 1 night in Sep 2023
Response from arctic guesthouse&igloos on 7 Oct 2023
Kiitos Virpi, Palautteesta.Tervetuloa uudestaan.

10/10 Excellent

Minna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosittelemme
Pysähdyttiin matkalla pohjoisesta etelään tänne yhdeksi yöksi ja yövyttiin iglussa. Vaikka keli oli sateinen, eikä esim. revontulia nähty, niin oli hauska kokemus kaiken kaikkiaan. Ranuanjärven rannat olivat kauniisti ruskan väreissä ja paikka mitä ihastuttavin. Saunoimme rantasaunassa ja siellä aivan ehdottomasti kaikista majapaikoistamme TOP1 löylyt, oikea vanhanajan kunnon sauna! Kiitos lämmittäjälle. Ranta soveltui virkistävälle uimiselle. Illalla nautimme hotellin ravintolassa maukkaat hampurilaisateriat. Kaikki siistiä ja idyllistä, henkilökunta erittäin ystävällistä.
Iglussa myös mahdollisuus lähteä ajelemaan järvelle halutessaan.
Mukava ranta.
Aivan mahtavat löylyt. Rantasaunassa varusteluna vesipata eli ei suihkua, jota ei kyllä kaipaakaan tässä perinteisessä suomalaisessa saunassa.
Stayed 1 night in Sep 2023
Response from arctic guesthouse&igloos on 2 Oct 2023
Kiitos Minna.Tervetuloa uudestaan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from arctic guesthouse&igloos on 24 Sept 2023
Iso Kiitos.Tervetuloa uudestaan.

10/10 Excellent

Kiti

Stayed 1 night in Sep 2023
Response from arctic guesthouse&igloos on 22 Sept 2023
Kiitos Kiti.Tervetuloa uudestaan.

10/10 Excellent

Sisko

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kiva kokonaisuus
Stayed 1 night in Sep 2023
Response from arctic guesthouse&igloos on 5 Sept 2023
Kiitos Sisko.Tervetuloa uudestaan.

10/10 Excellent

Taina Hannele

Stayed 1 night in Aug 2023
Response from arctic guesthouse&igloos on 26 Aug 2023
Kiitos Taina.Tervetuloa uudestaan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from arctic guesthouse&igloos on 18 Aug 2023
Kiitos vierailusta.Tervetuloa uudestaan.

8/10 Good

Tapio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from arctic guesthouse&igloos on 17 Aug 2023
Kiitos, Tapio.Tervetuloa uudestaan.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt ophold. Super dejlig hytte.
Stayed 1 night in Aug 2023
Response from arctic guesthouse&igloos on 13 Aug 2023
Merci beaucoup.Accueillir à nouveau.

8/10 Good

Eija

Travelled with partner
Rauhallinen yöpymispaikka vaikkakin vanha miljöö ja siksi äänet kuuluivat käytävältä ja viereisestä huoneesta. Aamupala niukka, mutta kaikki tarjottava tuoretta ja hyvää.
Stayed 2 nights in Aug 2023
Response from arctic guesthouse&igloos on 9 Aug 2023
Kiitos Eija.Tervetuloa uudesta.

8/10 Good

Sirkku

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ystävällinen henkilökunta, ruokaakin sai. Rauhallinen miljöö. Sirkku ja Ari
Stayed 1 night in Aug 2023

8/10 Good

Tommi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava henkilökunta, yleisilmeeltään siisti, sauna vaatisi vähän uutta laudetta ja suihkun päät pidikkeitä. Hyvä aamupala 8/10, ensi kertaan.
Stayed 1 night in Jul 2023
Response from arctic guesthouse&igloos on 3 Aug 2023
Kiitos, Tommi.Tervetuloa uudestaan.

8/10 Good

Auli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edelleenkin hyvä ja maittava aamupala. Rannan sinilevä pilasi kyllä uintisuunnitelmat, mutta sillehän ei paikka voi mitään.
Stayed 2 nights in Jul 2023
Response from arctic guesthouse&igloos on 2 Aug 2023
Kiitos, Auli käynnistä.Tervetuloa uudestaan.

4/10 Poor

Tiina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from arctic guesthouse&igloos on 2 Aug 2023
Kiitos, Tiina.Tervetuloa uudestaan.

8/10 Good

Matti

Stayed 1 night in Jul 2023
Response from arctic guesthouse&igloos on 18 Jul 2023
Kiitos, Matti.Tervetuloa uudestaan.

6/10 Okay

Emma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Enkel standard
Bilderna överensstämmer inte jättebra med beskrivningen. Ganska slitet generellt överallt. Det var bra städat. Personalen var trevliga. Maten var bra. Bra att veta är att personalen inte kan Engelska så bra. Var beredd att använda Google translate.
Stayed 2 nights in Jun 2023
Response from arctic guesthouse&igloos on 3 Jul 2023
Thank you for visiting.As a new entrepreneur, unfortunately, it has not yet been possible to renew all of them.The accommodation is a protected object that cannot be renovated without the permission of the Finnish Museum Agency.Best regards, Auvo.

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iglu yöpyminen
Yövyimme iglussa jonka pystyy ajamaan järvelle. Mukava järvellä oleskella ja ottaa aurinkoa sekä uida jos uskaltaa. Iglu on luksustasoa. Iglut pitää ajaa rantaan klo. 20:00. Pieni miinus tulee siitä, että alussa kyllä annetaan käyttökoulutus iglun ajamiseen joka tapahtuu kaukosäätimellä mutta muistaako opastuksesta kaiken? Olisi hyvä olla mukana iglussa vielä laminoitu ohje kaukosäätimen nappuloista. Muuten yö sujui oikein hyvin sängyssä maaten isoista ikkunoista auringonlaskua katsellen. Ja hyvät oli unet.
Stayed 1 night in Jun 2023
Response from arctic guesthouse&igloos on 2 Jul 2023
Kiitos, Jari vinkistä.Tervetuloa uudestaan.

8/10 Good

Gerrit

Stayed 1 night in May 2023
Response from arctic guesthouse&igloos on 14 Jun 2023
Kiitos, Gerrit.arvioinnista.Tervetuloa uudestaan.

8/10 Good

Tuula

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tuttu paikka, sopivasti puolimatkassa meille.Edullinen.
Stayed 1 night in Apr 2023
Response from Arctic Gesthause and igloos on 11 Apr 2023
Kiitos, Tuula.Tervetuloa uudestaan.

8/10 Good

Erkki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Arctic Gesthause and igloos on 11 Apr 2023
Kiitos, Erkki.Tervetuloa uudestaan.

10/10 Excellent

Bikshapathi

Stayed 2 nights in Apr 2023
Response from Arctic Gesthause and igloos on 1 May 2023
Kiitos vierailusta.Tervetuloa uudestaan.

8/10 Good

Sunshine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvää palveluja. Kaikki Työntekijöitä ovat ystävällinen.
Stayed 2 nights in Feb 2023
Response from Arctic Gesthause and igloos on 27 Feb 2023
Thank you very much.Welcome again.