Boston Hotel Guide - Red Cross Beach hotels in Boston, United States of America.

"Place needs significant refreshing"

"The restaurant dinner was excellent, which isn’t always the case at charming old inns. The servers were very nice, but please train them to not ask guests if they’re “still picking” at their dinner. Thank-you. "

"Dear embassy suites Team, I am writing to let you know how much I loved my stay at your hotel. I truly felt at home during my time there. The staff was very friendly, the breakfast was delicious, and the rooms were exceptionally clean. It is easily the best hotel in the area, and I will highly recommend it to others. Thank you for the wonderful experience. "

"An excellent property at a reasonable price. Way ahead of more expensive competitors in the area."

"Yes"

"Property was as usual clean, friendly staff but environment with guests were very noisy "

" We stayed there one year ago and everything was so great we came again. Check in staff was indifferent in fact I stood at the counter several minutes being ignored by the check in person while he stared at his computer and did no even acknowledge me standing there. Not even "hello, I will be with you in a minute." Only when another staffer came over was I acknowledged. Breakfast Sat.morning un-managed. By 8am, no coffee, no hot water. Mlk etc. at both counters empty. Nobody checking. 30 minutes before they started making more coffee. Not enough chairs for guests. Some guests actually wiping their own table down and their own dishes from the kitchen.Trash can at the dish drop off full to overflowing. It was disgusting. The kitchen staffer bringing out food was working very hard trying to do everything with no help.The desk staffer who ignored me the day before was there walking. Looked like he was supposed to be helping/managing but he was doing practically nothing and appeared to have no clue what his job was. Many people asking the kitchen guy and him for coffee, milk etc. This should not be happening. A year ago there was one woman handling the whole room and she was fantastic! Cleaning, clearing tables , straightening chairs and checking coffee, milk etc.I know it was the weekend and the place seemed reasonably full but this should not happen. Very disappointed! "

"The breakfast was easy to manage and they were quick to restock. The room was very clean. Staff was very nice and helpful."

"There was a good assortment of breakfast items. The lobby is very spacious and comfortable and was a great place for our large group to congregate for breakfast and in the evenings after dinner. Very happy with our stay here. Would definitely stay here again."