Family Cottage, 3 Bedrooms (Due Torri) | View from room

Reviews of VIESCA Suites & Villas – Il Borro Toscana

VIESCA Suites & Villas – Il Borro Toscana
Via Pistelli, Località Viesca, Reggello, Florence

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had an absolutely incredible stay at Viesca. The setting is beautiful. The photos don't do it justice. The room was spacious and spotlessly clean. Concetta welcomed us and kindly showed us around, talked us through the facilities... The pool is lovely, and it was great to be able to play tennis as well. We did not try any of the spa treatments, but there was a really good selection available. Breakfast was varied and delicious. The only negative thing we have to say about it/Viesca is that breakfast was rather slow. We often had to go inside and order from the bar/find waiters, as they would not necessarily come to your table. The cooked breakfast was not quick, and a better selection would be appreciated (e.g. eggs benedict or royale on nice bread rather than just boiled/scrambled/poached eggs). We look forward to coming back one day - definitely one of the best hotels we've ever stayed at!
Stayed 3 nights in Sep 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and we enjoyed staying in a 3 bedroom cottage there. However, we had a problem with water not being hot enough in the showers. It would start hot and then drop to a much colder temperature. It was problematic for us. Especially for kids. We reported this to reception twice and never had anyone to check the situation.
Stayed 5 nights in May 2023

6/10 Okay

Gustavo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light on room AC was not able to turn off and very bright, had a hard time sleeping. AC unit in room did not work. Checked out one day early due to above, staff initially agreed with Expedia for an refund and then denied refund. We moved to another location.

10/10 Excellent

Andre M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Maria on 29 Dec 2020
Dear Andre, we wish you all the best for the new year, hoping to welcome you again at Viesca Toscana. With warm regards