Residencial Alameda Oeste Holidays

The staff was very courteous and although small the room was very clean and the bed quite comfortable. The hotel floors were extremely clean and shining and the pictures created a nice ambiance. It was a very short and enjoyable stay.

The room was beautiful and clean. When we first arrived, we were given a room that we did not reserve, but after making a complaint with the front desk, we were given the initial room we had booked the next day. The food wasn't great, and it was impossible to find almond milk after breakfast was over. The entertainment was very upbeat, and the entertainment crew made sure we were included in all activities

Hotel tranquilo con personal muy amable y atentos. El personal de animación Rissa, Luis, Genna y otros, comparten mucho con los huéspedes. El servicio del área de los niños es excelente, son amables y atentos con los niños. El personal del comedor como Kerly y Adolfo son excelentes. Las facilidades siempre limpias y de fácil acceso. Todo es cerca para llegar con facilidad. A Darwin en la piscina lo extrañaremos…. Es la vida del área.

Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.

Room Good condition. Staff courteous. There needs be separate check in for people with reservations vs people cancelled plane in line. I had hard time checking in due to chaos people cutting and made separate line. The new man in white jacket valet out front was very rude as pull up simply to check in. This man mocked me when my knee gave out mimicking me and also threaten me only had 5 minutes check in, when lobby full of people. Later, the hotel had policia there who act like going hit me, just for pull my vehicle up to check out/and get my bags from lobby. Americans do not like national policia act to guest like criminal at a stay. Hotel needs state it has own security vs Policia out front to guests.