Standard Twin Room
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Reviews of Turf Hotel

2 out of 5
Turf Hotel
Victoria Rd., Richmond, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for walking, shopping and eating in Richmond Lovely, welcoming staff
Stayed 1 night in Apr 2024

2/10 Terrible

Jane

I arrived to find out I had to park a mile away and pay, had to walk from the car park in the rain to the hotel. Not stated on website ! Also I was told I had to share a bathroom again news to me, it was very dirty. Toilet seat broken disgusting. Noise what sounded like tables being dragged along very late at night. The heating left in all night absolutely sweating all night couldn’t sleep. Never again would I stay there
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen Dolores, MAPLE SHADE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about Turf! The people were wonderful and made on the spot corrections as requested, there were only three. Food was delicious and fresh every morning. Always quiet and restful. Rooms were cozy. More people should know about this hotel and utilize it because they would truly enjoy it!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Nichola

Travelled with family
Liked: Amenities, property conditions & facilities
As it’s a very old pub it has its issues, but would definitely stay there again. Breakfast was fantastic and everyone was really helpful. I would highly recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

Glen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg amazing place a footstep away from everything the staff were amazing go out there way to make you feel welcome Brilliant to take kids dogs room bed lovely and cosy ideal to watch the footy ( liverpool match) Alchol reasonable price breakfast lush good qaulity meat we loved our short stay will definitely be back we were lucky with parking there is 3 spaces on property we got there early parked up and looked around richmond lots to see locals in pub are lovely people i cant say enough how nice the staff are especally you lad at breakfast from darlington and young barmaid with red her who asked if i wanted plates and cutlery for my chinese takeaway ( there werent nice to make money from you just genuine nice people see yous soon and be defintely telling friends and family about this place
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lucia

Travelled with pets
Liked: Amenities
Absolutely brilliant staff. Couldn’t have made me feel more welcome. Definitely will be back.
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Meriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a little gem of a place, staff couldn't be more friendly and helpful. Food was super both breakfast and evening meal, will be coming again
Stayed 2 nights in Jan 2024

10/10 Excellent

Grenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short notice family stay at a great price
Excellent location, staff were very nice, pub food and breakfast were excellent, room was very basic but clean. perfect for the price paid for 2 adult, 1 child and a dog for a short notice stay. Would certainly stay again. Parking available nearby at low cost or Monday to Friday between 6pm- 8am or Sunday is free parking in the market square which is less than a minute walk away. Saturday afternoon/evening got a bit busy in the bar and pretty loud but its a pub and its a Saturday before Christmas so cant complain. Overall a perfect stay
Stayed 1 night in Dec 2023