RioNuoya Hotels

"The entire property was amazing."

"I enjoyed my stay. Staff was courteous "

"Nice room"

"Overall very well put together."

"The room is comfortable. However its not as seen in picture in terms of decor. The painting that was to be placed on the wall was stored in the closet. The i room safe didnt work. The light over the face basin was not working. The fan and main light in the room was not working. The maintenance personnel said he would return to fix those but didnt come back. It is however a quiet property. The property itself is clean. Just the room i stayed in needs to be worked on. "

"The Property Need lots of Repairs, Their are broken tiles on floors, broken glass table in room, the gas Stove is rusted and burners are burnt out ,bathroom facet not right for that sink, when turned on it is sprays over the Floor and the shower head sprays incorrectly. The entrance doors and patio doors need adjusted, There are mold on entrance floors and walls, there are repairs needed on the whole property!"

"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians. There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others. I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests. Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately. "

"First time at Sandals Ochi and it amazing.We had no complaints at all about anything. Rooms were very clean, spa was amazing, excursion staff were very helpful and the loyalty desk was amazing "

"I didn’t take any of the breakfast. The facet has no hot water, not much amenities in the suite."