Hartford Hotel Guide - Riverside Park hotels in Hartford, United States of America.

"Great staff "

"Floor was dirty. Door lock was difficult to open. Breakfast was good. Parking lot under the building was difficult to get out of, but felt safe."

"Rooms are totally outdated. Bed very soft and squeaky. The air conditioner sounds like a jet engine . "

"Was it able to stay at the hotel because didn’t know I was getting charged an extra hundred dollars to stay there?"

"The hotel is in a great location, within walking distance of both the train station and downtown, which made getting around very easy. The property was very clean, and the beds and pillows were comfortable, allowing for a good night’s sleep. I also really appreciated the amenities, the sauna was a great bonus, and the gym was well equipped and excellent. Customer service was okay but not exceptional, and I think there is room for improvement in this area. One area that could especially be improved is the hotel restaurant. I would have loved to see a fresh breakfast option. When I ordered an omelet, it was precooked and simply reheated in the microwave. Although the staff member assisting me was very kind and pleasant, the quality of the breakfast did not meet expectations, particularly given how expensive it was. Overall, the hotel has many strong points, especially its location and amenities, but improvements in service consistency and breakfast quality would greatly enhance the experience. "

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"We only stayed one night but the place is very run down. Probably why it was so cheap. The beds creak when you move. The door to the bathroom in our room didn’t close all the way or lock. The staff was friendly enough and we didn’t have any issues while there. "

"Overall suite was cozy, everything was brand new! The communication with owner was not good, reached out and got no answers about where to place garbage, and where exercise room was although he did answer first day about tv even though what he suggested didn’t work to fix it. The water in shower was luke warm at best both mornings. More towels are needed as well as better communication on the building and the amenities of the building such as location of pool, exercise room etc! "