Roatan Hotel Guide - Hotels with Air Conditioning in Roatan, Bay Islands

"The pool was great and water temp was just right. There was a small swim up bar that we used as well. "

"We were there 2 weeks from March 23 to April 6, with breakfast included. it was our 3rd visit to the hotel over a 10 year period. Renovated rooms and pool looked great! Bathroom fixtures could have used an upgrade but other than that, everything was awesome! Room was super clean and done before 11 everyday. Great beds, great pillows and awesome linens. We found breakfast to be good and never felt like using the omelette station as the options on the buffet were varied and excellent! Lots of fresh and perfectly ripe fruits, scrambled eggs, sides, toast,yogurt pancakes, french toast and more. We walked away full and content everyday. Staff highlight was Michelle! She was awesome at breakfast and the beach bar, always aware of new people, checking on whether they needed anything and asking if food, coffee and service was ok. We always make sure to sit where she could see us to have her as a server. We cannot say enough about her and the level.of customer service she provides, she is the best. The beach staff was the best in West bay! Took care of people, adding cushions, grooming the beach like no other resort did! Sargassum weed landed one day and they were the first to have the beach all cleared off, they worked relentlessly for a full day! We love this hotel, it is casual with an awesome vibe and will be back, hopefully next year!"

"Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family."

"I’m not someone who usually takes the time to write reviews, but my experience at the Mayan Princess impacted me in a way I didn’t expect—and I felt like I had to share it. From the moment I arrived, something felt different. It wasn’t just that the place is beautiful (which it is), or that everything was clean and well-kept. It was the people. There was a genuine warmth in how I was welcomed—like I wasn’t just another guest checking in, but someone they were truly happy to see. Throughout my stay, that feeling never went away. The staff remembered my name, checked in on me, and always made sure I had what I needed. I’ve stayed at other all-inclusive resorts before, and while they were nice, this felt more personal. More human. It created a family-like atmosphere that made it easy to relax and just enjoy being there. Traveling solo, that meant a lot. I never felt out of place or alone. Some of those staff members that stood out were Stefeny, Victor and Brittany. Then when one of the tour guides unexpectedly canceled my pre-booked tour, the staff were able to find me a private tour guide for about the same price that was exceptional. His name was Big Daddy and knows everything and everybody. I highly recommend him if you’re going to be on the island (info@bigdaddytours.com). The resort itself is peaceful, the beach is beautiful, everything you’d want in a getaway is there—but what truly sets this place apart is the heart behind it. The food is delicious as well. "

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"If you are looking for the absolute best place to stay in Roatan, look no further than Mr. Tucan. From the moment we arrived for check-in until the second we headed out after check-out, we were blown away by the service. I truly cannot say it enough: this is the friendliest staff around. They handle everything in between with such genuine care that you feel like family by the end of your stay. The LOCATION is simply unbeatable. You are right in the heart of West End, meaning you’re steps away from the best diving, shopping, and nightlife, yet the hotel still feels like a private escape. A few things that made our stay extra special: Complimentary Breakfast: It is absolutely delicious and the perfect way to fuel up for a day of exploring. Beach Chairs: Having these available was a huge hit! It made transitioning from the hotel to the turquoise waters of Half Moon Bay completely seamless. Impeccable Rooms: Our room was very clean and well-maintained throughout our stay—it was clear the housekeeping team takes great pride in their work. Peace of Mind: With 24-hour around-the-clock security, we felt incredibly safe and relaxed the entire time. Mr. Tucan offers the perfect blend of comfort, convenience, and world-class hospitality. We will definitely be back!"

"Excellent location Great staff, loved it !!!!!"

"Loved this place, it's so peaceful "

"My experience was terrible and great at the same time. The front desk was great, but the bar area and the way I was treated were terrible. As a Honduran national and an American living in the USA, I expected better. Despite speaking perfect English, I was ignored and waited while they catered to foreigners. This type of behavior and actions must stop. It gives us no pleasure to inform you that your staff disrespects and discriminates against locals, Hondurans, or anyone who doesn't resemble white people."