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The blankets were dirty with blood stains. the rooms had dust all over. I even saw a spider. They switched me to another room. The but door luck did not work. The bathroom had a water leak.
I also called the property a day before my arrival to request an early check-in the hotel manager never called back
I won't recommend this property. the manager is not doing a good job.
Doris
Stayed 3 nights in Apr 2024
Response from Sea Vue on 1 May 2024
We are very sorry to read that. We apologies to you. Sea Vue always tries to resolve any issues our guest present.
We are very sorry for the inconveniences, maybe it was an oversight from the staff but we always make sure are rooms are equiped with all of those amenities. We apologize again.
The condo was spacious and well air conditioned. I loved that the beach was a short walk away. Carlos was very attentive and responded quickly to any questions/requests. He connected us with an excellent tour guide named Marlon. I enjoyed my stay here.
Kelly
Stayed 4 nights in Apr 2024
Response from WC on 1 May 2024
Thank you so much! We look forward to having you back
Carlos and the staff were amazing! The rooms are spacious and it's a short walk to the beach. Property is clean, quiet and safe. We rented 2 of the condominiums and really enjoyed our time at sea vue. The only downside is the steep walk up to the property from the street/beach. We also liked and felt safe with Marlon, the driver he set us up with for our transportation needs.
Me and my family stayed for a couple of days (wish it was longer) but we had the best time! Carlos and Oscar were absolutely amazing with their hospitality and made us feel safe and welcomed. We def will be staying there next time we come back! The local stores were not even kidding (3mins walking distance) . There is a little bit of a steep hill to get to the hotel but it’s not bad , got my exercise in lol . Loved this place 10/10
Im so happy with the service and the attention
Very accommodating pleasant staff, thanks to Carlos for for a great service we will be back we make of this place our new home thank you for everything my wife and I are thankful for everything thanks to our driver Mario recommend by Carlos great attention God bless you all
Sea Vue was fantastic!! Mother/Daughter trip was exactly what we needed. The condo was nice and clean. It was very convenient to everything. Carlos was such a great person who handled any and everything we could ever want and gave so many recommendations and suggestions. Loved him!!! We even extended our stay there. Looking forward to going back again. Couldn’t have been more pleased with our stay there.
Can’t say enough great things about Sea Vue and the host, Carlos.
We stayed in the penthouse and amazing is an understatement. The condo is absolutely gorgeous and extremely spacious. The bedrooms were huge and multiple closets. The host, Carlos was extremely responsive for any and everything we needed and helped us arrange a driver that we loved and used for the whole trip.
The condo is steps away from the beach, shops, dinning. Everything you need is steps away and the beach is incredible.
Steps away from everything and still the condo was peaceful and quiet and couldn’t hear any noise from everything that is walkable.
20 out of 10
Victoria
Stayed 3 nights in Jan 2024
Response from WC on 10 Jan 2024
Thank you so much Victoria! We appreciate your positive review! We hope to have you back to Sea Vue.
Overall stay was amazing and the place was what was expected. Even though the wifi was down. Carlos our check in specialist was very on point and efficient.
the best host Super attentive friendly very helpful every time I needed him he answered me I loved the super cozy hotel 2 minutes from the beach in the center of West Bay Carlos is the best host I would gladly stay at his hotel again.
Elizabeth
Stayed 3 nights in Apr 2023
Response from WC on 24 Apr 2023
Thank you so much for the review! We will definitely let Carlos know. We feel the same about Carlos. Thank you again.we hope to have you back at Sea Vue for another visit.
Carlos was amazing! Will definitely stay again!! Thanks for everything! 😊
Ronda
Stayed 6 nights in Apr 2023
Response from WC on 26 May 2023
thank you for letting us know.
10/10 Excellent
JOSE
Travelled with family
27 Mar 2023
Liked: Cleanliness, room comfort
Great time!!!
Great Stay, great service, always used and APP when booking, you might call them and run into them not having space, they seem to sell their space well in advance. Also, somehow, Hotel.com did share my CC info with them. I need to see what happen tgere, since the charge came directly from the hotel.
Carlos and Angel were always available for me to make my stay comfortable.
Thank you
Debbra Lyne
Response from WC on 3 Jan 2023
Thank you
8/10 Good
Idalia
5 May 2022
Liked: Cleanliness, room comfort
Idalia
Stayed 6 nights in Feb 2022
10/10 Excellent
Libanesa J.
Travelled with family, Travelled with group
1 Apr 2022
Liked: Cleanliness, room comfort
Great place.
Great place to stay.only a 2 block walk to the beach. Liquor store across the street in the little market. You are able to use the pool at the condo at anytime. The condo was clean and everything worked perfectly. The rooms were spacious. The manager Carlos was useful when it came to communication. He responded right away once I texted him. He gave great suggestions of places to go to. Definitely will return there to stay again.
Front desk staff Carlos was very nice and welcomed us with a smile, was so helpful, provided us with the information we needed.
Lizetthe
Stayed 3 nights in Feb 2022
Response from WC on 18 Apr 2022
Thank you so much!
4/10 Poor
Nicholas Manley
Travelled with family
17 Jan 2022
Liked: Cleanliness
If you have any mobility issues this property is definitely not for you.
Nicholas Manley
Stayed 7 nights in Jan 2022
Response from WC on 18 Jan 2022
Dear Nicholas, we are really sorry to hear that because we do offer transportation to and from the beach. This should have been expressed at check in and apologize if it was not.
Over all dirty. Had a room next to garage port. A/C was leaking a lot of water. Was not able to take a shower for almost a whole day. No electricity, no water.
Verified traveller
Stayed 4 nights in Jul 2021
Response from WC on 20 Jul 2021
We apologize for everything. The electric we really have no control but it not being clean and the ac issue will be addressed immediately.
I lost mu flight back cause of covid and i want a refund could not communicate with you from the island , i was protecting others from not getting covid , help me get my refund for flight back, thanks Jose
Josedaniel
Stayed 6 nights in Dec 2021
Response from WC on 5 Jan 2022
Hello, We are so sorry to hear about this issue. Here at Sea Vue we do not handle any of the flight arrangements. Did you reach out to expedia directly? Did you book your flight and hotel as a package?
10/10 Excellent
Verified traveller
Travelled with family, Travelled with family and small children