Rock Island Holidays

Nice property. Convenient shuttle to locations W/in 3 miles. Cons: 1. air handlers in room are quite loud; 2. tv remote only had one battery. repeated calls to several depts yielded only busy signals, front desk clerk clueless. promised engineer never showed. After dinner calls still yielded busy signals…no one picked up in any of four departments. another visit to front desk finally yielded, after 20 min. wait, an engineer with new remote.

Great house and location was perfect for the World Cup.

There are fast food restaurants within quick driving distance. The neighborhood is mostly quiet. The house is clean. The garbage disposal didn't work, but we didn't know until the last night of our stay. We were notified one day prior to check in that we would not be able to use the entire 2 car garage because they were using one side for storage during redecorating. I responded back saying we had not been made aware of that fact and that we needed both spaces in the garage to keep our vehicles safe (downtown Houston isn't the safest place). They simply responded back and said we could park on the street (but failed to say that there is a ditch that's at least 2 feet deep making it impossible to access one side of the vehicle when parked there) or we could use a nearby paid parking lot/garage. Other than that, the hosts were very responsive and gracious.