Rockcliffe Hotels

"There is no onsite parking however there was plenty of street parking. The staff who we interacted with were brilliant and the food and breakfast was fantastic. The room was a great size but for a deluxe it lacked a decent size TV it was a 4 poster style bed but the TV was about 18” absolutely tiny for the size of room plus the post of the bed went right dont the middle of the TV from the view point from one side of the bed. The windows are only single pane glass and when the trucks drive past to the port early hours of the morning the bed felt like it shakes so didn’t sleep great all things we would be happy to forget about but come morning we couldn’t even take a shower as there wasn’t enough water so couldn’t even complete one shower between the 2 of us so that spoilt out whole experience "

"On getting to our room we found someone was already in there, so had to take some extra time returning to Reception only to find our room had been accidentally given away. This was fairly easily amended, with us being given a different room instead but without a balcony. We could’ve done without spending the time sorting this out especially lugging our bags and children around in the process. However, the staff were very courteous, with one lady especially being extremely helpful and making our children feel very welcome. The leisure facilities were excellent, and the breakfast fantastic."

"We stayed in the Annex and it was beautiful and private. It was updated, bright and clean. However the bed and couch desperately need to be replaced. The couch was broken and hitting the floor and the bed was old and springy. Also, we got great recommendations for dinner, but once we decided to go eat we were informed by every single restaurant that we needed a reservation. That would have been good to note ahead of time since that seems to be well known in downtown Dumfries. I would still highly recommend this place."

"Overall great experience will"

"Room was lovely. Staff definitely have room for improvement."

"Great stopover. Friendly staff, clean hotel."

"Breakfast included was nice"

"Lovely people, great breakfast. Good value all round"

"Breakfast was very good. Room was clean.Pillows not so good like a slab of concrete and towels were more like a hand towel to shower with and very thin. But overall a pleasant stay. "