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The hotel is excellent. Great value for the money. The staff are very friendly and helpful. The room was spacious and very comfortable. The breakfast is very tasty. Walking distance to all the main attractions. Highly recommended
All of the staff were so kind and knowledgeable and helpful, hotel is in a great area to walk to most attractions and shopping. Very clean, beautiful rooms.
Great central location, everywhere you would want to visit is walkable. Staff very efficient, friendly and helpful. Room spacious with excellent ensuite.
The restaurant attached to the hotel was very good as was the small family restaurant to the rear of the hotel.
We stayed at Hotel Hiberia for 5 days and couldn't have been happier with the reception staff and cleanliness of the hotel. We had a problem with our day tour and Rafael called the company for us early in the morning which saved us A LOT of problems. Even the tour guide told us he'll recommend the hotel to his customers because the service had been excellent. It was an easy walk to the trevi fountain in one direction and the colosseum in the other direction. There's a small cafe across the road with nice sandwiches, biscuits and coffee and a nice gelato place is close by as well. Overall very happy with our stay, would definitely come back again.
Thankyou, we had a great time with you. Lovely staff, nice room, fantastic location within walking distance to everything we wanted to see. Made it a really relaxing and enioyable stay, highly recommended.
This is our third stay with Hotel Hiberia and we will definitely stay here again in the future. The hotel is polite and clean and the location cannot be beat.
Excellent location to city centre attractions. Friendly and engaging staff. Nothing too much trouble. Would return again without hesitation.
Karen
Stayed 5 nights in Oct 2023
8/10 Good
Diana
Travelled with partner
27 Oct 2023
Liked: Staff & service
The service was so great. They went out of their way to please and when they said they would do something they did. Very welcoming. Would use the hotel again.
The staff were very friendly & polite. They alI exhibited a high level of professionalism. I would like to single out Raphael, from the front desk, for his assistance, good humor and willingness to make tourists relaxed.
This one of my best stay ever. Rafael and Patrick are the best. The hotel was located in very central area. We didn’t have to take any transportation except for airport to hotel and to the cruise port. We walked to all major sites, and for our meals. Also the area was prime for shopping
I would definitely stay here again. The staff was really nice.
Patrick was great! It was conveniently located less than a 15 min walk to the metro station. It also had an elevator and an actual bathtub. It was very well maintained and had some dining options very close by.
A nice boutique hotel in the center of Rome within walking distance of many historical sites. Rooms are very clean and their is breakfast available that is nicely accessible from inside the hotel. The staff was very helpful with advice. A true gem in the middle of Rome.
The location of the hotel is perfect and everything is walking distance. Staff is wonderful!! Shout out to Raphael and Estalin - they are fantastic!!! The building itself is old, but that’s to be expected. Beds were comfortable. Room was clean and quiet.
The location was absolutely perfect! Middle of tourist Rome and everything was within walking distance. The customer service was exceptional! Our room was upgraded to a beautiful balcony suite and ready early. We knew we got there early so we freshened up in the bathroom after our long flight and while we were getting ready we were brought complementary espresso and cappuccino. The front desk spoke English and was very helpful in assisting us with navigating the city and printing train tickets. The rooms were clean and quiet.
Great location and wonderful service! Everything you want to see in Rome is within walking distance. The room was very quiet and clean. Shout out to Raphael and Estalin - they were soooooo nice and friendly!!!! Thank you!
The concierge was always pleasant and helpful as he responded to all our questions. We are a family speaking English exclusively and we never had to struggle to figure out how to ask for something. Right from the beginning as I was making the reservations the staff was always very considerate and helpful.