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Reviews of The Major

4 out of 5
The Major
Via di Santa Maria Maggiore 143, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 201 reviews" "
Rating 8 - Good. 47 out of 201 reviews" "
Rating 6 - Okay. 9 out of 201 reviews" "
Rating 4 - Poor. 1 out of 201 reviews" "
Rating 2 - Terrible. 3 out of 201 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mercedes

Travelled with partner
Liked: Amenities, property conditions & facilities
The Major is in a spectacular part of Rome, right next to Basilica Santa Maria Maggiore (where the hotel gets its name 'major'). This boutique hotel is clean, chic, and well appointed. I was THRILLED however by something quite unexpected: the roof top bar/restaurant with breathtaking views of the basilica! Amazing. I can't wait to go back.
Stayed 1 night in May 2024
Response from The Staff on 21 May 2024
Dear Mercedes,thank you for your kind review. We are delighted that you loved every aspect of your stay. Looking forward to welcome you again, we remain at your complete disposal.Best regards,

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Staff on 21 May 2024
Dear Nina,thank you for your kind review. We are really happy that we were able to fully meet your expectations. Hoping yo have you again as our guest, we remain at your disposal.Best regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Staff on 18 May 2024
Dear Lauren,thank you for your good review.We are glad to know that you stay meet your expectactions.Best regards,

8/10 Good

Emerly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to restaurants, shopping, transportation, and attractions.
Stayed 1 night in Apr 2024
Response from Staff on 11 May 2024
Dear Emerly,thank you for your review. We appreciated that you enjoy your stay and our position.We hope to have you as our geust again.Best regards,

6/10 Okay

Jose

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Staff on 17 May 2024
Dear Jose,thank you for your review. We are sorry that we were not able to fully meet your expectations. We are doing are best to improve our services day by day. Hoping to have you again as our guest, we remain at your complete disposal.Best regards,

8/10 Good

Martin Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
’ve: Friendly, helpful welcome from staff. Clean, comfortable hotel. Large room, with plenty of space. Good central location for train station and city centre attractions. Masa restaurant on the top floor serving high quality fusion food. -‘ve: Immediate area around hotel a bit run down. Hotel charged for in-room coffee capsules after first two. No view from room.
Stayed 4 nights in May 2024
Response from The Staff on 6 May 2024
Dear Martin,thank you so much for the positive feedback,the whole staff is delighted to hear we could make yours a memorable stay,we look forward to your next stay in Rome with us

10/10 Excellent

Taraja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Staff on 6 May 2024
Dear Taraja,thank you very much for such good score.We hope to see you again in your next trip in Rome.Best regards,

8/10 Good

Mala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was lovely and had a lovely roof terrace where you could have drinks and even dinner. The rooms were well proportioned and very clean, with crisp white bedding. The only issue we had was that our room the fuse to turn all lights off kept tripping, other than a lovely place to stay
Stayed 4 nights in Apr 2024
Response from Staff on 27 Apr 2024
Dear Mala,we are glad to read that you appreciated our rooftop restaurant and rooms.About your issue with the lights we would have been more than happy to solve it.We hope to see you again here at The Major Hotel.Best regards,

10/10 Excellent

Diego

Stayed 2 nights in Apr 2024
Response from The Staff on 15 May 2024
Dear Diego,thank you for your kind review. We are happy that you had a wonderful stay. Hoping to have you again as our guest, we remain at your complete disposal. Best regards

10/10 Excellent

Carly

Stayed 1 night in Apr 2024
Response from The Staff on 15 May 2024
Dear Carly,thank you for your review, we are happy that we were able to fully meet your expectations. Hoping to have you again as our guest, we remain at your disposal. Best regards,

10/10 Excellent

Chun, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Very convinently located. Elevator is a bit small but OK for small group. Will come back to stay for sure.
Stayed 2 nights in Apr 2024
Response from Staff on 21 Apr 2024
Dear Chun,thank you for your feedback.We are pleased to know that you enjoyed your stay with us.We hope to see you in your next trip in the Eternal City!Best regards,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Staff on 21 Apr 2024
Dear Derek,thank you for such good score!We hope to have you again as our welcome guest.Best regards,

6/10 Okay

Luisa, Anaheim

Travelled with family
Hotel is on a great location. Close to transportation Rome Termini, and close to sites like Santa Maria Maggiore and the coliseum. Easy public bus rides to take you to pantheon, Fontana de Trevi, Spanish steps . Room was very small and the bathroom layout was not comfortable. Also a little tired aspect to the rooms. Rooftop is beautiful with a nice restaurant
Stayed 4 nights in Apr 2024
Response from Staff on 17 Apr 2024
Dear Luisa, we are pleased to know that you appreciated our position near to the main spots of the city.For your next stay we suggest you to book a superior o deluxe room to enjoy a larger and more enjoyable space.We hope to see you on your next trip to the Eternal City.Kind regards

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staff! The bar is nice!
Stayed 1 night in Apr 2024
Response from Staff on 12 Apr 2024
Dear Jessica,thank you for your good feedback!For us is important to make happy every single guest!See you soon at The Major Hotel!Best regards

8/10 Good

Jason, Short Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located near Termini train station and metro. It is also not far from many major attractions. Hotel provides good continental breakfast. Rooms are clean, have comforable beds and nice shower rooms. Hotel's staff is very nice. However we could make coffee in only small cups by using provided 2 free K cups a day and we couldn't make tea.
Stayed 3 nights in Mar 2024
Response from The Staff on 10 Apr 2024
Dear Jason,thank you for your kind review. We are happy that you loved your room and our breakfast. Hoping to have you again as our guest, we remain at your disposal. Best regards

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient location only a few blocks from train station.
Stayed 3 nights in Mar 2024
Response from The Staff on 5 Apr 2024
Dear Vanessa,thank you for your positive review, we are happy the location pleased you and we will hopefully see you here again with us,kind regards

8/10 Good

Emilie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting at front desk and they even accommodated an early check-in which was much appreciated. Overall the hotel was clean, and the rooms are newly renovated. The area is ok, but not the best. Conveniently located for proximity to the train station however.
Stayed 2 nights in Mar 2024
Response from The Staff on 5 Apr 2024
Dear Emilie,many thanks for your review,we try to make every guest's stay as satisfying as possible and are pleased to know you appreciated us and our hotel,we look forward to your next stay with us

10/10 Excellent

gad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, excellent personal attention, very clean I highly recommend to couples without children.
Stayed 7 nights in Mar 2024
Response from Staff on 5 Apr 2024
Dear Gad,we are happy to know that you enjoyed your stay with us.We hope to have you again as our welcome guest.Best regards

10/10 Excellent

Haralambos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience here, the rooms are very good. The showers are very European-esqu. The hotel location is great, walking distance to a lot of places. I really enjoyed my stay here
Stayed 4 nights in Mar 2024
Response from Staff on 28 Mar 2024
Dear Athanasiadis,thank you very much for such good review!We are glad to know that you appreciated our hotel and position.We hope to see you soon here at The Major Hotel

8/10 Good

Hend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, great rooms and bathrooms. The location is convenient. Definitely would stay there again.
Stayed 1 night in Mar 2024
Response from Staff on 28 Mar 2024
Dear Hend,We are delighted to hear that you enjoyed your stay at The Major Hotel!We hope to have you as our welcome guest in the near future.Kind regards

8/10 Good

cezar, chinohills

Liked: Cleanliness, staff & service, property conditions & facilities
walkable to the train station , and some attractions esp the Santa Maria Maggiore , a must see Basilica . Not a fan of the bathroom set up. otherwise it's a comfortable stay .
Stayed 2 nights in Mar 2024
Response from Staff on 28 Mar 2024
Dear Cezar,thank you for leave us a good review.We are glad to read that you enjoy your stay with us.We also appreciate any suggestion to improve our offer.We hope too see you again in the near future.Kind regards

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great (clean, modern). Loved the washroom because it was very big and clean. I initially thought the shower wasn't working and I was very embarrassed when a staff came to help me (I was stupid and turned the handle, instead of pull) but they were very kind and understanding. Very close to Roma termini, so very convenient.
Stayed 2 nights in Feb 2024
Response from Staff on 22 Mar 2024
Dear Jenny,It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Rome.Best regards

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time to Italy and we stayed the first two nights at the Major. It was close enough to the train station to walk, if you decided to take the Leonardo Express train from the airport, and walkable to other nearby attractions. Hotel was clean and service was excellent.
Stayed 2 nights in Mar 2024
Response from Staff on 22 Mar 2024
Dear Andrew,thank you for sharing such good review.We are glad to read that you appreciated our location and staff.We hope to see you again here at The Major hotel!Kind regards

10/10 Excellent

Melba

Travelled with family
Liked: Staff & service, property conditions & facilities
Great room with balconies. Modern very clean. Staff very attentive and friendly.
Stayed 5 nights in Mar 2024
Response from Staff on 14 Mar 2024
Dear Melba,thank you very much for your nice review.We are glad to know that you appreciated our hotel and staff.We hope you had a memorable stay.See you in your next trip in the Eternal City.Best regards

10/10 Excellent

Wing Yi

Stayed 2 nights in Feb 2024
Response from Staff on 5 Apr 2024
Dear Wing,thank you for your good review.We hope to see you in your next trip to Rome!Best regards

6/10 Okay

Neil

Liked: Staff & service
The hotel was convenient, the only downside was for two mornings we had cold showers and one evening we were woken up in the early hours with guests leaving the rooftop restaurant
Stayed 4 nights in Feb 2024
Response from Luigi on 8 Mar 2024
Dear Neil,thank you for your stay and for your review.We apologize for the inconvenience occurred during your stay.We will investigate the problem and fix it.Kind regards

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful restaurant with a million dollar view! Nice and stylish room; great shower!
Stayed 3 nights in Dec 2023
Response from Staff on 2 Mar 2024
Dear Gabriela,We are truly heartened to receive your perfect rating!Thank you for letting us know how much you enjoyed it.We look forward to having you with us again in the near future!Kind regards

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Major Hotel are amazing. They were always helpful. I highly recommend this hotel and there are great places to eat nearby.
Stayed 2 nights in Feb 2024
Response from Staff on 2 Mar 2024
Dear Roy,Thank you for choosing to be our guest, and for offering your wonderful feedback.It was a real pleasure having you with us and we really wish to provide you with another great experience in the future.Best regards,

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend!!! Wonderful staff, very friendly and helpful. Very nice breakfast, great coffee options. Beautiful terrace, great view. Hope to be back soon :) !!!
Stayed 8 nights in Feb 2024
Response from Staff on 2 Mar 2024
Dear Katarzyna,all the staff really appreciated you wonderfull comment.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to the Eternal City.Kind regards,

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Staff on 3 Apr 2024
Dear Annette,thank for your good feedback.We hope to see you again!Kind regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
nice hotel and location but liw VFM.
Stayed 2 nights in Feb 2024
Response from Luigi on 8 Mar 2024
Dear guest,thank you for your stay and for your review.We are sorry you are not satisfied with the general value of the hotel.Please text us directly to share with us your suggestions!Kind regards

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Robin, thank you for your great review!

10/10 Excellent

A de

Stayed 3 nights in Feb 2024
Response from Luigi on 8 Mar 2024
Dear Ade, thank you for your great review!

10/10 Excellent

Bohdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and spacious
Response from Luigi on 8 Mar 2024
Dear Bohdan,thank you for your stay and for your great review.We are happy you appreciated the room and the stay.We hope you wish to come back soon.Kind regards

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Christopher, thank you for your great review!

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and view of the Main Street. Professional staff all very kind and helpful. I would stay here again
Stayed 1 night in Dec 2023
Response from Staff on 29 Feb 2024
Dear Anastacia,Thank you for your good review and for appreciated the professional staff. We are happy to read that you had a great stay.Best regards

10/10 Excellent

Gwenno, Cardiff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - we walked loads during our stay, and The Major was a handy base. Masa restaurant was fantastic: really pleased I booked it for our first night. Very high quality dishes, and an obliging chef who prepared some great vegan plates. Hotel itself was spotless, and the staff professional at all times. A little noisy, being on a busy traffic street, but the bed and bathroom in the superior room was great...so all in all, very happy.
Stayed 5 nights in Jan 2024
Response from Staff on 29 Feb 2024
Dear Gwenno,thank you for appreciated our hotel and services.We'll share you kind review with the Masa staff and our Chef Danilo.We are glad to read that you enjoyed your stay with us.We hope to see you again here at The Major Hotel.Best regards

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay.
Stayed 1 night in Jan 2024
Response from Staff on 28 Feb 2024
Der Rebecca,thank you for your kind review.We are happy to know that you enjoyed your stay at The Major Hotel.We hope to see you soon!Kind Regards

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Luigi on 8 Mar 2024
Dear Erik, thank you for your great review!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I stayed at The Major for our 3 nights in Rome and found it to be clean, comfy, and the staff very friendly and helpful! They even left a note for us on our arrival and a wonderful gift with a note on the night of my birthday! The room was clean and comfortably furnished with plenty of space for all of our luggage. The hotel is within walking distance of many of the main attractions or the Metro which can get you to the attractions that are a little farther away! We would definitely stay here again if the opportunity came around!
Stayed 3 nights in Jan 2024
Response from Staff on 27 Feb 2024
Dear Sharon,thank you very much for your recent stay with us and for taking the time to share your feedback.We're glad to know that you enjoyed your overall experience with us.We hope to have the opportunity to welcome you again!Best regards

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Douglas, thank you for your great review!

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Elisa, thank you for your great review!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2024
Response from Luigi on 8 Mar 2024
Dear guest, thank you for your great review!

10/10 Excellent

jairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is excellent, starting with the staff, very nice and helpful. The dinning at the rooftop top notch, and the room very clean and confortable. Highly recommended.
Stayed 1 night in Jan 2024
Response from Staff on 27 Feb 2024
Dear Jairo,Thank you very much for such good review!We really appreciated it. We'll share your comment with ours colleagues at Masa restaurant. We work really hard to offer the best service and experience to all of our guests during their stay and it is of great value to us to see that reflected during your visit at the Major Hotel.Best regards

6/10 Okay

Geraldine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not as expected for the price
The location is not so nice, quite dirty around the area. We were expecting a better experience overall. The smell of the hotel is not good . The rooms are OK and confortable. The staff in the restaurant downstairs quite un friendly but this is an overall italian way of treating tourists.
Stayed 4 nights in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Geraldine,thank you again for choosing The Major hotel for your stay.We are sorry you did not enjoy the experience at the best. Probably the area of the main train station is not vet very turistic (but useful), but the area of Monti, together with the Colosseum area are also close.We are also sorry to hear that the italian way to treat guests is unfriendly, since we are famous all over the world for being friendly and welcoming. We noted your comment and will try to improve.Kind regards

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
The hotel is clean and staff are very responsive and attentive however the bed was not very comfortable. There was also only 2 espressos included in the room for a 5 day stay.
Stayed 4 nights in Jan 2024
Response from Luigi on 8 Mar 2024
Dear Melissa,thank you again for choosing us and for your review.We are sorry you did not appreciate the high quality 30 cm mattrasses with memory foam topper, we noted your comment.Kind regards

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central stay in Rome
The hotel was beautiful. Newly renovated. Nice decor. Very clean. Very central. And all the staff so friendly :)
Stayed 2 nights in Dec 2023
Response from Staff on 26 Feb 2024
Dear Mario,thank you for your good review.We are glad to read thath you appreciated our position and our staff.We hope to see you soon here at The Major Hotel.Kind Regards

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very cute hotel with nice décor in Monti area of Rome. The room was very dusty even after the daily cleaning. Avoid the restaurant upstairs at all costs - staff are rude and the food is terrible and over priced
Stayed 2 nights in Dec 2023

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel & meal on rooftop
We had a wonderful stay at this hotel, which is in a great location within walking distance to all of the main attractions in Rome. The staff were incredibly friendly and helpful. We would highly recommend the rooftop restaurant, the food and service was outstanding!
Stayed 4 nights in Dec 2023
Response from Staff on 29 Feb 2024
Dear Hannah,thank for your kind review and the high score.We are happy to read that you appreciate our rooftop restaurant, we'll share your comment with our colleagues.All the staff work ver hard to make every stay a memorable one.We hope to have you as our guest soon.Best regards