Dear Guest, many thanks for your review. We hope you will find the occasion to come and visit us a second time some day. We are sorry about the safe (probably left closed by the previous guest, next time please do inform us) and for the check-out incident, I will remind our staff to inform our guests they can just leave the keys on the reception desk if no one is available, in any case I am glad this did not spoil your stay, see you soon. Kind regards

Dear Guest, thank you for your review. We are sorry our property was not completely of your liking. I send you my personal apology for the inconvenience regarding the Wi-Fi connection, we have improved the system a few months ago and have not received any complaints by other guests in the past few days; thank you for having informed us, we are going to check the problem immediately. We hope you can give us a second chance! Kind regards

Cher Valerie, merci d'avoir condividee ta opinion. Nous sommes desolès pour l'inconfort que la situation à causè. Nous avons eu quelque probleme tecnique que nous n'avaint pas pu notifiquer en advance et le mainteneur n'a pas pu resolver en temp pour ton sejour. Nous comprenons ta deception en changer la chambre, mais nous sommes le meme groupe des installations d'hébergement avec le meme staff et un bonne vote online. En tout cas, nous esperons que vous pouvait donne nous une deuxiemme occasion pour gerer le sejour parfaitment. Cordialement, Andrea.