Front of property
Check availability

Reviews of Boutique Relais Barozzi & Spa

Boutique Relais Barozzi & Spa
Arco della Pace, 12, Rome, Rome

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 154 reviews" "
Rating 8 - Good. 29 out of 154 reviews" "
Rating 6 - Okay. 12 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful. Great location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint well located near Piazza Navona. Friendly and helpful staff.clean and spacious room.i was told you need a permit to drive to the front door we walked about 200m to a taxi rank.
Stayed 2 nights in Apr 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this property solely for the swimming pool. They posted pictures of on their website. And the large rooms. It is not a swimming pool but a small Jacuzzi tub that is only heated to 70°F. The sauna was broken and in order to use the Jacuzzi, you have to make a reservation. The room amenities are zilch and the staff not accommodating. In a very local area close to restaurants which was nice, but would not stay again.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

William

Stayed 1 night in Mar 2024

6/10 Okay

Harold Otto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was an absolute lovely place to stay! My only disappointment was I paid a little over $500 for an upgraded suite and the room was pretty small and there was no parking so several hundred dollars more for offsite parking! But the place is beautiful and the staff were great! I would definitely recommend but don’t recommend upgrading for a better room because the other rooms can’t possibly be any smaller than the one we had with the upgraded room
Stayed 7 nights in Feb 2024

8/10 Good

Karen milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa option, being able to have the space for ourselves was really great.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen milena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. The spa is very cool!
Stayed 4 nights in Jan 2024

10/10 Excellent

Devone Massah, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If the mattress was better, (I'm used to Beauty Rest Black) it would've been Heaven on Earth. 😌😌😁
Stayed 9 nights in Dec 2023

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a couple days on the final leg of our Italy vacation. The staff were super nice and helpful. The hotel is in a very convenient location, so we were able to walk everywhere we wanted to go. And the building it is in is 1,000 years old, so that is pretty cool in itself.
Stayed 1 night in Dec 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Lovely boutique hotel with charm and proximity to great food and sights. Very helpful with my business schedule ( late arrival and airport transportation), and very welcoming at the front desk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quint hotel in walking distance to Rome’s main sites!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and cute hotel exceeded expectations.
My wife and I stayed here for a few days after a cruise to relax, explore and see Rome properly before heading home to the States. This place is in a pretty cool neighborhood really close to everything. The Piazza Navona, Trevi Fountain, Pantheon, Vatican City and sort of close to the Coliseum. Always be cautious of pick pockets but that's anywhere in Rome. This hotel's spa had some pretty basic features but it was everything we needed to relax from our travels.
Stayed 2 nights in Nov 2023

2/10 Terrible

Sargiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the smallest room we have ever seen, did not look like the picture when we were booking, had to go and book another hotel and did not stay in it at all.

8/10 Good

Siobhan Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I enjoyed a three-day stay at the hotel (28-31 October). Although the decor could do with some refreshing, the hotel staff were excellent- super friendly and helpful - and the hotel is ideally located for exploring all the major sites in Rome. There also lots of lovely cafes, restaurants and boutique shops nearby, as well as a handy mini market 5 minutes away. The icing on the cake at the hotel is it’s small but pleasant spa, which you can book for a 1.5 hour slot each day. We very much enjoyed our sessions in the spa - it was the perfect way to relax after a day walking around the city.
Stayed 3 nights in Oct 2023

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Georgia

Stayed 3 nights in Oct 2023

8/10 Good

Kevin

Disliked: Room comfort
Location is fabulous in the heart of Piazza Navona. The rest is just average and probably over priced. The elevator is iffy. The stairs are work. Limited desk service. As a personal preference, I would not stay there again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here. Our suite was super cute and impeccably, clean and well decorated. Close to lots of restaurants and shops, and a staff was very friendly and helpful.
Stayed 1 night in Oct 2023
Response from Boutique Relais Barozzi & SPA on 10 Oct 2023
Dear Christine,Thank you for sharing your feedback with us!We're delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back for another memorable experience in the future.

6/10 Okay

Sarah, ZACHARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was quite easy to get to many areas on foot. Plenty of dining nearby. The hotel is very unique. I loved the doors and wood ceilings and the exterior of the building. The only complaints would be the mildew on the side of the tub, very hard and flat old pillows on the bed, cheap shampoo, etc., and the instant coffee was terrible.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great for two nights and the daily spa facility usage was great to relax.
Stayed 2 nights in Sep 2023

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not book this property. I made the mistake of booking it. Please do not go by what the pictures show, this is not a hotel. Cleanliness was terrible, service awful, and this has been one of the worst properties I’ve seen from the pictures my parents showed me. If i could request a refund i would.
Stayed 3 nights in Sep 2023

4/10 Poor

Annahid

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Starting with the good: the location of the property was amazing. It was extremely walkable to all the big tourist sights as well as in a fun area with a lot of shops, great restaurants, and cafes. The front desk set up a taxi pickup for us the morning of our flight as well which was super convenient as well. Now the bad: This property is billed as a hotel, but it does not have 24-hr concierge. We booked a "deluxe double" room and the original room we received should not even be considered a room and offered to guests. It had no windows (was just a dark dungeon room), it was SO small - barely any floor space. The furniture they chose just blocked everything. For the price we paid we were expecting a nice room to celebrate my birthday/our honeymoon and the room we received was unacceptable. The bathroom had an unnecessarily large jacuzzi tub which I believe the owners think makes up for the fact that its a small windowless dungeon with no cell service. But it should be noted that there was visible mold/mildew all over the showers and bath tubs (how much effort is it to scrub the tiles with bleach every once and while? especially for what we paid to stay there...) so I would NOT advice using those tubs. After complaining we were moved to the "other" deluxe room upstairs - which was still a disappointment, but MUCH better than our old room. The new room had more usable floor space and at least had a window, but you could tell corners were cut while cleaning the rooms.

10/10 Excellent

Dominick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Paula Karina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The A/C did not cool off throughout the whole night. I notified the contact person but no one ever got back to me.
Stayed 1 night in Sep 2023

10/10 Excellent

Leah

Stayed 5 nights in Sep 2023
Response from Boutique Relais Barozzi & Spa on 10 Sept 2023
Dear Leah, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards,Boutique Relais Barozzi & Spa

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean place ! Convenient location.
Stayed 1 night in Aug 2023
Response from Boutique Relais Barozzi & Spa on 10 Sept 2023
Dear Alla, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards,Boutique Relais Barozzi & Spa

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very charming. The Spa was amazing!
Stayed 2 nights in Aug 2023
Response from Boutique Relais Barozzi & Spa on 10 Sept 2023
Dear Gary, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards,Boutique Relais Barozzi & Spa

6/10 Okay

Geoffrey

Travelled with partner
Didn’t like that AC couldn’t be left on while not in the room. Top floor was hot every time we returned. Room was also not the same as advertised online.
Stayed 2 nights in Aug 2023

10/10 Excellent

Binder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, the spa was incredible, staff were super helpful! Will stay here again if in Rome.
Stayed 1 night in Aug 2023
Response from Boutique Relais Barozzi & Spa on 3 Sept 2023
Dear Binder, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quirky, tucked away on a little side street, very close to restaurants, shops and many of Rome's historical sights. The staff were always very helpful and the spa was an added gem!
Stayed 3 nights in Aug 2023
Response from Boutique Relais Barozzi & Spa on 3 Sept 2023
Dear Philip, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

4/10 Poor

maor

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience, had ants and bug in the room
The room was very dirty, I had ants and a bug in my room ( which according to front desk is a usual thing there because is an old building). I got a room with a shower inside the room without any curtain even, doesn't feel nice to shower like this. The room was very small without a place the put the suitcase. I didn't received any help from the manager And he was un reached about the ants prob. Terrible experience.
Stayed 3 nights in Aug 2023

6/10 Okay

KEITH

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was ok. I will say that it was very clean. Only saw the staff one day. Not luxury. No clock, no pen or paper to write with. They don't refill soap or give you any conditioner. We got a deluxe double and the tub was a regular tub with jets, not the one in the photos. If you like AC leave the card in the slot or it will go off while you are gone. We were there in August and came back to a hot room. We are from FL so I do know what hot is. Like I said it was clean, but besides that nothing special.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, everything neqar by. The taxi can not access the hotel street, but it's a short walk. I loved booking the spa area for 1.5 hour each day as it was very hot outside and it was a welcome and refreshing time. I have to say the cleaning agents and aromomatic wicks used at the hotel gave 2 of us a headache. It's too strong for my liking. .
Stayed 2 nights in Aug 2023
Response from Boutique Relais Barozzi & Spa on 3 Sept 2023
Dear Jo-Anne, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

10/10 Excellent

Nicola, Edina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location
Stayed 1 night in Aug 2023
Response from Boutique Relais Barozzi & Spa on 10 Sept 2023
Dear Nicola, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards,Boutique Relais Barozzi & Spa

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous little hidden gem. Highly recommend!
Stayed 1 night in Aug 2023
Response from Boutique Relais Barozzi & SPA on 21 Aug 2023
Dear Daniel,Thank you so much for taking time to leave us a beautiful feedback!We look forward to welcoming you again soon!Best Regards

10/10 Excellent

Vanthong

Stayed 3 nights in Aug 2023
Response from Boutique Relais Barozzi & Spa on 3 Sept 2023
Dear Vanthong, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of shopping and excellent cafes and restaurants. The spa was a great way to relax and unwind. Nice decor and comfortable bed. The hotel staff were very helpful and courteous. On the downside, the bedroom was small with insufficient room to store luggage.
Stayed 2 nights in Jul 2023
Response from Boutique Relais Barozzi on 3 Aug 2023
Dear Simon, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really accommodating and clean
Stayed 2 nights in Jul 2023
Response from Boutique Relais Barozzi & SPA on 27 Jul 2023
Dear Samantha, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future. Best Regards

10/10 Excellent

Heidi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. , staff were perfect! No joke. Safe , secure belongings . No issues except thinking I needed to call from USA and the time difference , which I didn’t need to as they respond to messages and offer assistance as they can.
Response from Boutique Relais Barozzi & Spa on 27 Jul 2023
Dear Heidi, We are incredibly grateful that you took the time out to leave us a review! Thanks for your support, we really appreciate it! It will be a pleasure to have you with us again in the future.Kind Regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Boutique Relais Barozzi & Spa on 28 Jun 2023
Dear Joseph, We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon! Best Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The room was nice. The location was an easy walk around town. The staff was nice. We also used the sauna and enjoyed that amenity.
Response from Boutique Relais Barozzi & Spa on 28 Jun 2023
Dear John, We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon! Best Regards

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Boutique Relais Barozzi & Spa on 28 Jun 2023
Dear Catherine, We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon! Best Regards

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem of a hotel!!
We loved our stay at the Boutique Relais, it is close to everything, but very quiet at night. The hotel is very clean and cozy, the staff are super helpful. We would stay there again for sure.
Stayed 2 nights in Jun 2023
Response from Boutique Relais Barozzi & Spa on 28 Jun 2023
Dear Dan, We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon! Best Regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect quaint boutique hotel in the old part of Rome. Easy walking to all major sights and pleasant surprises at every turn. Guests now enjoy a bonus of limited access for 1 1/2 hours free spa time per day of stay by reservation, a welcome amenity that cost extra in the past. The front desk staff was superb, friendly and very helpful. My room was ready when I arrived after a long transatlantic flight at 10:30 am. They also arranged airport and train station transfers that were very courteous and punctual. I am even coming back for two days after my 10 day visit to Florence. I could go on and on about this little gem in the heart of Rome but suffice to say if you like small and quaint, you cannot go wrong choosing this for your stay again and again. Bellísimo!
Stayed 2 nights in Jun 2023
Response from Boutique Relais Barozzi & Spa on 28 Jun 2023
Dear Karen, We're really grateful and appreciate you taking the time to share your feedback with us. We hope to see you again soon! Best Regards

10/10 Excellent

Claudio Vicente Marino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Very quaint hotel. Within walking distance from Piazza Navona and Pantheon. Very nice Spa.
Stayed 1 night in May 2023
Response from Boutique Relais Barozzi & Spa on 28 May 2023
Dear Claudio,thank you first of all for choosing to spend a few days with us and sharing your experience.It is a pleasure to learn the you have enjoyed our services in many respects.We hope to welcome you again soon.Our most cordial greetings and Arrivederci

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place! Will stay again.
The boutique was very nice. The location is near impossible for taxis to get to so expect to walk just 1-2 streets over and you’re fine. We rented the spa too which was great. The water in the spa wasn’t hot or even very warm which was the only let down. The rooms were comfortable, clean, and had great bathrooms.
Stayed 3 nights in May 2023
Response from Boutique Relais Barozzi & Spa on 28 May 2023
Dear David,Thank you for choosing us and sharing your experienceWe are delighted to read that our services have lived up to your expectations.We hope to see you again soon !Kind Regards

10/10 Excellent

Felix

Stayed 2 nights in May 2023
Response from Boutique Relais Barozzi & Spa on 28 May 2023
Dear Felix,Thank you so much for choosing to stay with us in Rome. We really appreciate the opportunity to have had you as our guest, and we eagerly anticipate the possibility of hosting you again in the future.Best Regards