Front of property

Reviews of Camplus Guest Roma

Camplus Guest Roma
Via del Cottanello,12, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 289 reviews" "
Rating 8 - Good. 118 out of 289 reviews" "
Rating 6 - Okay. 16 out of 289 reviews" "
Rating 4 - Poor. 8 out of 289 reviews" "
Rating 2 - Terrible. 5 out of 289 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaycee

Travelled with family
Liked: Amenities
Only 200 meter to metro, easy to anywhere. Good breakfast!
Stayed 2 nights in Apr 2024
Response from Marco Front Office Manager on 28 Apr 2024
Dear Jaycee,Thank you for taking the time to write a review and sharing your experience.We are glad you enjoyed your stay thanks to the beautiful location and to our good breakfast. We hope we will have the pleasure of welcoming you again.Kind Regards

8/10 Good

Edmund

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was convenient enough as it is near a metro station and a couple of grocery stores, however, the walk from the metro station to the property goes through dirty areas. The dining service varied. On Sunday, 4/7, breakfast servers were pleasant. On Monday, 4/8, not so pleasant. Servers should also take guests' allergies seriously. When asked if there were nuts in the croissants, was informed no. When asked what's in one of them, replied Nutella. The receptionists were very helpful and pleasant.
Stayed 3 nights in Apr 2024
Response from Marco Front Office Manager on 29 Apr 2024
Dear Edmund,Your feedback is invaluable to us, and we are pleased to hear that you found our location convenient and our reception staff helpful. We strive to offer a comfortable and pleasant experience for all our guests.However, it is disappointing to learn about your experience with the dining service. It's our utmost priority to ensure that all our guests' dietary needs are met with serious consideration and accuracy. We appreciate your patience and understanding.Thank you for bringing this to our attention. We will take your comments into consideration as we continually strive to improve our guest experience.Sincerely,

8/10 Good

Jose

Stayed 1 night in Mar 2024
Response from Marco Front Office Manager on 28 Apr 2024
Dear Jose,Thank you so much for your great review about your stay in our Camplus.We are glad to know that you had a pleasant stay;We hope to come back and visit us soon!Best regards

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Marco Front Office Manager on 28 Apr 2024
Dear David,thank you for taking the time to write a review about your recent stay with us.We are sorry that your stay has not been in line with your expectations. We would have liked to know what you didn't like about your stay.If you were unhappy with anything, we're always grateful for feedback as it allows us to improve our services.We hope you will soon return to our Camplus and we promise you will enjoy a good stay.Kind Regards

10/10 Excellent

marzena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agnes
Great hotel clean and located by subway station. Decent breakfast and very friendly check in.
Stayed 2 nights in Dec 2023
Response from Marco Front Office Manager on 21 Jan 2024
Dear Agnes,thank you for taking the time to write a review and sharing your experience. It's a pleasure to read that you had a nice holiday at our Camplus. We are delighted to read you liked our friendly staff and you appreciated the cleanliness of the rooms and our location.We really hope to having you here once again.Kind regards

4/10 Poor

Karina

Stayed 5 nights in Dec 2023
Response from Marco Front Office Manager on 21 Jan 2024
Dear Karina,thank you for choosing us and for your review.We are sorry to learn that your stay was not as you intended. We would like to know what went wrong. Every day we work to improve our services and therefore certainly welcome your suggestions and comments, as well as complaints. We are looking forward to welcoming you back soon

8/10 Good

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Camp1us, very good breakfast and vey close to metro station.
Stayed 3 nights in Nov 2023
Response from Marco Front Office Manager on 21 Jan 2024
Dear Luis,thank you for your review and for choosing to stay in our Camplus.We were pleased you enjoyed the hotel's location and we are very happy that you enjoyed the variety of our breakfast. We hope we will have the pleasure of welcoming you again.Kind Regards

2/10 Terrible

Lorena

Disliked: Staff & service, property conditions & facilities
The "breakfast" was limited and the little bit that was there was not tempting. This is basically a College dorm.
Stayed 1 night in Oct 2023
Response from Marco Front Office Manager on 28 Apr 2024
Dear Lorena,We would like to thank you for taking the time to write a review about your recent stay with us.We are sorry that our Camplus was not up to your expectations.. We regret that you did not appreciate our breakfast. At breakfast, you always have a wide choice of sweet and savory, homemade tarts, cakes, cheese, bacon, fresh fruit and express coffee. We work hard everyday to deliver an exceptional guest experience, and we hope that next time you will appreciate our work.We hope we will have the pleasure of welcoming you again.Kind Regards

10/10 Excellent

Sándor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
We spent 4 nights at Camplus Guest with my fiancée. The condition of the building and rooms are amazing. Staff was absolutely helpful and kind! Breakfast was standard, scrambled eggs, bacon, sausages and fresh pastry. Check-in and check-out went as smoothly as it can. I would absolutely recommend it!
Stayed 4 nights in Nov 2023
Response from Marco Front Office Manager on 20 Nov 2023
Dear Sàndor,thanks a million for your beautiful review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.We are proud to read that our staff was welcoming and helpful.It was a pleasure hosting you and we look forward to seeing you again.Kind Regards

10/10 Excellent

Mercedita

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the hotel itself but places to eat is very scarse. It's nice that breakfast was included but the choices are the same everyday. The staff are wonderful, professional and accommodating. The rooms are clean and big.
Stayed 3 nights in Oct 2023
Response from Marco Front Office Manager on 30 Oct 2023
Dear Mercedita,a big thank you for choosing us for your holiday and for your beautiful review.We are so pleased to see you enjoyed your time at our Camplus and that staff were so friendly.Thanks, you for the recommendations about breakfast. We will continually strive to improve our service.We are looking forward to welcoming you back soon.Kind regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stop for the Ryder Cup
I had a 4 night stay here as part of a trip to watch the Ryder Cup, and chose the location purely on its proximity to the nearest Metro station. The hotel was clean and comfortable, although a little basic, and was also a base for students studying. The restaurant facility was more like a student canteen, but the breakfast that was served was perfectly adequate. Overall the hotel location was good for my needs, but the general area around it was a little rundown and very few other points of interest other than a supermarket.
Stayed 4 nights in Sep 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Stephen,we would like to thank you for choosing us. We appreciate the time you took to give us feedback about your stay with us.Thank you so much for your nice words, we are pleased that you have enjoyed our Camplus.It has been a pleasure host you and we look forward to seeing you again.Kind regardsMarco Front Office Manager

6/10 Okay

Karla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was great. The floor in the room was dirty and not vacuumed.
Stayed 4 nights in Sep 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Karla,many thanks for your review. We are happy to know that you liked our Camplus.We apologize for the inconvenience that you experienced regarding the cleaning. We thank you for pointing that out, in this way we can improve our service.We hope to welcome you again soon.Kind regards

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
A good, economical stay.
If you’re looking for economical, this is a good option. Breakfast is included with good and simple options. In the room, I appreciate the wood floors but they need to be dusted under the beds. The sofa could be re-upholstered (but not with cloth which easily gets dirty). We didn’t have soap in the room, but the front desk quickly provided them. The hotel is also an accommodation for college students so you’ll see them working in group study rooms as you approach the main entrance. The neighborhood is more residential- about 7 stops from the city center. Metro is a 2-min walk straight to the hotel.
Stayed 3 nights in Sep 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Guest,thank you for your review and we are glad that you enjoyed your stay in our Camplus.It's great to see you liked the rooms, the location and the attention provided by our team.Thanks for the suggestions about cleaning, this information helps us to continuously optimize our services.We hope we will have the pleasure of welcoming you again.Kind Regards

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very warm welcome , food is great , accomdation were great
Stayed 1 night in Sep 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Teresita,A big thank you for choosing us for your holiday and for your beautiful review. We are so pleased to see you enjoyed your time at our Camplus.We really hope to having you here once again.Best Regards

4/10 Poor

Elaine

Travelled with family
Disliked: Staff & service
Poor service
Room cleanup was very dismal, no sweeping of the floors and just a quick, wipe down and fixing up the beds. Only brought us two towels per night when we were a family of three. Our mini fridge did not work after repeatedly asking a few times to replace. Requested extra pillows multiple times.
Stayed 5 nights in Aug 2023
Response from Marco Front Office Manager on 28 Apr 2024
Dear Elaine,Thank you for choosing us and for your review.We are sorry that your stay has not been in line with your expectations. We were sorry to hear that the cleanliness of your was unsatisfactory during your stay. Please accept our sincere apologies for the inconvenience during your stay. We do all we can to guarantee our guests the best possible stay and We will continually strive to improve our service.We are looking forward to welcoming you back soon.Best Regards

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Julio,thank you for your great feedback!We are glad you enjoyed your stay at our Camplus. We hope we will have the pleasure of welcoming you again.Kind Regards

10/10 Excellent

Shari

Travelled with family
We had an excellent time staying there, would definitely recommend..
Stayed 1 night in Jul 2023
Response from Marco Front Office Manager on 6 Nov 2023
Dear Shari,it was a real pleasure to read your glowing review of our Camplus and we are delighted to hear how much you enjoyed your stay with us.Glad to read that you enjoyed your stay and that our facilities satisfied your needs and expectations. We really hope to having you here once again!Best Regards

8/10 Good

Slav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay . Breakfast was amazing!
Stayed 1 night in Jun 2023
Response from Marco Front Office Manager on 9 Nov 2023
Dear Slav,thank you so much for choosing us and for your great review.We are happy that you liked our rooms and that you enjoyed our breakfast.We really hope to having you here once again.Kind regards

10/10 Excellent

Fiorella

Stayed 1 night in Jun 2023
Response from Marco Front Office Manager on 9 Nov 2023
Dear Fiorella,thank you so much for your great review about your stay in our Camplus.We are glad to know that you had a pleasant stay.We are looking forward to welcoming you back soon.Best Regards

8/10 Good

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woukd Def come back
The staff were Amazing, Super NICE, the hotels is 4 min from train station, 3 min from supermarket-- the hotel has laundry... breakfast was not good but had GREAT coffee, overall, would def recommend and great price!!
Stayed 1 night in Jun 2023
Response from Marco Front Office Manager on 28 Apr 2024
Dear Fiorella,We are glad you enjoyed your stay thanks to the beautiful location and to the people working at our Camplus: we are proud of our staff. We hope we will have the pleasure of welcoming you again.Kind Regards

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hidden gem
it was clean and affordable. proximity to the metro made travel easy. the staff was friendly and the breakfast was an added plus.
Stayed 5 nights in May 2023
Response from Marco Front Office Manager on 28 Apr 2024
Dear Frank,It was a real pleasure to read your glowing review of our Camplus and we are delighted to hear how much you enjoyed your stay with us. We are proud to read that our staff was welcoming and helpful.We really hope to having you here once again!Best regards

10/10 Excellent

Jodie

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Marco Front Office Manager on 22 May 2023
Dear Jodie,We appreciate a lot your feedback. We are so pleased to see you enjoyed your time at Camplus Roma.We really hope to having you here once again.Best Regards

8/10 Good

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Marco Front Office Manager on 22 May 2023
Dear Jiri,thank you for your review and for choosing to stay in our Camplus.We are happy that you enjoyed your stay with us and that you liked our services.We hope to welcome you again soon.Kind Regards

10/10 Excellent

Adan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great customer service, overall nice hotel and good breakfast.
Stayed 3 nights in May 2023
Response from Marco Front Office Manager on 12 May 2023
Dear Adan,A big thank you for choosing us for your holiday and for your beautiful review. We are so pleased to see you enjoyed your time at our Camplus. We hope we have the opportunity to accommodate you again on your future travels!Best Regards

10/10 Excellent

J.V.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good location. Easy acees to metro to Rome. Didn’t know that a section was used as a student dorm
Stayed 2 nights in Apr 2023
Response from Marco Front Office Manager on 12 May 2023
Dear J.V,thanks a million for your beautiful review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.It was a pleasure hosting you and we look forward to seeing you again!Kind regards

10/10 Excellent

Bonn-Bopha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Very nice, helpful and friendly staff! Good location within few minutes walk to the metro station! Very Nice and clean room, better than expected! We enjoyed our stay there.
Stayed 3 nights in Apr 2023
Response from Marco Front Office Manager on 2 May 2023
Dear Bonn,thank you so much for choosing us and for your great review.We are happy that you liked our rooms and that our staff were friendly and helpful.Our Camplus is not centrally located but it is not far and is close to the subway.We hope to welcome you again soon.Kind regards

10/10 Excellent

ellouise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Marco Front Office Manager on 2 Apr 2023
Dear Ellouise,thank you very much for your time and for your great review! We are glad that you enjoyed our Camplus and hope to see you again very soon.Best regards,

4/10 Poor

hiba

Disliked: Cleanliness, staff & service
Response from Marco Front Office Manager on 2 Apr 2023
Dear Hiba,thank you for your time and your feedback. While we wish you had a better experience, your feedback it is important for us because it urges us to improve our service. We work hard everyday to deliver an exceptional guest experience, and we hope to see you again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a stay in Rome. In a residential area and on the metro. Comfortable room, good breakfast. Very helpful staff.
Stayed 2 nights in Sep 2022
Response from Marco Front Office Manager on 6 Dec 2022
Dear Guest,A big thank you for choosing us for your holiday and for your beautiful review.We are so pleased to see you enjoyed your time at our Camplus and that staff were so friendly.It has been a pleasure host you and we look forward to seeing you again.Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to subway station, kind staff, clean room, good breakfast
Stayed 2 nights in Jun 2022
Response from Marco Front Office Manager on 6 Dec 2022
Dear Rebeca, thanks a lot for your positive feedback.We are happy that you liked your stay at our Camplus.We hope to see you back soon.Kind Regards,

10/10 Excellent

JULIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIDDEN TREASURE
The Staff was great. very helpful and kind. The Breakfast in the hotel is very good, even they give you omelets or eggs if you ask. plenty of every thing from specialty coffees to Fruits and all kind of bake good. I always stay at this place. 7 stops for the main train station and it is very much worthy.
Stayed 5 nights in Apr 2022
Response from Marco FOM on 4 May 2022
Dear Julian, thank you so much for choosing us and for your amazing review. We are so glad that you liked your stay at Camplus and it is a great pleasure for us to host you. We hope to see you again soon . King Regards Marco FOM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, staff were great. I didnt like that the driveway to the door
Stayed 2 nights in Dec 2019
Response from Francesco on 6 Jan 2020
Dear Guest, Thank you very much for Your positive review. Hope to see You back soon at camplus Roma Regards Front Office Team

10/10 Excellent

Don Tilina Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from francesco on 14 Nov 2019
Dear Don Titila Milan, Thanks a lot for Your positive feedback. Hope to see You back soon Regards Fron Office team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2019
Response from Francesco on 5 Nov 2019
Dear Guest, Thank You very much for Your feedback! Best regards Front Desk Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was conveniently located, clean & the amenities were great. The breakfast was great. The staff was very friendly & able to answer our questions in English.
Stayed 4 nights in Sep 2019
Response from Francesco on 1 Nov 2019
Dear Guest, Thank You very much for sharing Your experience at Camplus Roma. We are very happy to read that You felt well served during Your stay with us! See You soon! Best regards Front desk team

2/10 Terrible

Ermias

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Francesco on 16 Sept 2019
Dear Ermias, Thank You for Your feedback. We are really sorry to know about Your disappointment of Your stay with us. I would like to clarify that we always work very hard in order to guarantee a pleasent stay to all our guests. However, we apologize if Camplus was not up to Your standars. Remaining at your disposal. Regards Francesco

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well equipped and in a very good location. Breakfast was nice, and the staff were friendly and helpful
Stayed 7 nights in Aug 2019
Response from Francesco on 5 Sept 2019
Dear Guest, Thank You very much for Your great feedback! Hope to see you soon. Regards Front Office Team

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Very impressive building but decoration was not appealing, had a small restaurant, an induction hob but no kettle to Ake tea or a coffee. Near the amenities, very friendly location, happy to stay and mix with local people.
Stayed 2 nights in Jul 2019
Response from Francesco on 19 Aug 2019
Dear guest, Thank You very much for sharing Your experince at Camplus Guest Roma. We are glad that you have enjoyed Your stay. Hope to see you soon here with us. Best regards Francesco FOM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from Camplus Staff on 11 Jun 2019
Grazie Mille per il feedback positivo! A presto! Camplus Staff

8/10 Good

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

T, Chicago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room inside was dirty especially the walls. They never came to clean my room or even give me new towels. I had to go downstairs to ask them. The temperature of the room was extremely hot. I had to ask why the airconditioning was not working. I have no clue how their system works and they don’t bother to inform the guest. It also says there is a 24 hour business center. When I decide to use it the guy at the front desk says they don’t have one. Hmmmm werid so that means someone is lying.
Stayed 3 nights in Apr 2019

10/10 Excellent

Ramdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Location: 20 Min metro ride from Termini. 5 minutes from Pietralata Metro Station. Excellent Location Check In Process: Very efficient & Reception staff are fluent in English Room: The family room were two rooms & very spacious. There is no tea/coffee making facility in the room. An iron & ironing board is available in the laundry in level -1. The television had very few english channels. Breakfast: There was scrambled eggs, bacon, sausages, boiled eggs, cornflakes, wheatflakes etc. There were a few differnt varieties of tarts, croissants etc. You can order freshly made capuccino's, latte etc with no additional cost. The quality of the Juices could be improved. Dinner: There is a pizzeria approx. 400 mtrs away & the hotel has a restaurant as well. Check Out Process: Very efficient. We left our luggage on the last day and collected it later. We loved the hotel and would definitely stay here again.
Stayed 4 nights in Apr 2019
Response from Francesco on 13 May 2019
Dear Ramdas, Thank You very much for your very nice and deitailed review. We are really happy to read that You have enjoyed Your stay with us, the staff's kindness and our internal services. We really hope to see you soon at Camplus. Best regards

10/10 Excellent

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hotel. it is modern ,clean. got AC,wifi and free buffet Breakfast. 2 blocks away from the metro. the neighborhood is that great. not much to do. but it is safe .
Stayed 6 nights in Apr 2019
Response from Francesco on 13 May 2019
Dear Julian, Thank You for your nice review! Hope to welcome you back soon to Camplus. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Francesco on 17 Apr 2019
Dear Guest, Thank you very much for Your great feedback. Hope to welcoming you back soon to Camplus. Regards

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfort hotel
Mattresses were a little hard for me but I like my beds soft. Otherwise room was great!
Stayed 3 nights in Feb 2019
Response from Francesco on 22 Feb 2019
Dear Elizabeth, Thank you very much for sharing your experience at Camplus. We are delighted that you have enjoyed your stay with us. Hope to welcome you back soon. Regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When arriving the receptionist told us to take a seat whilst she checks to see if the room was ready and then we were forgotten about. All of the staff are incredibly unhelpful. It is obvious that they cater for the students over the guests. The breakfast was awful - very little selection and cold. Although the hotel advertise air conditioning there isn’t any! I booked and paid for a superior room however was given a standard room which wasn’t complete. The maid didn’t clean the room one of the days (and when I say clean I say this very lightly as only the bed sheet was put on again and new towels put on the bed). When the reception informed me that they had made a mistake with the room they offered lunch and said if not we can take a salad away... Hmm. Considering the price difference this was clearly unacceptable and why would I choose to eat in a restaurant that was a very basic buffet with rowdy students everywhere. Following this - when trying to check out nobody came to the desk so I had to leave my card due to needing to get the tram and the bus to the airport in time. Lastly, the location of the restaurant is not convenient if you wanted to explore the city. It is very secluded. Overall it was a very unpleasant stay.
Stayed 4 nights in Feb 2019
Response from Francesco on 29 Apr 2019
Dear Teri-Marie, First of all I would like to thank you for choosing Camplus for your stay in Rome. I am very sorry to read that your overall impression didn’t meet your expectations. Furthermore, we apologise for the problems you have faced and if we were not able to make Your stay as pleasent as you expected. However, I can guarantee that we always do our best to satisfy our guests. remaining at your disposal for any assistance, Best regards

8/10 Good

Sarah, Florida, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a mix between college dorms and a hotel; which in the US would be horrible but here it was surprisingly quiet! It is located about a 5 minute walk from the Petralata metro station which is about a 15 min ride into Rome city center. The neighborhood is a suburb and looks a little run down but we walked at all times of day and night and never felt unsafe. Good street food restaurant right on the corner next to the hotel open late. Hot water, fridge in room, large space for a European hotel. Front desk was helpful and breakfast was typical European breakfast (meat, cheese, pastries, toast). All in all a clean, quiet, reasonable place to stay on the outskirts of Roma.
Stayed 7 nights in Dec 2018
Response from Francesco on 18 Jan 2019
Dear Sahar, Thank You very much for sharing your experience at Camplus. We are very happy that you have enjoyed your stay with us. Hope to see you again at Camplus. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but too far from the main city; No eateries around; Very less/limited transport available
Stayed 2 nights in Dec 2018
Response from Francesco on 18 Jan 2019
Dear Guest, I am sorry if camplus was not very convenient for you in terms of connections to the city center. However, we would like to thank you for sharing your feedback. Best regards