Deluxe Double Room, Balcony, City View

Reviews of Domus Spagna Frattina Prestige Suite


Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 188 reviews" "
Rating 8 - Good. 31 out of 188 reviews" "
Rating 6 - Okay. 12 out of 188 reviews" "
Rating 4 - Poor. 3 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Everson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just keep on mind that this is suits NOT a hotel. We stayed for a couple nights and we don’t regret. They are very well located, Since they are not a hotel, I recommend you to contact them with the details about the time of your arrival. The biggest concern is the elevator: VERY SMAL (350 kg), and the suits are located at the fourth floor!
Stayed 2 nights in May 2024

4/10 Poor

Johnathan

Disliked: Amenities, property conditions & facilities
This is not a hotel room, do not be fooled into thinking that. This is a shared apartment building on the 4th floor. The elevator is very small, WiFi doesn’t work unless you’re in the main room, not your own room. It rained the night of our stay and the bathroom walls ceiling started leaking. Just overall a bad experience, and not at all what it is advertised.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is in a great location in Rome. The room was spare and small, especially the bathroom. The bed was a little hard and the pillows even harder. It would have been nice to have had a staff person around to answer questions and offer advice, but after just quickly giving us the keys, the staff person was never seen again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 3 nights in Apr 2024

10/10 Excellent

James, APPLE VALLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great few days in Rone at this location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay. If i return to Rome I would definately stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Jonathan

Liked: Cleanliness
The location was optimal because it is centrally located in Rome. Unfortunately every morning starting at 7am there are loud noises from the street. This is a guest house so there is no staff or concierge to ask questions to. We were met briefly after we arrived and were given keys and told we had to pay an extra city tax
Stayed 1 night in Apr 2024
Response from Direttore on 21 Apr 2024
Dear guests, the tourist tax is required by the municipality of Rome in all accommodation facilities and is not a surprise, because it is specified on the policies you find when booking, it is not an additional cost that we invented. Greetings to the Management

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Property is centrally located to shops and nightlife. The location is clean and safe. Bathroom layout was not practical but manageable. I would recommend this location to stay at while visiting Rome.
Stayed 6 nights in Mar 2024

6/10 Okay

Ashley

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The photos of the property haven’t been updated in many years online, we had an okay room but it was very small and the shower and bedroom were not very clean. There were hairs in the shower and bedding looked old and in need of a refresh and a pillow was stuck in the ceiling beam from a previous guest (?). For one or two nights it’s okay but after that the space would get very cramped and would likely cost a lot as you had to pay for extra towels etc if you wanted them refreshed daily. The location was amazing and central to everything we wanted to see but contacting the building manager was very difficult. We buzzed the door when we arrived with no answer, after buzzing several times we were lucky that another traveler from the same hotel happened to come by and inform us that when you buzz the manager is alerted and will arrive shortly. This was worrisome as were traveling in from Canada and would have had no other way to contact the building manager a simple “hello I’m on my way” on the other end of the buzz would have been very comforting in that moment. On top of this we had them doing construction on the units around us at 7 am which was alarming as we were not warned about this upon arrival, after arriving on a red eye flight the last thing we wanted was to be awoken by very loud drilling at 7 am. All things considered it was an okay stay for a short trip to Rome but wouldn’t be our top pick for our next trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds, very nice woman who welcomed us. Safe area, clean room. I would definitely stay there again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a “hotel” or really a small apartment just a short walk from the Spanish Steps and smack in the middle of the high end shopping and restaurant district! It is on the 4th floor so noise was not an issue for us. Tastefully decorated with nice bathroom and shower. The elevator fit both of us and our small cases. The only problem was other guests not closing the doors as that made it not function till someone went up or down to locate the problem. There is a small shared lounge area outside the room. I would go back without any hesitation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our stay in Italy. Once we arrived at the property we called them up and got a quick response with instructions on how to check in. Lovely room, the cleaning staff were very pleasant. In and around the building was quite noisy from early hours but this is not the accommodation’s fault. There was a chocolate bunny waiting in our room for us as we stayed during Easter, thank you! Location is perfect for getting around Rome with plenty nearby. Overall, a great stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ana Fe

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first tome visiting Europe. When we arrived. We weren’t quite sure if we are at the right place, as we are used to hotels with lobby. The door was open but didn’t know the floor. We walked up some flight of stairs and came down. Hubby finally called the place to let them know we arrived. Once settled we walked around block and everything was convenient. Minutes to Spanish Steps and dined below Negresco Bocca de Leone cafe. Had the pasta soo good, hifhly recommend the spaghetti bith pesto and regular and ravioli.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, would come again.
Stayed 3 nights in Mar 2024

10/10 Excellent

marta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property was perfection
Stayed 7 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is only present mid morning it seems when rooms are cleaned and I could not reach anyone when I needed help at night
Stayed 5 nights in Mar 2024

8/10 Good

Gil

Liked: Cleanliness, amenities, property conditions & facilities
There was no staff to ask question at any giving time. No options for breakfast was offered either.
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Una Tuong Kim Nguyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite and staffs were wonderful, the check in was a bit tricky due to lack of instructions. A bit difficult to catch a taxi but everything was walkable. Lovely place, highly recommended everyone to stay, it was spacious and clean. We arrived earlier than the normal check in time but they accommodated us regardless. Wonderful location. Will come back in the future!

8/10 Good

mj

Liked: Cleanliness, staff & service
WIFI SUCKS
Stayed 4 nights in Feb 2024

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice stay, great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Gretel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The hotel is convenient located. Walking distance everywhere. I highly recommended.
Stayed 3 nights in Feb 2024

4/10 Poor

Marc

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I wanted to like this place.
I wanted to like this place, but I cannot excuse this: I was woken up on my second morning by a hotel staff member opening my door and coming into my room around 09:40. She demanded my passport and €28 in city tax. I had planned to sleep in. Zero respect for my privacy and no consideration for whether I was resting. I later checked my phone and saw that the hotel had texted me at 0830 to ask for a picture of my passport; I could have provided this digitally later in the day and didn't have to be woken up. I had two more nights with them so there were many more opportunities to collect the tax from me. The hotel did not provide me with 'do not disturb' signs. It also seems that the default stance of the staff is that they will enter your room and clean it by default, so make sure you safeguard your belongings. Pros: -Location is great -Building has an elevator (though it's tiny) -Rooms are tastefully decorated and decent-sized (for Rome). -They accommodated my very late check-in Cons: -The rooms are a hit dated -Rust on the tower drying racks -The handle that toggles between the showerheads broke on the first day. I reported this immediately but no action was taken
Stayed 3 nights in Jan 2024
Response from Luca Andrea on 22 Jan 2024
Dear guest, we are sorry about what happened, unfortunately a member of our staff got the room number wrong and was looking for a guest who had to leave that day by 10:00 and had asked us to join him in his room.

10/10 Excellent

Daniela

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very close to Metro Station and walking distance from lot of tourist spots. Very clean room, easy check in check out.
Stayed 3 nights in Jan 2024

10/10 Excellent

Guadalupe, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright clean and great location

4/10 Poor

Emily

Disliked: Staff & service, amenities
Stayed 6 nights in Nov 2022

10/10 Excellent

Sandra, Dunwoody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the cleanliness! However, to get to it you must use a tiny and I mean tiny elevator. They are on the fourth floor. It is “normal” for this type of beautiful boutique hotel in Rome.

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property a lot. Our suite was exactly as the pictures show. We had three different keys to get into our room so we felt safe. The cleaning lady that we met throughout was very nice. The property is located in the shopping district & there are plenty of restaurants nearby. The place downstairs was our go to for breakfast. Very good!! The TV didn't work so well, we never got a picture. Oh well, we just watched TV on my Ipad. There were times where it was really loud outside, alarms & such going off...not the hotels fault, but if you are a light sleeper it will wake you up. We heard opera being sung down the street from us & a person playing violin another evening. VERY COOL!! The staff was accommodating with letting us keep our luggage there while our room was being set up; we arrived before our reservation time. The elevator is TINY! And if the person before you doesn't close the doors you have to go hunt it down or take the stairs. You will definitely want to use it to take your luggage up & down because it's on the 4th floor. We really enjoyed this place for our first trip to Italy. And they have the best smelling lobby ever!! And a big bowl of candy!!
Stayed 5 nights in Oct 2022

10/10 Excellent

Johanna

Stayed 4 nights in Sep 2022

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Luca was very helpful and loved the rooms! Very artsy, modern and comfortable. I would definitely stay here again! :)
Stayed 2 nights in Jun 2022

10/10 Excellent

Katherine-Klare, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this guesthouse was perfect. Large firm bed, ideal location (Spanish steps, shopping, Trevor fountain, metro), friendly staff, incredible water pressure and no issues with warm water. The only negative for us is that there were no blackout curtains in room 404. The sun woke us up everyday at 6am and it was really hard to get back to sleep. Also, the balcony is only big enough to walk onto no room for seating. Other than that loved our stay and would recommend.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sharon

Stayed 2 nights in Jun 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property just around the corner from the Spanish Steps on a relatively quiet street with plenty of shopping and dining options.
Stayed 4 nights in Jun 2022

10/10 Excellent

Julie, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, warm and welcoming staff.
Stayed 1 night in May 2022

6/10 Okay

Lucyna

Liked: Cleanliness, room comfort
Location is the key
Overall the room is not "luxury", although this may be the owner's aim. This is not luxury. I mainly refer to decor and furniture. Room is small, but we only slept there, so this was not an obstacle. The room was clean, the same as the bathroom. Towels should be changed every 2 day, however, on the 3rd day we had to ask, as we still had the same towels. What was best - was the location! We walked everywhere. Domus Spagna is located in the middle of all historical places. We walked to Fontana di Trevi, Vatican, and Colloseum. Restaurants and shops are meters away. We are glad we stayed in Domus Spagna because of the amazing location.
Stayed 4 nights in Jun 2022

10/10 Excellent

Hunter

Stayed 2 nights in May 2022

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at a quaint boutique hotel.
Stayed 2 nights in May 2022

10/10 Excellent

Martin

Stayed 1 night in May 2022

10/10 Excellent

Thi Thu Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Mary Ann

Stayed 2 nights in Apr 2022

10/10 Excellent

Nijole

Travelled with partner
Liked: Staff & service, property conditions & facilities
😊
Stayed 7 nights in Apr 2022

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, beautiful, clean and very comfortable. Host was great and explained everything I needed to know. When back in Rome next year, this is the place I will be booking.
Stayed 1 night in Mar 2022

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Domus Spagus Prestige Suite was absolutely perfect! Roberto happily arranged private transportation to and from the airport. All of our expectations were exceeded. The property offered a romantic atmosphere. Our suite included two walk out balconies overlooking the cobbled streets and city views. I enjoyed complimentary nespresso coffee on the balcony as relaxing music played below. The historical sites and luxury shopping boutiques are in walking distance. The property is safe and secure if you choose to travel alone. It is very clean and decorated impeccably. I would definitely recommend Domus Spagus Prestige Suite to a friend.
Stayed 5 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022