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Reviews of Frattina 57

Frattina 57
Via Frattina, 57, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 301 reviews" "
Rating 8 - Good. 126 out of 301 reviews" "
Rating 6 - Okay. 37 out of 301 reviews" "
Rating 4 - Poor. 20 out of 301 reviews" "
Rating 2 - Terrible. 16 out of 301 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liana, wauconda

Liked: Cleanliness, property conditions & facilities
best cust service
Stayed 2 nights in Oct 2023
Response from Vale on 9 Oct 2023
Thank you Liana! I appreciate it

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than adequate in size. It was quiet. The bed was comfortable. The tub and shower were good, though it was a little tricky for us older folks to get in and out of the tub. The owners were helpful and cordial. We sometimes wished we had a front-desk person for sightseeing advice, but we managed our stay in Rome quite nicely without. All in all, a very nice place to stay.
Stayed 7 nights in May 2022
Response from Frattina 57 on 1 Jul 2022
Thank you for your feedback . It’s been a pleasure for us .

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location and value for money
Good location and value for money, but a little frayed in parts - although clean - and it can be noisy. Responsive service.
Stayed 4 nights in Dec 2021
Response from Frattina 57 on 5 Jan 2022
thank you for your opinion which rewards our daily work. a greeting Frattina 57

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice but the owner was constantly calling to check at what time we will be at the property. It’s a little inconvinient when you don’t really have plans and plan to be out of the hotel. It’s an apartment that qas changed to be a hotel. Overall good.
Stayed 1 night in Oct 2021

8/10 Good

JoW, Hereford, UK

Travelled with partner
Liked: Cleanliness, staff & service
If you’re the kind of people (like us) who can stay comfortably in an Airbnb style apartment then this is for you. Reception only opens at 13:30 but we did manage to leave our luggage there before thankfully. The room was spacious with a very large bathroom. As we were at the back of the hotel we could leave the doors pen onto the balcony and have little noise which was great! When we did need assistance (bath plug didn’t fit) they readily helped out. Location is amazing as well for the price we paid, compared to other similar apartment style accommodation. We did have a few annoyances about our room: We had a shower inside a roll top bath but if the curtains weren’t fully closed then water went all over the floor (can be simply solved with a couple of clips). TV has no English speaking channels on it (yes I searched through over 200 channels one by one). Some sockets and switches don’t work (just put a sign on them saying they don’t work). The heating was on all night and no turning of the knobs would fix it. The lift is cramped so we only used it when going up to the 4th floor (nothing that can be done about it but thought potential customers would like to know). I would definitely stay back here again as we liked the set up but I wouldn’t bother booking if you’re too used to a hotel service.
Stayed 3 nights in Feb 2020
Response from Frattina 57 on 21 Feb 2020
Dear guest thank you for your very important judgment for us and for the work we do every day. We will also take into account suggestions to improve more and more. Best regards

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from Frattina 57 on 18 Feb 2020
Grazie per il giudizio espresso siamo contenti che sia stato bene a Frattina 57. L’aspettiamo nuovamente. Cordiali saluti

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice it was at the center of everything
Stayed 2 nights in May 2018
Response from Frattina 57 on 16 Feb 2020
Thanks for your comment we are happy that you liked everything. We look forward to seeing you again in Frattina57 Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay because the staff was super nice and professional. It was the best location in Rome !!!! The shower was huge and the bed was comfy !!! I would recommend to my friends and family
Stayed 4 nights in Oct 2019
Response from Frattina 57 on 7 Nov 2019
Dear guest, we are really happy with your review, which awards us with the work we do every day to make your stay in Rome excellent. We will be happy to have you back in Frattina 57 Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet and clean. Big comfy bed. Check I was easy and they helped schedule my ride to and from the airport.
Stayed 2 nights in Oct 2019
Response from Frattina 57 on 25 Oct 2019
Thank you for your wonderful review, it makes us happy when our customers are well pays all our work to make the whole stay in Rome excellent. We look forward to seeing you again

10/10 Excellent

hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at frattina 57
Awesome location, nice rooms and sanjeev your staff was very helpful, very kind, made our stay even better!
Stayed 3 nights in Sep 2019
Response from Frattina 57 on 11 Oct 2019
Dear guest thanks for the wonderful review that rewards the work we do every day. We look forward to seeing you again on your next trip. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly The general care that was given perfect
Stayed 3 nights in Sep 2019
Response from Frattina 57 on 2 Oct 2019
Thank you for your wonderful review your judgment rewards the work we do every day to make everything excellent for our guests. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room .... excellent service . Sanji is an asset to Frattina 57 !! Very central location ! Loved my stay
Stayed 1 night in Sep 2019
Response from Frattina 57 on 27 Sept 2019
Dear guest, we thank you for the wonderful review. We try to do our best to make our guests' stay excellent. We look forward to seeing you again on your next trip. Best regards

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities
Best room we stayed in Italy
Great location and nice size room, accompanied with a Jacuzzi. Though the beds in Italy, I must say are a shocker. Very uncomfortable beds.
Stayed 2 nights in Aug 2019
Response from Frattina 57 on 22 Sept 2019
"Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again in a future journey .." best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Frattina 57 on 21 Jul 2019
Dear guest, thank you for the very important opinion expressed for us. We look forward to seeing you again. best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, great room! I would highly recommend!
Stayed 3 nights in Jul 2019
Response from Frattina 57 on 21 Jul 2019
Dear Gentile client Thanks for booking our hotel for your vacation.we are always tried to take care of our guest and we also tried our best to make our client happy and satisfied .we are waiting for you next time . Best regards Frattina 57

4/10 Poor

Izhar

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid, stay somewhere else
I had a late check-in, was charged €30 for arriving late, that should not happen at any hotel, I was told the need to bring someone to open the room and man the reception, utterly ridiculous. The hotel contacted me earlier that morning and was notified of my arrival time, it was a very hot day in Rome, considering that fact someone should have turned the air conditioning on prior to my arrival. The room was unbearably hot and it took two out of the three days of my stay to actually cool the room is the air conditioning unit in it was way too small and not sufficiently powerful to cool the room. It may sound strange but seriously the hotel should Consider upgrading the Aircon unit as it’s definitely not sufficient for summer weather in Rome. The suite itself is rather old and in shabby condition. There are certainly far better option for the price around Rome in the area itself.
Stayed 3 nights in Jun 2019
Response from Frattina 57 on 14 Jul 2019
Dear Guest First of all thanks for choosing Frattina 57. However we think your review is really hard but especially not real!!infact late check in payment is a condition of our structure because our reception is opened from the early morning till 7.30 pm..so if you arrive at 11 pm we give this service of late check-in to support you with our staff about your luggage about your suite accomodation and everything you could need. Moreover our air conditioner was perfect and it was very bad you’ve used this excuse to try to change our structure with another one!!we think doing always the best for our guests!!our suite moreover is one of the top suite we have with sauna too and spa and everything you need there you can got it!!so your review is only a bad way to discredit us!!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nicely decorated, lots of space considering Rome standards. Extremely friendly and helpful staff.
Stayed 4 nights in Jun 2019
Response from Frattina 57 on 30 Nov 2019
THANKS TOU SO MUCH FOR YOUR NICE AND LOVELY COMMENTS ACTULLY WE TRIED OUR BEST TO MAKE EVERYONE HAPPY .WE HOPE IN A FUTURE YOU CAN COME BACK TO US THAKS .BEST REGARDS

8/10 Good

LeHa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is right in center of Rome. Easy to walk every where...
Stayed 3 nights in Jun 2019
Response from Frattina 57 on 18 Jun 2019
Dear guest, we thank you for the opinion expressed which is always important to us. Thanks and look forward to seeing you again. Best regards Frattina 57

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Frattina 57 on 17 May 2019
Dear customer, thanks to the positive opinion expressed. For us it is very important. cordially Frattina 57

10/10 Excellent

Lizzie, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location where most landmarks were just a walk away.
Stayed 4 nights in Oct 2018
Response from Ludovico,The Receptionist on 7 Nov 2018
Dear madame, Thank you so much for your wonderful review,we really appreciate you liked your stay with us and really hope to see you another time Best regards

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Easy and friendly check in. Very quiet location in a great location. Literally a 25 minute walk to all the major sites. Located 3 minute walk from Spanish steps.
Stayed 3 nights in Oct 2018
Response from Ludovico,The receptionist on 25 Oct 2018
Dear sir, Thank you so much for your awesome review,we really appreciate you liked your stay with us in the eternal city We really hope to see you another time Best regards

6/10 Okay

Steve, Toronto

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location and that’s about it.. plumbing was sub par shower was awkward.. owners really need to invest and make the rooms, really functional . Again great location and that’s it.
Stayed 4 nights in Sep 2018
Response from Frattina 57 on 27 Sept 2018
Thank you, we will pay attention to all your advice!

6/10 Okay

Daniela, Vancouver Canada, BC

Disliked: Cleanliness, property conditions & facilities
Our first room we were in was terrible. Air conditioning broken (recently they said) but a portable one was put in the window permanently so its been quite some time it isn't working. You need air so we got our room switched. deceiving with the pictures. ITs not super clean or updated they have taken spotted images of each room and pieced it together. Location is awesome. Not terrible overall but not what they say.
Stayed 2 nights in Jul 2018
Response from Frattina 57 on 27 Sept 2018
We will pay attantion to every your complaint! Thank you for the answer!

10/10 Excellent

Akil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place but not for one night. Location was amazing! I had to drag my bags. This is an apartment not a hotel. AC did not cool the room enough.
Stayed 1 night in Aug 2018
Response from Frattina 57 on 16 Aug 2018
Thank you for your review. We'll try to fix every problem that you mentioned about. Best Regards, Frattina57

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Frattina 57 on 9 Aug 2018
Grazie!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Door issues
Getting into and out of the hotel/our room was fairly stressful! The keys were hard to turn and even when you thought you’d turned it, the door still wouldn’t open. Other than that it was an interesting and nice place to stay!!
Stayed 1 night in Aug 2018
Response from Frattina 57 on 8 Aug 2018
Dear Mst. or Ms. we are very grateful for your truthful point of view. We will look up about this problem and we will try to fix it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

4/10 Poor

Radostina, Manchester

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but disappointing experience
This property cannot be classified as hotel nor B&B but more like rooms let. No real reception area. Breakfast is served in a different hotel and is only a coffee, juice and croissant, not worth paying the price for not having any choice. We have been given a room right outside the 'reception' table. The room was not a real room but a division of space with a plaster board wall between the 'reception' area and the so called 'deluxe' room. The bath was blocked and the water was barely running through. The overall cleanness pretty terrible: dusty, smell in the room from the drains was very strong making your clothes smell bad, all electric plugs broken. Very noisy room due to the plaster board division, could here the staff member at any time. Very disappointed as this was my husband's birthday present and out 5th wedding anniversary and spent lots of money for such a poor value.
Stayed 4 nights in Mar 2018

4/10 Poor

Samuel, telaviv, il

Liked: Cleanliness
Disliked: Property conditions & facilities
Just a room in an old building
Me and my wife where disappointed because we tough we booked an hotel and what we found was an apartment divided in three rooms in the fourth floor of an old build and not an Hotel. The elevator was so tiny that me or my suitcase would fit in, the space called reception was completely dark and quite smelly. the person that received us was nice and helpful but after checking in was the last time we saw anybody from the staff. the view from the room was to other people apartments, we had to shut the curtains all the time so people won't peek to us. On the second day of our stay we tried to contact the staff to ask for shampoo but at no avail' nobody answered our calls or email or SMS... The safe featured in the advertising is not a safe but a drawer with a key... the problem is that this is not realy an hotel and doesn't provide the services of an hotel.
Stayed 5 nights in Mar 2018

2/10 Terrible

Sally, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great Location, Friendly staff. Disappointing stay
Upon arrival, we were kindly welcomed into the reception (which isn't actually where any rooms are - the reception is apart from all of the rooms), we were then asked to pay a further 50€ for city tax and was told details such as where to go for breakfast. The complimentary breakfast is at a local cafe, where you have a choice of ONE pastry and either ONE hot drink, or ONE cold drink. We were then kindly taken to the apartment room, which was further down the street and turning a few corners. The walls in the room are incredibly thin, we heard literally EVERYTHING - even our neighbours conversations were heard, coughs were heard, people walking above were heard. As for the cleanliness, it was terribly disappointing, The sheets doesn't seem like it has ever been changed as there were yellow and brown stains all over. We hoped that the person who supposedly cleaned would return and change them as they were VERY visible but he didn't. instead as a reviewer, I decided to document it. The toilet absolutely stinks of mould and god knows what.. Bizarrely, they have a little figure to hold the toilet rolls, placed on the floor. I mean who wants toilet roll that touches the ground? Overall, it shouldn't be rated 4*, they have no facilities to accommodate that rating. it's WAY TOO expensive for what it is. PLUS it's not really a hotel, it's more of an apartment room apart from the reception. shuttle bus service? there's no such service. you can only get it FROM the airport.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stay!
I was sceptical after booking because of some bad reviews on google. But I have to say this was a great stay, in a perfect location. The receptionist was kind, the room was stylish and comfortable and the view from the window was great. I slept like a baby. If you’re expecting to stay in a 5-star hotel with all the bells and whistles then don’t stay here. The room is inside an apartment block, that has been transformed into a hotel.
Stayed 1 night in Jan 2018

4/10 Poor

Panks, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sauna, noise from outside
We booked the room because it said on the description that it had sauna. When we arrived the receptionist said that it is not working. When we ask for the refund due to the price difference vs a simple room (100£), they refused and said that they provided hydromassage facilities which was a lie. Expedia refunded 50£ at the end. Terrible noise from outside from the a/c. Not easy to sleep. Window in the bathroom is exposed to windows from othe properties. So they can see you naked. Only good point was the location. Dont recommend
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The manager was very helpful, but it was unusual not to have a real reception. The italian breakfast was serverd in a nearby cafe with very nice staff and no other tourists whatsoever — that was really nice. Rooms are slightly run down, but very clean. Overall it feels more like an AirBnB (plus daily cleaning) than a hotel.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Poor customer service - good location.
The hotel/b&b itself is very quirky which we liked and location was good. We stayed for 2 evenings, on the 2nd evening we ran the bath/jacuzzi (to soothe our aching feet from all the sightseeing!) - it leaked from underneath the bath all over the floor of the room. It was not a small leak it was half of the water which was in the bath (note:this took 40mins to fill up due to the water pressure!). Obviously we quickly tried to mop up the water as much as we could with the towels we had in the room, we called the number we had been given to contact the receptionists to no avail and then emailed asking for them to call us ASAP. We never received a call, however once we had cleaned up as best as possible we left the room and the receptionist was there. We explained what had happened and he was very abrupt in his response/customer service and were told ‘to sort it in the morning/ there was no other rooms to swap/ and he didn’t know where anymore towels were. In the morning, we explained again to the other receptionist whom said the pipes had come loose. When we arrived back in the UK we emailed asking for a refund for the 1 night, the hotel did not respond I contacted hotels.com whom called the hotel and said we would not be given a refund. We were very disappointed with this however hotels.com were excellent and gave great customer service. Like I mentioned, the hotel is great location but if something goes wrong their customer service is not great and no compensation.
Stayed 2 nights in Oct 2017

4/10 Poor

lchecko, Liverpool

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent location, poor hotel
Great location but unfortunately far too expensive for what it was. Broken TV which was removed before we checked in , mini bar had mould and a bottle of water! Breakfast was a voucher to be used in a cafe down the road and you can only get a croissant, a juice and a coffee. Furniture was hanging off the wall and in terrible condition. Bathroom smelt musty, no telephone, or iron and ironing board. Airport shuttle mentioned in description was not available at all but told we could call a cab for €60. Struggled to sleep due to noise coming from a portable air con unit (main air con didn't work) and hearing every bit of noise in main reception. Really disappointing for almost €240 a night! Would not recommend. Holiday makers beware.....
Stayed 3 nights in Sep 2017

4/10 Poor

Amber, Demver, CO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do you like mosquito bites & no toilet privacy??
If so, then boy do I have the "hotel" for you! Only it's not a hotel, it's basically a B&B, except here you have to walk 3 blocks from the bed to get your breakfast. The room we stayed in was the Borgognona Suite, which is actually a 1st floor apartment 2 blocks from Frattina 57, nothing luxurious or penthouse about it as described, and the sauna was broken. They gave us 80€ off the price for this & said we could use the minibar for free. That sounded like a fair trade... except that the minibar was not fully restocked each day. There were 6 drinks in it at checkin. 5 the next day. 4 the next... The broken sauna is also a shower where you stand on wooden slats & water drains under. I suspect the mosquitos that ate us alive as we slept come from the standing water under those slats maybe. Oh, and the toilet is in the shower, because who doesn't love using wet-from-the-shower TP? Oh, and the door to this shower/toilet combo is glass. So if you want to lie on the bed & stare directly at your lover on the toilet, we gotcha covered. I unplugged the lamp by the bed so I could plug in my charger, & the whole outlet came out of the wall. Um fire hazard? I woke up on day 2 to find workmen right outside our bedroom window. Um creepy? Housekeeping left one of their rags in our bathroom 2 days in a row. Um gross? The pillows are crazy flat & unsupportive. Um uncomfortable? Great location, nice people, but book somewhere else! This room is NOT worth what I paid, even 80€ off.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms at this hotel are more like an AirBnB experience, with apartment-like rooms located in different buildings within a few blocks of each other. Reception of the main building is on the 4th floor, so there's a bit of a hassle wheeling your luggage up and then back down to your actual room. Great location and nice rooms (once I learned it was not a traditional hotel).
Stayed 1 night in Sep 2017

2/10 Terrible

Anne

Disliked: Staff & service, room comfort
Having arrived at Frattina 57 we were actually staying approx 3 blocks away which we had to get to by dragging our luggage through streets of Rome, when we got to the accommodation the keys would work so further delays in getting accommodation really disappointing when stay was so short. Accommodation was really substandard with both shower and sink in hallway to bedroom section - no wardrobes or anywhere to hang clothing wold overall describe this place as substandard
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER STAY HERE. JUST GUESTHOUSE NOT A HOTEL.
They are pure fraud to promote their apartment as a 4 star hotel but once you reach there you will find an apartment door on the street which is closed after 6pm. If you can find anybody they will take you to other apartments which is way worse than the photos you see here. Had to call the police twice to get my money back but they are lying to police in Italian, lying to Expedia and can do anything not to pay you back.
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a terrible guesthouse not a hotel.
Just a regular apartment. Do not believe the photos. Very rude and liar stuff.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This is not a hotel
Location is excellent, 5 blocs from Pizza Spagna, 10 from Piazza Navona, tons of restaurants and shops around. But this is not a hotel, this are apartments that were turn into rooms with bathrooms. Our bathroom was not very clean, lots of mold under the water and in the tiles of the shower.
Stayed 3 nights in Jul 2017

6/10 Okay

TSKinSV, California

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location but different type of experience
Location was wonderful, right in the heart of the Rome shopping areas with cobble stone walk streets. Spanish Steps just a couple blocks away where there was a metro station making easy assess to quick travel. There was a mix of very high end shopping with shopping of a more reasonable prices. Several restaurants close by of traditional Roman menu, a few non traditional, and even one with a healthy menu. Lots of takeout restaurants for pizza, gelato, etc. Hotel itself there has been a lot written about it. I would strongly suggest you have a local cell phone as if there are issues, there is no front desk and you have to call. We had a problem with our lock. Fortunately someone helped us walking by and the hotel fixed the problem next day. The room itself, while big, did not take advantage of the space. The décor of the room appeared dated and several items like lamps were not working or worked but were worn. Pics used are older when room was probably last remodeled. Could use a refresh and the hotel should stay on top of keeping everything in working order. I have stayed in a lot of hotels and while rated 4 starts this is more like 2.5 stars for the room itself. The one odd thing in our room we had was the toilet was in the shower stall. That made my girl friend very uncomfortable as there was see through glass into the main room.
Stayed 9 nights in Jul 2017

8/10 Good

Trev, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to tourist areas
Overall a good experience. Check-in was smooth. The rooms are on the 4th floor. The elevator is old and very small/cramped, we mostly used the stairs (my wife was afraid to get in the elevator). The rooms are nice, the sound transmission may be an issue for some. The lobby was directly outside our room and we could hear the phone ringing, receptionist talking on it when calls came in. The location is excellent. Easily within walking distance to most tourist area/destinations. Very closet to Spanish steps and Trevi fountain. The breakfast that comes included is very light, a coffee, orange juice and a croissant... thats it, and it is served at a bar down the street. Via Frattina is in a high fashion retail area. Lots of shopping available. The restaurants in this area are very overpriced and the food isn't great. Avoid any restaurant which has pictures of the food! We did manage to find some good smaller Trattoria's and Bistro style restaurants within a 10min walk.
Stayed 3 nights in Jul 2017

8/10 Good

Thien, toronto

Liked: Cleanliness, staff & service, room comfort
Close to everything
The hotel was ok. Pretty much close to everything which makes up for it being a few blocks away from frattina 57.
Stayed 4 nights in Jul 2017

6/10 Okay

Kathy, Warrington UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a hotel, not a suite.
We got to sample two of the ‘luxury suites’ located in Via Frattina as when we arrived there was a plumbing problem in the room I’d booked. ‘Luxury’ is a relative term. Judging by British standards I would describe the standard of accommodation as several rungs below ‘luxury’ but quite pleasant and clean. We stayed first in the 1960s suite which had a much smaller bedroom than the 1970s suite I’d booked. The quirkiness of this suite is that there is a clear view of the bathroom with its retro bath from the bedroom, and there’s no dividing door between them. The toilet is in a separate room off the bathroom, so if someone is in the shower/bath and you want to use the loo you have to walk right past them. The next day we were moved into the 1970s suite which we found much more appealing. This suite has a jacuzzi, though we never succeeded in filling it up and getting it working. One of the sliding glass panels separating the shower/jacuzzi from the passageway by the door was made of clear glass, so you could be standing naked in the shower and if your room-mate were to open the suite door, anyone in the communal reception area would get a bit of a peep-show. Don’t expect a grand entrance. The door is no different from any other residential premises in the street. Ring on the appropriate doorbell to gain initial entry. The lift is very small and old-fashioned – just about fits two people.
Ring the doorbell for access
Don't expect a grand entrance
The lift is old-fashioned and small
Stayed 6 nights in Jul 2017

2/10 Terrible

Joe , USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!
Not a suite hotel but an appartment building with no lobby. Only on staff who is there less than half the time and unable to reach when needed. Air conditioner didn't work. Hooked up a secondary unit but it blew hot air out of the back. Toilet wouldnt quit running. Headboard fell of the bed. Roaches on the floor. And finally...a front door that a handle came off of and left me stuck! Of course there was no staff to help. I am not making this up!!!
Roach
Air conditioner
Second broken air conditioner
Broken bed
Stayed 3 nights in Jul 2017

8/10 Good

Jordan

Liked: Cleanliness, staff & service, room comfort
Rome apartment
Very nice apartment in a great area of Rome!

10/10 Excellent

Art, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and stylish space
I arrived late in the evening (around 10PM) but was met by the night staffer, who led me to my room a few blocks away. The rooms themselves are clean, attractive, and quiet, with a distinctly Italian style. And they're perfectly located, tucked in a side street just a block or two from the Spanish Steps and within a short walk of all the central attractions. I needed to extend my stay by an evening, and while they didn't have rooms available there, they immediately connected me with another hotel equally beautiful and well located. Great staff, great space, great experience.

8/10 Good

Anna Chiara

Liked: Cleanliness, property conditions & facilities