Hi, we traveled to room for a quick friend vacation. First thing is that they tried to charge my card prior to my arrival, even though I had pay at hotel. Nowhere on their information does it say it is mandatory to wear a swimming cap. This is very inconvenient for black people, as we have braids and the caps are tiny. In the receptions response, we were Told to go buy one that fits our hair. Their were only 2 good reception staff, Ilaria and the blonde gentleman who worked late at night and made sure we were escorted to our room as we were followed by 2 men. This hotel is a 3 star motel and they don’t even have an iron. These things should Be mentioned in the post, as I wouldn’t
Of booked due to swimming pool rules. Major culture shock. The floor in rooms were dirty and not mopped