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Reviews of Hotel Espana

2 out of 5
Hotel Espana
Via Luigi Luzzatti 21, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 44 reviews" "
Rating 8 - Good. 26 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Andrea, Guest Relations Manager on 2 Dec 2019
Dear guest, many thanks for your rating! All the best, Andrea, Guest Relations Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was situated in the perfect location for sightseeing famous historic landmarks. Hotel staff was very pleasant and helpful. Room was clean and very spacious. Only fault was that it didn't have a lift and we were on the 2nd floor with a lot of luggage.
Stayed 1 night in Sep 2019
Response from Andrea, Guest Relations Manager on 2 Dec 2019
Dear guest, it is a pleasure for us to read that you enjoyed your stay with us. Unfortunately, a lift/elevator cannot be installed in our building, we are sorry for the inconvenience. I hope you will be able to visit us again in the future and we will do our best to give you a room on the ground floor. I send you my best regards, Andrea, Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, cleanliness, and stall together made a good stay for us.
Stayed 3 nights in Jul 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay :)
The place was clean and the reception was very helpful. Breakfast was great. Metro is a short walk away. My team of 11 had a very pleasant stay.
Stayed 2 nights in Jun 2019
Response from Andrea on 30 Jul 2019
Dear Ken, first of all thank you for leaving your feedback, which is fundamental to us to improve our service. We are glad to read all the nice words you used to describe our staff, since we always strive to provide out guests with the best service possible and it is a great pleasure to know that that was the case for you and your stay. Hope to see you again soon. Best regards, Andrea, Guest Relations Manager

10/10 Excellent

Bagher, Iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The lication was good 15 min walk to termini 7 min walk to bus station the break fast was good enoght the wifi was grate air conditioner was ok silent neighborhood the room was smaler than what you see in the picture but made us no problem the receptionist were always present .
Stayed 3 nights in Aug 2017

6/10 Okay

lee, s

Liked: Cleanliness
Okay hotel for price
Close to train, tram and buses. There is also a supermarket and restaurants near by. The room or hotel does not have a microwave. You will need a converter for your electronics. You can also purchase it nearby for about 5 Euros.
Stayed 6 nights in Jul 2017

8/10 Good

Antonios

Liked: Cleanliness, staff & service
wknd break in Roma
Hotel is located on a quiet street, 20 min very fast walk from Termini, very central. Room is tiny, but with big windows and light it feels allright, bed is small but comfortable. Breakfast typical Italian with sweet pastries.

8/10 Good

Saeedkhan

Liked: Cleanliness, staff & service, room comfort
Great Hotel
I liked everything about the hotel. Location, staff cleanliness etc. the only problem I had was their was not Internet service in the hotel. I hope they will start that soon.

8/10 Good

Dave, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great location near Termini (main train/bus station) on a quiet street. Rome's oldest Gelato shop nearby and about 10-15min walk to Colosseum. Rooms small but clean and thought pricing was good value for money given it was summer season.

8/10 Good

june

Liked: Cleanliness
We found this hotel to be clean
We found this hotel to be clean and comfortable. It was very near the Metro, but we found that we could walk to most destinations. there is a supermarket at the end of the road which had everthing you might need. We would stay again.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Good sized room, very small shower,
Good sized room, very small shower, great breakfast. 10min walk to train station.

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service
April of 2009 Hotel it is located
April of 2009 Hotel it is located in very convenient place. Five minutes on foot from the underground or half an hour to Termini. Nearby food shop. A place silent. A breakfast very tasty. I recommend.

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ottima soluzione per una notte/due senza allontanarsi troppo da termini. Ben collegato a 5 minuti dalla fermata Manzoni della Metro A. La struttura è poco esigente, essendo una vecchia costruzione romana le mura non sono troppo spesse e può capitare di sentire rumori dai "vicini". Ho trovato molto scomodo il materasso e praticamente assente la TV (il monitor in dotazione era così piccolo da impedirne la visione) Il personale è molto gentile e la possibilità di effettuare il check-in anche nella mattina è stato molto comodo. La nostra camera non era pronta ed hanno provveduto subito ad assegnarcene un altra già disponibile.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Barbara, Potsdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein hübsches Zimmer mit einer grandiosen Terrasse, Personal sehr freundlich
Stayed 5 nights in Nov 2019
Response from Andrea, Guest Relations Manager on 4 Dec 2019
Liebe Barbara, vielen Dank, dass Sie sich die Zeit genommen haben, um Ihnen eine Bewertung Ihres Aufenthaltes zu geben. Es ist uns eine Freude zu lesen, dass Sie Ihren Aufenthalt genossen haben. Ich hoffe, Sie werden uns in Zukunft wieder besuchen können. Ich sende Ihnen meine besten Grüße, Andrea, Guest Relations Manager

8/10 Good

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich alle Mitarbeiter. Es war immer aufgeräumt und und aufgefüllt (Kaffee)
Stayed 5 nights in Sep 2019
Response from Andrea, Guest Relations Manager on 4 Dec 2019
Liebe Heidi, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Es ist uns eine Freude zu lesen, dass Sie zufrieden waren. Ich hoffe, Sie können uns in Zukunft wieder besuchen. Ich sende Ihnen meine besten Grüße, Andrea, Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Room comfort
Hotel pequeño pero acogedor
El hotel para ir a dormir esta bien, la pega es que hacen las habitaciones demasiado pronto. A las 6 de la mañana ya estan dando golpes las camareras de piso. Estuvimos en la planta baja, supongo que en las plantas superiores no se oira tanto. El desayuno esta muy bien, aun siendo en un salon pequeñito, tenia acceso a una terraza jardin muy cuca.
Stayed 3 nights in Jun 2019
Response from Andrea on 20 Jul 2019
Estimada Laura, muchas gracias por su evaluación de su reciente estadia en nuestro hotel. Sus comentarios son extremadamente valiosos para nosotros, ya que nos esforzamos por mejorar con cada visita. Pedimos disculpas si sus expectativas no fueron cumplidas y esperamos tener nuevamente la oportunidad de tenerlo en nuestro hotel y demostrale como hemos mejorado gracias a su comentario. Aprovechamos la oportunidad para desearle un grandioso dia! Saludos cordiales, Andrea

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really friendly staff, convenient location, easy access to city by metro and tram
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

FILIPPOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Por sus amplias habitaciones, psra familias con hijos.
Stayed 4 nights in Apr 2019
Response from Andrea on 24 May 2019
Querido huespede, te damos gracias de el excelente voto que has dejado sobre nuestra estrucura. Vuestras satisfaction es el motor de nuestro trabajo. Saludos cordiales, Andrea, Guest Relations Manager

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Ginger, Japan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
朝食のレパートリーは多くないが、ボリューミーなパンがいくつかあり満腹になった。フロントスタッフはフレンドリーに対応してくれた。全体的に満足できたが、１つあげるならば、トイレでの廃棄物が流れないことがあった。
Stayed 3 nights in Mar 2019
Response from Hotel Espana on 7 May 2019
Dear Ginger, thank you very much for your review! We hope to see you again in the near future, and do not hesitate to contact us. All the best, Andrea, Guest Relations Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentral und doch ruhig gelegen. Öffentliche Verkehrsmittel und Supermarkt waren in der Nähe. Das Frühstück war für uns vollkommen ausreichend und gut. Personal ist sehr hilfsbereit und nett. Wir konnten dort am Abreisetag problemlos unsere Koffer bis zur Abfahrt deponieren und noch etwas besichtigen. Das Zimmer war sehr sauber und die Handtücher / Bettwäsche wurden - wenn nötig - ohne Aufforderung gewechselt. Duschgel, Shampon, Seife und Fön waren im Badezimmer vorhanden.
Stayed 4 nights in Mar 2019
Response from Andrea on 13 Apr 2019
Dear Sir/Madam, thank you very much for your amazing feedback. It is our great pleasure to read that you had an exceptional stay at our hotel. We really appreciate your kind comments about our friendly staff, central location, and tasty breakfast. We are looking forward to welcoming you back again soon! Kind regards, Guest Relations Manager, Andrea

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualité - Prix Excellent dans Grande Ville
Hotel bien situé au CALME , Metro à cinq minutes , Chambres et SDBains pratiques et confortables petit - déjeuner complet offrant un agréable départ pour la journée
Stayed 4 nights in Mar 2019
Response from Andrea on 13 Apr 2019
Dear Gerard, first of all let us express our thankfulness for taking the time to share your recent experience with us. We are very pleased to read that you had an overall positive experience and fully appreciate an extensive review like yours. Hope to see you soon again with us. All the best, Andrea

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Ottima posizione a 300m dalla metro Colazione abbondante e gradevole Hotel piccolino e senza ascensare
Stayed 6 nights in Feb 2019
Response from Andrea on 1 May 2019
Grazie per la Sua recensione positiva, siamo molto lieti di aver reso piacevole il Suo soggiorno a Roma e ci auguriamo che lei possa tornare presto come nostra graditissima ospite all'Hotel Espana. Cordiali saluti, Andrea

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correct pour un court séjour . Personnel sympa sauf une dame ..qui n était pas très agréable et pas belle de surcroît . Ménage bien fait . Literie et isolation moyenne Bien pour un week-end .
Stayed 4 nights in Feb 2019
Response from Hotel Espana on 7 May 2019
Dear Guest, thank you for your review on Espana Hotel. We apologise for any inconvenience that you may have had and we will look into your comments as our personnel are usually praised for their efficiency and friendliness. We will be happy to welcome you back when you are next in Rome. Kind regards, Andrea, Guest Relations Manager

2/10 Terrible

Tarcisio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel carino in se per se ma le camere sono davvero piccole, il televisore è poggiato su una mensola il mobilio di legno marroncino che si usava negli anni 70. Bisognarebbe dare una svernata
Stayed 1 night in Nov 2018

8/10 Good

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Verifique as informações do bairro antes de ir
Fui bem recebida. O recepcionista tentou me entender em inglês, me explicou sobre a taxa de conservação que ainda tinha que pagar, sobre o café da manhã e me ajudou a subir as escadas com as malas até o quarto. O quarto era o que eu havia alugado, estava limpo e arrumado e tinha os produtos de cama e banho. O café da manhã não corresponde a um café da manhã colonial como no anúncio, e um café da manhã simples na parte de baixo do hotel, mas não muito bom. Na hora de sair foi meio confuso porque a pessoa que me atendeu só falava italiano e por mais que eu mostrasse que já tinha pagado tudo, ficou me segurando na recepção porque não entendia nada e nem uma outra língua. Teve que conversar 2x com alguém pelo telefone e me atrasou para o Aeroporto. Só fiquei hospedada lá por uma noite. Apesar de ser perto do metro (4,5 quarteirões), não achei uma área muito segura para se andar durante a noite. Não é perto na Piazza da Espana (mais de 2 km de distância) como disposto no anúncio e nem da Fontana di Trevi (mais de 3 km) e ainda mais longe do Coliseu. Para mim que precisava estar perto do Terminal porque estava indo embora, valeu a pena, mas para passear em Roma, não recomendo muito não, por causa do bairro, não do Hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Tutti positivo. Nota in positivo per la pulizia e per la signora della sala colazione! Nulla da eccepire
Stayed 1 night in Aug 2018

10/10 Excellent

daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
come da descrizione
esperienza positiva... qualche problema al check in poichè non trovavano la prenotazione ma poi tutto risolto.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
La prima camera era piena di scarafaggini anche sotto il cuscino del letto. Al cambio camera la seconda era ok. Dalle foto sembrava tutto migliore. Prezzo troppo alto per la bassa qualità. Colazione più che scarsa. Personale non professionale.
Stayed 1 night in May 2018

8/10 Good

vania gonzales

Liked: Cleanliness, staff & service
NA PRIMEIRA NOITE, QUE FOI UM PERNOITE DE 28 PARA 29/9 CONSEGUI UM QUARTO BOM COM CAMA DE CASAL. MAS NOS SEGUINTES PERNOITES QUE FOI DE 02 A 04/10, ME DERAM UM QUARTO DE SOLTEIRO MUITO PEQUENO. O QUE INCOMODA MUITO NESSE HTL É QUE OS SONS DE MOVIMENTOS, DESCARGAS E CHUVEIRO DO QUARTO AO LADO SÃO MUITO ALTOS. NESSE DE SOLTEIRO O BARULHO ERA PIOR. MAS NO GERAL É BOM. UM POUCO LONGE DA ESTAÇÃO TERMINI (LEVEI UNS 25 MINUTOS...COM MALA NÃO DÁ PRA ANDAR RÁPIDO...) MAS A LOCALIZAÇÃO É BOA. RUA TRANQUILA!! O CAFÉ DA MANHA É MT BOM COM BASTANTE OPÇÃO, APESAR DO CAFE COM LEITE SER DE MÁQUINA...QUE PRA MIM NÃO É GOSTOSO... OUTRA COISA BOA FOI QUE CONSEGUI ENTRAR NO QUARTO BEM ANTES DA HRA DE CHECK-IN, E TB PUDE DEIXAR MINHA BAGAGEM NO DEPÓSITO APÓS CHECK-OUT. AH! O WI-FI FUNCIONA MT BEM.
Stayed 2 nights in Oct 2017

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel consigliato
hotel in zona centrale e sicura, metro a pochi passi, personale gentile, stanza con tutto ciò che serve e wifi e acqua calda funzionanti, colazione ottima. ci tornerei!

8/10 Good

Giada

Liked: Room comfort
Economico e grazioso
Ottimo hotel, ci sono stata 3 giorni . Punto eccezionale, si arriva ovunque. Camere piccole ma molto graziose . Riscaldamenti ottimi . Colazione buona ! Per persone umili e semplici è un hotel perfetto. I perfetti ricconi altrove .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bom
Preço qualidade bom Bom pequeno almoço Higiene Staff simpático

8/10 Good

Kader B.

Liked: Cleanliness, staff & service
Bien situé
Cette Hôtel est très bien situé (proche du Colisé). Vous pouvez visiter un grand nombre de site antique à pieds. Le rapport qualité prix est très correcte.

4/10 Poor

Priscila, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities
Para ficar por uma noite e com mala leve
Fiquei 4 dias no hotel, estava com uma mala de aproximadamente 18 kgs e tive que subir até o segundo andar de escadas, ninguém me ajudou com as malas. As roupas de cama não foram trocadas nesses 4 dias, parece que também não limparam, só arrumaram as camas e trocaram as toalhas de banho. Café da manhã normal.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Gutes, günstiges, sauberes, zentrales Stadt-Hotel
Das Hotel liegt relativ zentral, das Kolloseum kann fußläufig erreicht werden. Es ist sauber, es gibt täglichen Zimmerservice, das Frühstück ist absolut ausreichend, inkl. Brötchen, Croissants. Mit 16€ p.P. war es zudem unschlagbar günstig. Gerne wieder!

10/10 Excellent

Alessandro, Treviso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno piacevole...
Ottima location... particolarmente gradita la camera posizionata nel sottotetto con accesso al terrazzo superiore... camera pulita ed accogliente. Buona l'accoglienza e la zona limitrofa, pur essendo nelle vicinanze dalla stazione, è risultata piuttosto tranquilla. Ottima la posizione, strategica per chi viaggia per lavoro essendo vicinissima alla stazione termini.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

8/10 Good

Anonymous

Liked: Cleanliness
The service is fine, but the waiter
The service is fine, but the waiter was not really friendly. The room is clear expecially the bathroom is very good. The location is very closed to the railway and metro. Overall, it is good.