Interior

Reviews of Walter Rooms

Walter Rooms
Via Carlo Alberto n.24, Rome, Lazio

Reviews

4.8
Rating 10 - Excellent. 5 out of 96 reviews" "
Rating 8 - Good. 23 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 9 out of 96 reviews" "
Rating 2 - Terrible. 43 out of 96 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.6/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY! WORST HOTEL EVER
This is the worst hotel I’ve ever stayed in my life. Full of cockroaches and the manager was extremely offensive and rude. He also said he would sue me for defamation when I asked for a refund after leaving the hotel. He also said that if I wanted a clean place, to book a more expensive accommodation.
Stayed 4 nights in Sep 2021
Response from walter on 11 Oct 2021
Nasty people!!!Same story ,demanded to cancel and not to pay They demanded once on arrival higher category hotel with front desk, while we are just hostel in small apartment with NO permanent fixed reception , so if no answer the ring buzzer our guests need to call our phone at the arrival,so since the start they demanded hotel reception and never willfull to cooperate with us .They smoke in the room , so when my staff told that it is verbidden, they keep smoking..Really amazing claiming a higher class hotel when we are only "bed and breakfast" in apartment and accommodation in a family,Despite the low price paid Also this person did not want to pay the supplement not included in the price on-line: municipal tax of 3.50 euros per person and night,.Despite the poor price paied,only 25 euros when 1 room costs us 40 euros per day for house rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc,so despite of all this we do our best effort to give nice conditions and all we advertize on-line- For this reason the guest have to remove this false reviews,otherwise i am forced to defend our job and i will sue in court them for defamation . Thank you

8/10 Good

visitor

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was very cost effective with a bed, access to the kitchen and locatied close to everything. he service was good and it ended out better than i expected and i was there for 14 days.
Stayed 13 nights in Feb 2020

8/10 Good

YU-HSUAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020
Response from w on 19 Feb 2020
thank you

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to look for an another accomodation, because this was terrible, dirty, old room, awful managment, bad neighbourhood. I am not recommending it to anyone.
Stayed 4 nights in Jan 2020
Response from walter on 2 Feb 2020
Bad clients!!!Same same reason , orrible revange because they want to cancel without any penalty fee,despite They paid 1 double room with private bathroom only 15 euros per night net for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, instead to be grateful for our offer

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from walter on 18 Jan 2020
thank you soo much

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
good afternoon. The room was horrive, I can attach photos if you please. Holes in the walls, film-free mirror and the wall full of mold. Polibam door full of mold and black. Torn sheets with holes. Blankets that are bad for allergy sufferers and have not been used for a long time in hotels. The breakfast and dinner table with everything on top almost no space to eat. Cockroaches on the table.
Stayed 4 nights in Nov 2019
Response from walter on 14 Dec 2019
Nasty people!!!Not true completely. They demanded once on arrival higher category hotel with front desk, while we are just hostel in small apartment with NO permanent fixed reception , so if no answer the ring buzzer our guests need to call our phone at the arrival,so since the start they demanded hotel reception and never willfull to cooperate with us .Really amazing claiming hales in the wall or full of mold.Despite the low price paid Also this person did not want to pay the supplement not included in the price on-line: municipal tax of 3.50 euros per person and night, and surcharge 5 euros for bed linen service only 1 time for a stay. Despite the poor price paied, when 1 room costs us 50 euros per day for house rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc,so despite of all this we do our best effort to give nice conditions and all we advertize on-line- For this reason the guest have to remove this false reviews,otherwise i am forced to defend our job and i will sue in court them for defamation . Thank you

2/10 Terrible

Yomna

Disliked: Cleanliness, property conditions & facilities, room comfort
It wasnt good at all .. very small room and the location wasnt good
Stayed 1 night in Sep 2019
Response from walter on 9 Oct 2019
False nasty reviews ! The house is simple no luxury but clean and cozy, they reserve last minute and we couldn't send them any info about our small rules,they expected category hotel with front desk, while we are just hostel in small apartment no recepcion , so our guests need to call our phone at the arrival ,thecheck-in timeis after 12.00 AM but they came here before 12.00 , they demanded hotel reception and never willfull to figure out to all us, they paid poor price, 1 private ensuite room less than 12 euros person per night minus 25% commission of expedia.com is only 9 euros for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, horrible and horrible, I really wonder in what world they live, or that kind of conscience they have and what heart they have. I also wonder what kind of face.

6/10 Okay

Joshua

Travelled with family
Disliked: Staff & service, room comfort
You get what you pay for
You get what you pay for. Which is a very basic room and service. “AC” is actually 2 fans on high speed... so quite hot in summer. Breakfast is okay, but not your typical continental breakfast. wouldn’t go there again.
Stayed 3 nights in Aug 2019
Response from walter on 29 Aug 2019
False review! The house is simple no luxury but clean and cozy, they reserve last minute and we couldn't send them any info about our small rules,they expected category hotel with front desk, while we are just hostel in small apartment no recepcion , so our guests need to call our phone at the arrival ,thecheck-in timeis after 12.00 AM but they came here before 12.00 , they demanded hotel reception and never willfull to figure out to all us, they paid poor price, 1 private ensuite room less than 12 euros person per night minus 25% commission of expedia.com is only 9 euros for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, horrible and horrible, I really wonder in what world they live, or that kind of conscience they have and what heart they have. I also wonder what kind of face.

2/10 Terrible

john, los Angeles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
nasty.rude horrible staff and rooms.mosqitos eat u.bed bugs.got rash.dont change sheets. smells bad.noisy. got si ck.
Stayed 1 night in Jul 2019
Response from walter on 28 Jul 2019
False terrible comment! very bad people they did not want to pay the bill, no city tax and I am sorry but we work in limited budget because we are cheap accommodation ,the price is lowestr of Rome downtown ,so we trust on the cooperation of our guest ,sometime the ring buzzer not working for several reason ,we hope in the cooperation of our guests to call us ,me Walter or our staff because the mobile phone could be out of signal.Moreover this guests came early in the morning and demanded to sleep when the check-in time is after 12.00 ,so we had a misundenstanding at the arrival, but we arrange right away the accommodation for them ,so i cannot undestand this bad and nasty comment ,is nort fair for our effort to accommodate our guests despite the small price paid.These guests don't respect the rules,they demanded to smoke and drunk in the room ,high class service 5 stars not possible from low price paid,,they don't like to pay the supplement roma municipal as all othe tourists in Rome.thank you

2/10 Terrible

Verified traveller

Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place in the world! Dirty, unsecured, rude management! Never go to this place if you want to enjoy your vacation! They show one picture and in reality you feel you came to place where you see poverty everywhere!
Stayed 2 nights in Apr 2019
Response from walter on 20 Jun 2019
Liars! completely false comment !The house is simple no luxury but clean and cozy, they reserve last minute and we couldn't send them any info about our small but important informations,they expected superior category hotel with front desk, while we are just hostel in small apartment no recepcion , so our guests need to call our phone at the arrival if the staff no aswer the ring buzzer ,the check-in time is after 12.00 AM but they came here before 12.00 , they demanded hotel reception and never willfull to figure out to all us, they paid very poor price, 1 bed in dorm less than 12 euros person per night minus 25% commission of expedia.com is only 9 euros for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, horrible and horrible, I really wonder in what world they live, or that kind of conscience they have and what heart they have. I also wonder what kind of face.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As may others have stated the property is old. The owners are not kind people. Within 3 minutes of arriving they tried to act like we didn't have a reservation. Then we had to walk around to the other street where I guess they have another place. Then this guy says something about Passports and calling the police which now had my kid upset.Then they were rude about the room asking which bed we were sleeping on (there were 3) because we couldn't use them all which was not a smart thing to say anyway, but as I said rude and demeaning the whole time. No towels in the bathroom and the bathroom smelled like mildew. The tv wasn't secure on the wall. I think it will fall one day. Hopefully not on someone as its over the desk. Would not stay again ..regret we did at all.
Stayed 1 night in Feb 2019
Response from walter on 19 Feb 2019
Liars! The house is simple no luxury but clean and cozy, they reserve last minute and we couldn't send them any info about our small rules,they expected category hotel with front desk, while we are just hostel in small apartment no recepcion , so our guests need to call our phone at the arrival ,thecheck-in timeis after 12.00 AM but they came here before 12.00 , they demanded hotel reception and never willfull to figure out to all us, they paid poor price, 1 private ensuite room less than 12 euros person per night minus 25% commission of expedia.com is only 9 euros for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, horrible and horrible, I really wonder in what world they live, or that kind of conscience they have and what heart they have. I also wonder what kind of face.

10/10 Excellent

Jinmy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel was well maintained. The staff were friendly and it's very close to major attractions.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Good stay but no B&B standards
Close to the subway, clean room and bathroom. Poor reception area, kitchen facilities very messy.
Stayed 3 nights in Sep 2018
Response from walter on 2 Oct 2018
Wrong Comment completely !!! despite the price so only 30 euros for a double do not really pay anything, we are really difficult to stand the rent and all other Expenses, really amazing claiming a higher class hotel when we are only "bed and breakfast" in apartment and accommodation in a family, these people did not want to pay the supplement not included in the price on-line: municipal tax of 3.50 euros per person and night, even though we sent several e-mails for informations. I am sorry but we work on a limited budget because we are a cheap accommodation, the price is lower than in the center of Rome, we hope the cooperation of our customers, but they ask the luxury but we do not have enough incoming but the lowest price in the center of Rome, so I can not understand this bad comment, it's not fair for our commitment to welcome our customers despite the small price paid, including free services like Unlimited breakfast buffet, orange juice squeeze all day, A / C, free cleaning of the room, use of kitchen, WIFI etc. etc. Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2018
Response from walter on 6 Aug 2018
I am sorry but we work in limited budget because we are cheap accommodation ,the price is lowestr of Rome downtown ,so we trust on the cooperation of our guest ,sometime the ring buzzer not working for several reason ,we hope in the cooperation of our guests to call us ,me Walter or our staff because the mobile phone could be out of signal.Moreover this guests came early in the morning and demanded to sleep when the check-in time is after 12.00 ,so we had a misundenstanding at the arrival, but we arrange right away the accommodation for them ,so i cannot undestand this bad and nasty comment ,is nort fair for our effort to accommodate our guests despite the small price paid.These guests are not dutch but emigrant from pakistan or india,they don't respect the rules,they demanded high class service 5 stars not possible from low price paid,,they don't like to pay the supplement roma municipal as all othe tourists in Rome.thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
I arrived and was told that I had no reservation when I had booked 2 weeks in advance. The wrong address was online so I couldn't find the place for a long time. The staff didn't have very good customer service and I got a sore shoulder from sleeping on the bed with a horrible mattress. The free breakfast was really nice and the coffee machine was amazing, the location of the hostel was the only reason I stayed there for the second night of my booking.
Stayed 2 nights in May 2018
Response from walter on 26 Jul 2019
False false Comment completely wrong !!! With this incredible wickedness, They use the microscope to look for terrible arguments, despite the price so only 15 euros for person do not really pay anything, we are desperate,also the website did not provide me the email or telefone from the guests in order to inform them about the arrival, because reception is with telephone call when the ring buzzer no answer ,we are small hostel,we cannot afford 24 H reception,, we can not pay the rent and all other huge Expenses, really amazing claiming a higher class hotel when we are only "bed and breakfast" in apartment and accommodation in a family, these people did not want to pay the supplement not included in the price on-line: municipal tax of 3.50 euros per person and night, even though we sent several e-mails for informations. I am sorry but we work on a limited budget because we are a cheap accommodation, the price is lower than in the center of Rome, we hope the cooperation of our customers, but they ask the luxury but we do not have enough incoming but the lowest price in the center of Rome, so I can not understand this bad comment, it's not fair for our commitment to welcome our customers despite the small price paid, including free services like Unlimited breakfast buffet, orange juice squeeze all day, A / C, free cleaning of the room, use of kitchen, WIFI etc. etc. Thank you

8/10 Good

Jeffrey, dubai

Liked: Staff & service
Disliked: Property conditions & facilities
Its good, not bad at all.
The hotel location is one of the best place coz its close to tourist spot and the rome terminal station and metro. Its ok hostel when its come to cheap price so dont expect so much except. The room and bed need to be upgraded and to be honest the free orange juice is real :p
Stayed 3 nights in May 2018

2/10 Terrible

Nicola , Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I rang sever times and emailed before I arrived and the taxi driver took me to the place on the map and then a guy came 10-15 minutes later and I had to cart my suitcases several blocks to a battered old place that stunk of bleach as there was someone doing a quick clean with bleach - I think they forgot they had guests. They then tried to impose a curfew to sleep in worn out mattress., I left and found a decent hotel nearby and have still not received a response for my request for a refund. Would not ever consider going there or recommend to anyone.
Stayed 4 nights in Sep 2017
Response from walter on 8 Oct 2017
I am sorry but we work in limited budget because we are cheap accommodation ,the price is lowest of Rome downtown ,so we trust on the cooperation of our guest,sometime the ring buzzer not working for several reason not our fault ,we hope in the cooperation of our guests to call us our phone ,because the mobile phone could be out of signal but these guests demanded 5 stars hotel but we don't have the price expensive but the lowest price in Rome downtown ,so i cannot undestand this bad and nasty comment ,is not fair for our effort to accommodate our guests despite the small price paid incliding free services as illimited breakfast buffet,A/C,bedroom cleaning,use of kitchen,tv,WIFI etc etc.thank yo

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice stay
Nice stay except the condition of check in not late than 10pm
Stayed 2 nights in Sep 2017

2/10 Terrible

Anthony, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Avoid!
Hotel owner was very rude, he arranged for a transfer that did not arrive then when we finally made our own way to the establishment the manager told me the owner had cancelled our booking and that if we wanted to stay there we had to pay almost double the original price! Avoid this place, do not be extorted.
Stayed 5 nights in Aug 2017
Response from walter on 18 Aug 2017
I am sorry ,the reservation and the taxi service has been cancelled because the credit card did not worked out as warranty ,despite of the guests has been requested many times to provide a valid credit card as warranty.Moreover they came here late in the nights ,there is a supplement as penalty fee afterhours but the guests denied to pay ,so we were forced to not accommodate these bad guets. thank you

2/10 Terrible

kyle, texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They said they had WiFi. Only worked 1/6 of the time. No ac. Claimed free breakfast never got any. Worst time I had
Stayed 7 nights in Aug 2017
Response from walter on 18 Aug 2017
I am sorry ,the reservation and the taxi service has been cancelled because the credit card did not worked out as warranty ,despite of the guests has been requested many times to provide a valid credit card as warranty.Moreover they came here late in the nights ,there is a supplement as penalty fee afterhours but the guests denied to pay ,as they deny to pay municipal tax and 5 euros bed linen and bath towel ,so we were forced to not accommodate these bad guets. thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
strange check in process
the place I stay is not the address they show on the website... Firstly, I go to the address they provided and ring the bell, someone comes down and brings me to the second building nearby for check in. After check in, the guy brings me to the opposite block. Finally, I get my keys for my bed. But I have to bring my luggage going up and down twice before I reach my bed..... the room and the kitchen looks very old not every bed has their own charger next to the bed my room is close to the balcony with the washing machine, so the staff keep passing my room all the time, that is so annoying
Stayed 3 nights in May 2017

6/10 Okay

Alexa

Overall nice hotel
In my experience the hotel is nice. The staff is friendly and speaks basic english which was enough for me. The checking area is very small and is also the area where you eat breakfast, so it is kind of small. The room I stayed in was ok, clean and had basic amenities. The towels (which you pay for anyway) are old and rough on the skin. There is soap in a container. For breakfast you get cereal or toast or orange juice. However there is a common refrigerator where you can keep food you buy on your own. The area is nice and has many immigrants in it, however I personally felt safe (although I wasn't traveling alone).
Stayed 4 nights in Jun 2017

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
We arrived at our apartment @ 9.30pm and found no reply. An Italian lady in another appartment and after some negotiation she phone a number and informed us someone would arrive in 5 mins. We had to wait in the street with our cases and some fairly dodgy groups around which wasn't pleasant. A chap arrived and said you're not here and took us a few streets away to a similar set up. Having been introduced to the chinese owner we were asked for the eu28 tax which was on our booking form. However we were then told to pay eu10 for towels which was not on our agreement. We paid as very tired and didn't want to make a scene. The room was pleasant but basic. No kettle, not even cups or glasses for water which eventually we asked for and got. Continental breakfast was served on a tray to our room for our fold up picnic table. Bed was good though. Another annoying fact was that the kitchen was opposite our room and with a gap under it we were awoken @ 6.30 by the owner talking loudly. In fairness she was very friendly and helpful. The location, 5 mins from central station, and in the heart of Rome meant everything was in walking distance.

6/10 Okay

Carolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2022

2/10 Terrible

Dalibor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jediným pozitivem je nižší cena, jinak stav zařízení byl velmi omšelý, celkově nečistý, původně přidělený pokoj neměl inzerovanou spol.kuchyni, nahradni v jiném objektě byl celkově horší, zanedbaný a hodně špinavý. Na přespání to ale stačilo. D
Stayed 4 nights in May 2022

2/10 Terrible

Maj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its cheaper then other places but i am sure it’s worth spending a bit more money not to stay there!
Stayed 4 nights in Apr 2022

2/10 Terrible

Facundo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy sucio, camas incómodas. Atención poco amable. El precio no es acorde a la calidad
Stayed 1 night in Apr 2022

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinión sobre Walter Rooms
Entiendo que las opiniones son eso, opiniones. En mi caso no volvería a ir a este hotel, pero para ser lo más objetiva posible dejo fotos a posibles clientes para que sepan a qué se enfrentan.
Stayed 3 nights in Mar 2022
Response from walter on 3 Apr 2022
Mentirasss este hombres quería pagar, domemos litigar y gridan y arogantes estafadores solo miserable 1 suplemento recargo que todas turistas en Roma duebe pagar es incluidos en el precio online però no cargado antes porque el pago aqui al check-in : impuesto municipal de la ciudad de Roma 3.50 euros por persona por noche , a pesar de que enviamos correos electrónicos como información sobre Lo siento, pero trabajamos en un presupuesto limitado porque somos alojamiento barato, el precio es más bajo de Roma centro, recibimos meno de 10 euro por noche por lo que confiamos en la cooperación de nuestros invitados, en algúna vez el timbre no funciona por varias razones no es nuestra culpa, esperamos en el la cooperación de nuestros huéspedes pero este huéspedes exigiere 5 estrellas hotel pero no tienen el precio caro pero el precio más bajo en el centro de Roma, así que no puedo entender este mal y desagradable comentario, no es justo para nuestro esfuerzo para acomodar a nuestros huéspedes a pesar del pequeño precio pagado include servicios gratis como illimitado buffet de desayuno, A / C, limpieza de cuarto, uso de cocina, televisión, WIFI, etc.

2/10 Terrible

Martina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incommentabile !!!!!!!
Stayed 3 nights in Mar 2022
Response from walter on 3 Apr 2022
Orribile falso.Solita storia ,vuole fumare in camera,quando è vietato.Pretendono parcheggio gratis e standard hotel 4 stelle .Parassiti e scrocconi. Vogliono cancellare senza pagare niente .Ha pagato meno di 10 euro a notte a persona per stare a Roma centro , quando 1 camera ci costa non meno 40 euro al giorno tra affitto,tasse,gas ,luce,acqua,A/C,dipendenti,colazione etc etc , perché il sistema internet ci costringe a prezzi sempre più bassi, miserabili e poveri, e nonostante tutto questo devo sentire commenti cattivi e cattivi, orribili e orribili, mi chiedo davvero in quale mondo vivono, o che tipo di coscienza hanno e che cuore hanno.

8/10 Good

Klaudjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from w on 16 Oct 2021
thank you

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020
Response from w on 18 Aug 2020
grazie

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Non credo che torneremo più ad alloggiare in questa struttura, nemmeno per una notte, bagno inutilizzabile, umido dappertutto in camera, letto scomodissimo, tv prendeva 2 canali ogni tanto, mi dispiace, io non sono mai così negativo nelle recensioni, ma in questo caso l'unica nota non negativa è il personale al check in molto simpatico e disponibile.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanza fatiscente e sporca. Condizioni igieniche precarie. Incubo!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sporco, mal odorante e non chiaro !!
Posto sporchissimo e mal odorante di cucinato indiano... arrivati allanporta d ingresso c’erano 3 persone straniere originarie del bangladesh o india che emanavano un forte odore nn piacevle. E li uno mindice che c è da pagare una sopratassa di 10€ in quanto erano passate le 22 (22:25 per la precisione) ma questa cosa non c era scritta da nessuna parte sull app di hotels quindi mi sono rifiutato di pagare e me me sono andato. Ho provato a spiegarlo al titolare ma nulla insisteva e basta quindi viste tutte le condizioni che sembravano molto degradanti ho preferito andarmene piuttosto che alloggiare in un posto simile.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
日本語出来るスタッフさんがいます!
Stayed 1 night in Feb 2020

6/10 Okay

Rebeca

Liked: Staff & service
Bad breakfast. No milk avaliable. Smelling blanket.
Stayed 2 nights in Feb 2020

2/10 Terrible

tadeusz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dziadostwo
1. Zapluskwiony pokój 2. Miała byc prywatna łazienka a była wspólna 3. Brudny i nie sprzatany pokoj 4.Brak ciepłej wody 5 Brak ogrzewania 6. Zakwaterowanie nie w tym miejscu gdzie miało byc 7. Ogolnie niezgodnosc z warunkami rezerwacji NIE PROPONUJCIE TEGO ZAKWATEROWANIA NIKOMU I NIGDY
Stayed 4 nights in Feb 2020
Response from walter on 19 Feb 2020
fałszywa recenzja !! Jest ciepła woda, pokój jest czysty, dom jest prosty, nie ma luksusu, ale jest czysty i przytulny, rezerwują w ostatniej chwili i nie mogliśmy przesłać im żadnych informacji na temat naszych małych zasad, może są lter hotel kategorii czekiwanej z recepcją, a my jesteśmy tylko hostelem w małym apartamencie bez recepcji, więc nasi goście muszą zadzwonić na nasz telefon po przyjeździe, godzina zameldowania jest od 13.00 do 22.00, ale przybyli tu przed 12.00, zażądali recepcji w hotelu i nigdy nie chcą się z nami obliczyć,  zapłacona niska cena, 1 prywatny pokój mniej niż 10 euro za osobę minus 25% prowizji expedia.com to tylko 8 euro dla nas, podczas gdy 1 pokój kosztuje nas 50 euro dziennie między czynszem, podatkami, gazem, prądem, wodą, klimatyzacją, pracownikami, śniadaniem itp., ponieważ system internetowy zmusza nas do obniżenia ceny, nędzne i słabe, a mimo to staramy się zapewnić przyzwoite zakwaterowanie.

8/10 Good

Samuel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bon rapport qualité prix
Lieux un peu vétuste mais personnel très accueillant, bon rapport qualité prix
Stayed 3 nights in Feb 2020
Response from walter on 18 Feb 2020
merci beaucoup

10/10 Excellent

Alessandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our vacation were very amazing on these hostel , Filipo is very gentle and amable,thanks for everything. We will back on the next time because is very easy to go to the Termini station and the famous tourists places.
Stayed 11 nights in Jan 2020
Response from walter on 15 Feb 2020
thank you so much

2/10 Terrible

Giudice, Sciacca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Da schifo non nemmeno lasciato i bagagli Sporco e orrendo
Stayed 4 nights in Jan 2020
Response from walter on 7 Jan 2020
Falso.Questo cliente arrivato alla struttura solo per chiedere la cancellazione gratuita, e al nostro invito a alloggiare hanno risposto solo con insulti.E adesso scrive queste cattiverie .Tutto questo per aver pagato la penalita di cancellazione solo 10 euro a notte. Ha pagato meno di 10 euro a notte a persona per stare a Roma centro meno il 25% di commissione di hotels.com, quando 1 camera ci costa 50 euro al giorno per affitto contratto,tasse,gas ,luce,acqua,A/C,dipendenti,colazione etc etc , perché il sistema internet ci costringe a prezzi sempre più bassi, miserabili e poveri, e nonostante tutto questo devo sentire commenti cattivi e cattivi, orribili e orribili, mi chiedo davvero in quale mondo vivono, o che tipo di coscienza hanno e che cuore hanno.

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from walter on 12 Jan 2020
thank you so much , grazie mille, Spassiba Bolschoi, mil gracias , muito obrigado , merci beaucoup, sukran, dankeshoene, efkaristò , tesseguler …

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from walter on 18 Jan 2020
thank you so much

2/10 Terrible

Fortunato

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

enrico

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
all'arrivo ci hanno fatto pagare 10 euro extra per le lenzuola e due asciugamani
Stayed 1 night in Sep 2019
Response from walter on 9 Oct 2019
il vostro commento è cattivo e falso non vuole pagare tassa di soggiorno e servizio biancheria non inclusi nel prezzo indicato on-line ,questa gente parassita e scrocconi perchè non considera il prezzo pagato troppo povero 10 euro a persona al giorno per dimorare al centro di Roma molto costosa che non è possibile pagare affitto ,tasse, spese ,gas, elettricità , personale , colazione , etc etc e pretendono tutto scintillante come hotel a 5 stelle,orribile. Andrò a denunciare per diffamazione questa gente terribile

6/10 Okay

Verified traveller

Liked: Staff & service
施設自体は古く、汚れが目立つが泊まるだけなら問題無い。エアコンがあるため夏でも快適
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit déjeuné était très décevant en effet le choix était inexistant. Nos affaires ont été entièrement déplacé d'une chambre à l'autre sans prevenir… on a changé de chambre la dernière nuits ce qui est peu acceptable
Stayed 3 nights in Jul 2019
Response from walter on 29 Aug 2019
They paid 1 double room with private bathroom only 12 euros per night minus 25% commission of booking.com is only 13 euros for us, when 1 room costs us 50 euros per day between rent, taxes, gas, electricity, water, A / C, employees, breakfast etc etc, because the internet system forces us to lower prices, miserable and poor, and despite all this I have to hear bad and bad comments, horrible and horrible, I really wonder in what world they live, or that kind of conscience they have and what heart they have. I also wonder what kind of face.