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"Good breakfast , clean room ,, 15 min walk to Vatican "

"Keeping in mind that this is not an American hotel & thus you HAVE TO use some stairs, this was one of the better European hotels I have stayed in. The bath towels were big! (Win!) Would recommend 👏"

"The front desk was very friendly and helpful. They gave me restaurant recommendations, explained the breakfast menu, and everything else the hotel had to offer. After Rome I was going to go to Venice and guest services helped me purchase tickets for the train. The front desk called a taxi for me to ensure everything went smoothly. They even came out of the hotel to personally speak with the taxi driver to make sure I get dropped off at the accurate location. The room was clean and spacious. The hotel was in a convenient location. It was about 10 minutes to the tourist attraction sites. There was ice cream shops, restaurants, and a small food/drink store right by the hotel. Overall I’d recommend this hotel to people! "

"★★★★★ 5/5 — The Best Hotel I’ve Ever Stayed In! The Best Western Plus Hotel Universo in Rome exceeded all my expectations. It is, without a doubt, the most beautiful and comfortable hotel I’ve ever stayed in. From the very first moment, the staff was simply wonderful—kind, attentive, and always willing to help. The cleanliness deserves a 100/100. Everything was spotless, from the room to the common areas. I truly felt at home, but with all the luxury of a top hotel. The location is also excellent, perfect for exploring Rome. If I could give more than five stars, I absolutely would. Highly recommended and I can’t wait to return!"

"Friendly and easy to access metro"

"Staff friendly Rooms clean Breakfast very good"

"Wonderful "

"Great breakfast spread and immaculate rooms - larger than most rooms in Rome. Beautiful bathroom and premium beds. Highly recommended! "

"Nice hotel located in a quiet residential area, within walking distance of the Vatican but away from the hustle and bustle of the main tourist sites. Offers easy access to public transportation. Rooms are a comfortable size, the complimentary breakfast is excellent, and the staff is outstanding."