New Bedford Hotel Guide - Rotch Jones-Duff House and Garden Museum hotels in New Bedford, United States of America.

"The room , was ok ! No super excellent clean !"

"My room did not have a view. What was subpar was the bed to begin. Next, the tv was not across from the bed but to the left wall which made it very awkward to watch tv at all. Last but not least, the floors were so uneven, I could not wait to leave the room."

"It was a nice, clean and quiet Inn. The breakfast was wonderful."

"Stayed here for two nights after booking through Hotels.com. At check-in I was asked for my credit card and noticed later a pending $600 on my card and I when I asked for clarification, I got a rude reply by the manager (Kim) that it was only a temporary authorization that would be removed after checkout. After my stay, a charge of approximately $550 fully posted to my card instead which I was told wouldn’t happen. I called and spoke with the same manager. During the call I was repeatedly interrupted, but after some time the charge had been removed. Another issue was housekeeping. I was informed housekeeping would be provided daily, but my room was never serviced during the stay. When I brought this up to the manager during the call she interrupted and asked if i left a do not disturb sign on the door. I did not. When I requested to speak to upper management, she falsely stated that I used foul language towards her and hanged up the phone on me. Called later, manager told me that I could speak with the general manager on Monday and hanged up the phone on me again. Overall its a beautiful location and rooms are pleasant. Unfortunately, it is frustrating after spending 600 dollars for a two night stay to experience indifference from this manager on the very first interaction, redirection of blame, and dishonesty to cover her end when attempting to contact someone above her."

"Clean and well maintained"

"The only thing that was I disappointed in the continental breakfast. I wouldn't count on it. Make plans to go out for breakfast Instead. But everything else was good. "

"The AC struggled to keep the room cool."

"breakfast was ok"

"Nice location, close to town, shopping, hospital for appointments. Etc. Staff are friendly and helpful. Stayed in one of the jacuzzi. King bed rooms. It was really relaxing and nice, it had been renovated in the fall of 2025. Plus had 1st floor door to the pool area which was nice to get some fresh air and sun. I didn't have time to eat the breakfast this morning, I was in a rush. Sorry."