Roter Berg Hotels

"clean room "

"One of my few bad experiences and sadly not recommended at all. Erfurt is a great city to visit and the location of the "hotel" is too. However, this is not a hotel. There is no staff and no/bad information about the basics like breakfast hours etc. Also they charged me twice but when talking to them they denied a refund. After a long dialogue with hotels.com I will get a refund but zero excuse from hotel. No cleaning of rooms during stay and AI response via their so called info channel...

"Super nettes Personal. Super leckeres Eis! "

"Beautiful stay and a wonderful place to rest. The staff was super friendly and we would stay here again"

"Zimmer sehr sauber. Schönes kleines Hotel."

"Good healthy breakfast, easy & free parking, nice staff, spacious and clean room"

"Nice "

"Great value, great location with town in walking distance and area attractions a short drive or train ride away"

"Perfect choice for our stop over on a long journey, quiet and relaxing with a lovely breakfast provided."

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"Room is very clean, Staff is really kind and helpful. "

"Large, comfortable room in a well-situated location "

"Looks better on the pictures as in reality but nice hotel in a former military camp. The breakfast staff was rude to us, maybe she had a bad day. "

"Pas vue "

"Had a very nice room I can't say enough about the staff super helpful looked up bus lines for me arranged taxis in advance excellent spot"

"Wir waren sehr zufrieden. Und das Frühstück war einfach toll. Sehr nettes Personal. Immer wieder gerne."

"it was an excellent hotel"

"Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets! "

"Zimmer waren einwandfrei, Parkplätze ausreichend vorhanden, Anbindung an öffentliche Verkehrsmittel super. Zum Frühstück kann ich mich nicht auslassen, hatte nur Übernachtung gebucht "