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"Awesome stay and friendly helpful staff "

"Place was kept cleaned, staff was good Appliances was working but was a bit disappointed that we were only given a small pack of milk for our 2 days stay so we end up buying milk on shop nearby."

"Everything was good except the WiFi connection. It was way too slow compared to the standard of the property."

"Friendly"

"This is a quiet property, weirdly for being on a main road, it was really peaceful. The kids loved the pool, it is tepid, and the plunge pool is very cold so ideal for ice bathers....the team were willing to discuss my concerns around cleanliness, and had already purchased necessary pieces, so we stayed in the same room as the beds are exquisite...and towels soft..and I cleaned it to what I wanted....they did an extra vacuam and that made the place fab.....the water is warm and plentiful, the beds are incredible, and I would say I have had the best nights sleep in months....so we had around 6 nights in the same room in the end, kids were very happy...there are a couple of really good indian takeaways in the area, walkable distance, a pizza place same, and I think that most of all, we just relaxed....I hope they get on top of their cleaning schedule because then the place would really be a credit....good fridge, plenty of milk and coffee... plenty of parking out the back if you need it...and generally a nice feeling with people there."

"Staff was very nice , room was clean "

"Included breakfast was mediocre, hotel room was dated, front desk staff indifferent & laundry machine wrecked a white tshirt. "

"Great place "

"Unique, creatively decorated hotel with great charm and proximity to all that Rotarua has to offer!"