Ruch Hotels

"Great lobby "

"Could have been a one off situation but our room was infested with ants (climbing all across the floor boards, up the wall and into the AC unit). Not to mention the second floor hallway smelt like straight mildew and I made that comment walking to our room while knowing something was fishy. Not a good location, thought it was a decent hotel because of the hotel reviews. However that was wildly inaccurate. Made sure they refunded me and the front office was unaware of the hotels refund policies. After getting the manager on the phone at the front desk (because they were not on duty) it was figured out. Didn’t even put my things down in the room. Saw the ants and walked right out."

"The staff that we interacted with, were all great. Friendly, especially Larry. We stayed there April 22nd, met Larry & decided to stay there again (April 26th). PLEASE paint the words "60 foot parking for Trailers/RV ONLY" on the asphalt where you park your trailer. There are only 5 spots. Frustrating to see a single car parked there. Some people are just selfish. Front desk clerks need to tell guest when they are checking in, that they cannot park in the Trailer parking or they will be towed. (you do not have to tow) Just gets them to move their car. Can't wait to stay there again. Hopefully you will have the kitchen stocked so we can use it. Dish soap as well. Front Desk staff again, were all so nice. I hope you let them know that a guest spoke very positively about them."

"Basic hotel, nice for a night or two"

"Had to book a late night last min stay and staff was great getting me checked in, room and hotel was very cleaned. Didnt use any amenities but I would recommend and stay here again"

"The room was very old and run down. Smelled like mold, water damage in the bathroom. The doors were covered in dirt. Key card kept not working and had to get it reset multiple times. Was not told that the slide to the pool wouldn’t be open until 5. That was a disappointment. "

"The staff was welcoming and eager to help with everything. They clearly care about doing an excellent job and it made the whole visit more enjoyable."

"Have not received the 100 room deposit for the two nights we stayed"

"Breakfast was pretty good. We were there three nights and they never cleaned our room, we just had to ask for extra towels. The sleeper was just the couch. It was okay, but a bit hard. Definitely glad we brought our own blankets too. We skipped the pool, it was a bit cloudy. The staff was nice and the place was clean. Those are important!"