Rüeggisberg Hotels

"My room was not made up when I checked in. With no front desk immediately available, it took me a while to reach someone via the app, and was also put on hold in the process. Not really what you want when you check into a hotel. Once I finally got hold of a staff member in the property, they were actually very accommodating and gave me an upgrade. All in all, not bad, but I wouldn't stay again given the relative high price and the possibility of having another 'online' disappointment. The public area was beautiful and well-appointed, but I could not help but get the feeling that the owners invested in that instead of their staff. This business model puts all of the onus to solve problems on the guest - not what I want to pay for. "

"did not have breakfast"

"Clean hotel in the heart of Bern."

"Great place with extremely pleasant and helpful staff"

"Love love this hotel. Very friendly staffs and great location. Them"

"We had a great stay here, nice location in old town, friendly helpful staff, our room for 3 adults was perfect and breakfast every morning. "

"Rooms look recently renovated (bathrooms are nice). Location is great if you’re there to hike, staff is friendly and helpful. "

"Breakfast menu wasn't wide and really needed more egg options. Boil eggs in shell wasn't appealing. Rooms were clean and comfortable. Room #218 had a excellent view of both sides of hotel with a balcony which i loved. Walking distance to everything and very close to train station. Enjoyed my stay. "

"Everything was great just very noisy street"