Search Hotel Resorts in Runaway Bay

"My husband and I went for our honeymoon. When we booked our stay we weren’t aware the resort was still closed due to the hurricane. We mentioned to them we were going for our honeymoon and were promised something special which didn’t happen. Out of 3 elevators for the buildings that were open, only 2 of them worked sometimes. One night all three elevators were out of order and we had to walk up seven flights of stairs to our room at the end of the night. We spent two and a half days without WiFi, and no we weren’t there for WiFi but would’ve at least enjoyed some background noise on the tv before bed. The buffet food for breakfast, lunch, and dinner were cold and the fruit unfortunately you could tell came out of a can which was disappointing. However, eating at the restaurants that was only available through reservation was amazing! My husband and I feel like the staff were pressured to open so soon prior to being ready to open. We do not blame the staff for trying so hard because they truly were so nice and helpful. There is also no beach right off the property unless you walk all the way to another resort. We may give this resort another chance later in the future after having some time of being open, but not having an actual beach is unfortunate. P.S. Check in for almost everyone was about a 3 hour wait after the posted 1PM check in time."

"A toilet keep clogging up take forever to get help bathroom sink clogged up waiting for maintenance. Three hours. Food was good but to get things done in the room horrible."

"The staff can be hit or miss! The lack of restaurant and options for food can be a problem. The beacb is terrible, essentially non existent "

"Little Savoy in Runaway Bay, St. Ann was a major disappointment. The property appears poorly maintained and in serious need of renovation. The hot water was unreliable, the toilet did not flush properly, the mattress was extremely uncomfortable, and the sheets were old and worn. Cleanliness was also a major issue, with roaches in the bathroom, dirt under the sink and in the closet, and even dog feces near the patio/dining area. Check-in was frustrating, as I had to wait outside in the rain for quite some time before being let in. The only positive part of my stay was the massage service, which was very good. Runaway Bay is a beautiful area, but this property needs to close temporarily, clean thoroughly, renovate, and improve guest service. Unfortunately, I would not stay here again."

"Not my kind of thing. I like my villa in the DR. Lifestyle Vacations"

"The over all experience was ok. Check in time was 3. We waited an hour and a half for our room. We are not very adventurous when it comes to foods, lunch and dinner options were limited. The spaghetti at the Italian restaurant was very good. The swim up room was great! The pool was massive, plenty of room to move around. The room was clean."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the experience even more special. The hotel itself has a lovely rooftop pool and a great overall vibe. Staff were professional, friendly, and made the stay feel easy and comfortable. Wishing the team continued success — I’d definitely recommend Saga Palma Hotel to anyone visiting Jamaica."

"Great experience and beautiful resort."