Hotel Metropolitan Saitama Shintoshin

Property class: 3.5

Choose dates to view prices

Located close to GMO Arena Saitama and Nack5 Stadium Omiya, Hotel Metropolitan Saitama Shintoshin provides a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is €66
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Superior Single Room

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Semi Double Room

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Superior Semi Double Room

9.6 out of 10
Exceptional
(26 reviews)
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall with a textured pattern.

Superior Double Room

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Superior Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Triple Room

A hotel room with two beds, a sofa, a TV, and a window with curtains.

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room

A hotel room with a sofa, armchair, and a small round table. There is a TV and a bed with a headboard.

Executive Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Chuo Ward, a neighbourhood in Saitama, Hotel Metropolitan Saitama Shintoshin is in the entertainment district and near a train station. The area's natural beauty can be seen at Omiya Park, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a match? See what's going on at GMO Arena Saitama or Nack5 Stadium Omiya. Visit our Saitama travel guide
Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • A tree-lined pedestrian walkway with people walking.
    Keyaki Hiroba
    1 min walk - 0.0 km
  • A modern architectural structure with a sign reading "SAITAMA SUPER ARENA".
    GMO Arena Saitama
    1 min walk - 0.2 km
  • Cocoon City
    6 min walk - 0.6 km
  • Japan Mint Saitama Museum
    12 min walk - 1.0 km
  • Yono Park
    4 min drive - 2.4 km

Getting around

  • Saitama-Shintoshin Station
    5 min walk
  • Tokyo (HND-Haneda)
    95 min drive

Restaurants

  • Starbucks
    3 min walk
  • EXCELSIOR CAFFÉ
    2 min walk
  • マクドナルド
    5 min walk
  • みとう庵
    3 min walk
  • 日高屋
    4 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

  • Hotel near GMO Arena Saitama
  • Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A lift, ATM/banking services and a vending machine
    • A 24-hour front desk
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 157 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
  • More amenities include:
    • Pillowtop mattresses and down duvets
    • Bathrooms with toilets with electronic bidets and free toiletries
    • Fridges, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropolitan Saitama Shintoshin?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Saitama Shintoshin on 23 Nov 2026 start from €66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self-parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Checkout is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Chuo Ward, this hotel is within 2 mi (3 km) of GMO Arena Saitama, Nack5 Stadium Omiya and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 5-minute walk and Yonohommachi Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metropolitan Saitama Shintoshin Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 622 out of 900 reviews
Rating 8 - Good. 229 out of 900 reviews
Rating 6 - Okay. 33 out of 900 reviews
Rating 4 - Poor. 7 out of 900 reviews
Rating 2 - Terrible. 9 out of 900 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Enjoyed the restaurants in the hotel
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good one, easy to travel to central Tokyo.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. I recommend it.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, easy access train station, shopping center.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Saitama-Shintoshin station, making it a 20 minute train ride from Tokyo. Price was good for a business hotel of its caliber and came with a solid morning buffet breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice and quiet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 min walk from exit of Saitama-Shintoshin station. Super convenient and close to many restaurants. Staff are very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and very nice breakfast - the hotel has its own entrance and lift on the ground floor ( next to a covered bus stop) plus it’s only a hop and a skip away from the train station. One small issue was the air con in my room (and air con next to the main lift on my floor) had black spots so they could do with a clean. The cleaning staff look so busy and were always running about i imagine it’s just lack of staff why they might be missed.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice and very helpful. Extended my stay after the first night. Like the environment around and close to JR.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for several nights. Nice hotel room. Conveniently located near shopping and train station.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great experience with excellent service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at very convenient place. Room was clean and spacious. Buffet had great choices of Japanese/western food
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Amenities
I like the service, very good
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was very clean and all amenities were provided in the room. Very good location, the hotel is closed to the train station, cocoon city malls, convenience stores and many restaurants. Front desk and restaurant staffs were very polite and helpful. We will definitely book this hotel again on our next trip to Japan! ❤️
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel earlier than check in time, but the staff was accommodating with holding my bag's until check in time. When I arrived to check in they already had my bags put into my room for me. So many more things the staff did, but I must say the experience was just awesome. I wish there was a six star rating because this hotel deserves it. From the room, to the breakfast, to the service, and definitely the staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and safe hotel. Direct access from the station.　There are no steps in the bathroom. The basic makeup kit was very helpful. The staff were very kind. The breakfast was delicious and beautiful. It was served until 10am so there was no stress. I would like to stay here again if I have the opportunity. Thank you.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel staff are so unfriendly it is not usual service for a Japanese hotel. Management should prioritize customer service.
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff have no energy or enthusiasm it’s gloomy
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Breakfast was diverse and delicious. Wonderful staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good local. Next to train station. Big mall next to the hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026