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Reviews of Trivelles Hotels - Eccles New Road

2.5 out of 5
Trivelles Hotels - Eccles New Road
386-388 Eccles New Road, Salford, England

Reviews

6.4
Rating 10 - Excellent. 20 out of 170 reviews" "
Rating 8 - Good. 62 out of 170 reviews" "
Rating 6 - Okay. 44 out of 170 reviews" "
Rating 4 - Poor. 23 out of 170 reviews" "
Rating 2 - Terrible. 21 out of 170 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shamshair

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Prison cell
It was like staying in a prison cell. As walking up the room all I could smell was weed. My room had stains on the wall. Lucky I managed to find another hotel elsewhere
Stayed 1 night in Oct 2021

2/10 Terrible

Miranda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book here
Never got in tot he property. Looks like its been closed for a long time
Side view
Main entrance
Rear view from car park
Stayed 1 night in Jul 2021

4/10 Poor

Michela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place and area not for bussines or family
The Hotel seems shut down I had to use the back door, the door room handle was broken, carpet really dirty. I saw the receptionist when arrived and then just a number to call in case of problem. Area is dangerous and no facility close at all!
Stayed 2 nights in Feb 2020

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Max

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
I did not stay in this hotel because when I called the desk no one picked up, when I went there a few hours before check-in, the whole hotel was boarded up. There was no one there. I didn't want to be a single woman alone in an establishment. A man called around 8 pm to ask if I was coming and I said No.
Stayed 1 night in Nov 2019

2/10 Terrible

Hannah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Kyle

Disliked: Room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Very old and worn mattress in room 102. Other than that it was fine
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Satisfactory for overnight stay
Close to a tram line, noisy overnight. The water was scoulding hot, thermostat not working.
Stayed 1 night in Sep 2019

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Stacey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive and dirty
The room was dirty, there were stains on the walls that could have easily been wiped clean. The bed clothes were stained and such bad quality they were scratching and itching. My mother actually checked for bed bugs twice because she was itching. The beds were uncomfortable and the room very hot and you could not open the windows because of the trams directly underneath. The bathroom had no extractor fan and it smelled damp. There were holes in the walls that needed filling, the toilet roll holder I assume used to be on the wall but there was a hole there instead. You couldn't have the kettle and the TV on at the same time and the kettle cable didn't even reach the plug. If it hadn't been for the amount of money already spent we would have moved after the first night. The only slightly positive comment I have is that the staff were lovely and friendly
Stayed 2 nights in Jul 2019

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, room in good condition, easy to access most things.
Stayed 1 night in Jul 2019

6/10 Okay

Aksa

Liked: Staff & service
It was a good stay, shower was far too tiny. Locations wasn’t too great as it was unsafe.
Stayed 4 nights in Jul 2019

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Served Its Purpose
Stayed here as a couple. There was a big concert on in Manchester on this particular evening and everywhere was booked up. We were attending a function elsewhere and needed somewhere to lay our heads for the night. The reviews prior to arriving were pretty terrible and I was dreading it, but was pleasantly surprised on arrival. Room a little tired but clean beds and ensuite which made it ideal for what we wanted. Gentleman on reception was really pleasant and helpful.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Adnan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Aisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

I

Liked: Staff & service
Basic but decent enough. No real issues. Nice friendly staff. Very good for the price but don't expect luxury.
Stayed 2 nights in Dec 2018

8/10 Good

Oran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special but does the job.
Staying for business and exactly what I expected. Basic, but clean and functional. Was woken up on several occasions by other guests in the corridor, as well as the emergency services tending to someone who had taken something "not so legal". Pricey enough for what it was, but decent enough.
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly reception, dated hotel, however clean and for what we needed good. Would stay again
Stayed 1 night in Nov 2018

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to rest your head
I must say I thought the hotel had closed when I first arrived at the tram station. However, my fears were soon put at ease. I chose this hotel because it would provide me a reasonably priced place to sleep. The room ticked the boxes that I wanted; warm, comfortable and clean. This hotel is the perfect choice if you just want a place to rest your head for an evening.
Stayed 1 night in Nov 2018

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel staff were lovely but there were lots of wear and tear in the room and there’s nothing around the hotel unless you get the tram
Stayed 2 nights in Nov 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly ok
Adequate for a night’s stay. Noisy because trams go right by the hotel. Secondary double glazing helps but I was on ground floor so feel the rumble.
Stayed 1 night in Oct 2018

6/10 Okay

Chao

Liked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service
For a place to stay and have a hot shower it was fine. They did seem to be airing the place constantly and the air freshener in the room was a little overpowering . Didn't stay in the room too long and accept that isaccomodation only it was fine.
Stayed 1 night in Oct 2018

4/10 Poor

Hattie, Bristol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired and not clean
The hotel was ok for a brief overnight stay but - the walls and skirting board were really dirty, as was the carpet, The bathroom was very damp-smelling and the shower head was broken so very difficult to wash my hair easily - there was no hairdryer in the room as advertines. The room smelled faintly of cigarettes and the corridors didn't smell at all nice - damp and unaired. Not the hotel's fault but it's right next to a tramline and also the blinds in the room aren't great and don't block out light from street lamps so didn't get a good nights' sleep. Disappointing as I've stayed in Trivelles hotels before which have been better.
Stayed 1 night in Sep 2018

8/10 Good

Stephen

Unusual access
Pleasant staff, good room - once I'd worked out how to get in. You have to phone them when you're outside to get them to let you in for check-in as they're on a main road.
Stayed 1 night in Sep 2018

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

simon

Very helpful staff. Hotel was clean and tidy
Stayed 1 night in Aug 2018

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Aug 2018

8/10 Good

Naeem

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Kevin, Somerset

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic accommodation in Salford.
Daughter lives in Salford so we decided to stay close to where she is. We would have been better off paying a little more and staying closer to Manchester city centre as that's where we spent most of the time. Our tram fares would probably have covered the additional costs of staying closer to the city centre.
Stayed 2 nights in Jul 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over.
Hotel was clean and welcoming. From outside did not look inviting but inside was fresh, cool and staff were very nice. Room was adequate. Great value for money.
Stayed 1 night in Jun 2018

8/10 Good

Boothy, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel just for a night
Stayed for 1 night the room was clean and ok for just a stay over only problem I had was the noise from the trams and the lighting from outer building shining in the room it was like sleeping in the day ....
Stayed 1 night in Jun 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Dee, Senegal

Liked: Cleanliness, staff & service, room comfort
Conditions at Trivelles Hotel in reality is not as indicated on the internet; - Rooms are not sound proof as mentioned - Proximity to the main Eccles New Road makes it very noisy and disturbing from sounds of vehicles and trains. - lack of structural safety from likelihood of a vehicle loosing control and diving into the building.
Stayed 6 nights in May 2018

6/10 Okay

Ruth, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lasg minute booking
I did a last minute booking for my friend and it went just so smoothly. Very flexible andvfriendly staff.
Stayed 1 night in Mar 2018

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very small and basic. They also charged if you wanted your room cleaned ind re-stocked in-between the 2 nights . This should have been included. No door bell on front door so difficult to access.
Stayed 2 nights in Mar 2018

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbish
The room was filthy and absolutely freezing couldn't sleep through the night because of a cold no heating on in the morning
Stayed 3 nights in Feb 2018