Bar (on property)

Reviews of The Woodfalls Inn

3 out of 5
The Woodfalls Inn
The Ridge, Salisbury, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Thank you for your great score.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room with excellent facilities, modern shower, organic drinks and toiletries. Breakfast was really good and staff very friendly and helpful. Vey highly recommended
Stayed 1 night in Mar 2024
Response from The Woodfalls inn on 2 Apr 2024
Thank you so much for this, we really appreciate the feedback and hope to see you again soon!

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast choice, location and service.
Stayed 1 night in Feb 2024
Response from The Woodfalls inn on 16 Mar 2024
Thank you for this review, we hope you join us again in the future

10/10 Excellent

Francis

Stayed 1 night in Nov 2023
Response from Manager on 6 Nov 2023
Thank you for your high score.

10/10 Excellent

Vern

Travelled with partner
Very homely and friendly
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Thank you for leaving a kind review it is much appreciated.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely run holiday venue.
Stayed 1 night in Aug 2023
Response from Manager on 25 Sept 2023
Thank you for scoring so highly.

10/10 Excellent

David, Layton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully unique and inviting.
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
Thank you for scoring so highly, hope to see you again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Our visit was just overnight. The location of Woodfalls Inn was perfect for us as we visited people/places in Southampton, Salisbury and Fordingbridge. Perfect if you are visiting the New Forest. Everything in the hotel felt new and pristine. The room was very comfortable. Breakfast was very good. The price was very competitive compared to other places we looked at in the area. Certainly one we will remember for when we are next down that way.
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
Thank you for leaving such a great review, it really is appreciated. I'm so glad you enjoyed all aspects of your stay with us and hope to see you again in the future.

10/10 Excellent

Keith

Stayed 1 night in Sep 2023
Response from Jake on 12 Sept 2023
Thank you so much for this review, it will be passed onto our team!

6/10 Okay

Helen

Stayed 1 night in Aug 2023
Response from Jake on 12 Sept 2023
We are sorry to see that your time with us wasn't what you were hoping. I was just wondering if there was anything we could improve on in the future?

6/10 Okay

Jay

Business traveller
Liked: Cleanliness
Fairly basic hotel
Not the best. Very noisy hotel as no soundproofing/insulation between room. I could literally hear everything the room below and opposite me was doing/saying. Very creaky floors. Shower didn't work, only scalding hot water
Stayed 1 night in Aug 2023
Response from Manager on 9 Sept 2023
I'm sorry you did enjoy your stay with us. All the showers are new with a brand ew water and heating system so we will definitely sort any issue that may be present.We have not had anyone mention the issue with noise before but we will look into this and solutions to improve this. Thank you for your feedback.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 2 night stay!
We had a fantastic stay here and can thoroughly recommend it. The hotel has been recently refurbished so everything is spotlessly clean, stylishly decorated and contemporary yet comfortable. Our room had everything we needed with additional extras like luxury toiletries, biscuits and sweets. We had a superb breakfast there and friends also joined us for an evening meal in the restaurant. We each chose something different, which was beautifully cooked and presented and we all thoroughly enjoyed. Staff were friendly and attentive throughout, without being intrusive. Overall a 10/10 from us! We have already recommended it to others.
Stayed 2 nights in Aug 2023
Response from Jake on 27 Aug 2023
Thank you so much for you very kind words, we are over the moon you've had such a nice time with us and it was a pleasure to have you. And another thank you for suggesting us to your friends, it's very much appreciated.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
I cannot fault this fabulous place. The family ‘suite’ was beyond our expectations. So much space, the comfiest beds and immaculate throughout. The food and service were fantastic. If only we could have stayed longer.
Stayed 1 night in Aug 2023
Response from Jake on 26 Aug 2023
We are so thrilled you enjoyed your stay. Your comments have been passed on to the team and we can't wait to have you back!

10/10 Excellent

Kaili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite part of my trip to England! The Inn was adorable, they were able to accommodate us for a double bed on a last minute booking, and the staff were very welcoming. It very much had a family atmosphere and was so cozy. I wish we could have stayed more than one night! The breakfast was delicious as well. 10 out of 10 recommend.
Stayed 1 night in Jul 2023
Response from Jake on 4 Aug 2023
Thank you so much for your kind words, we are over the moon that you had a good stay and really hope to see you again soon.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Some of the best service we have experienced on a short stay! Price is very reasonable considering the overall experience.
Stayed 1 night in Jul 2023
Response from Jake on 29 Jul 2023
Thank you so much for your feedback, we are so happy you enjoyed your stay and hope to see you again very soon!

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 16 Jul 2023
Thank you very much for you high scoring review. I am glad that you enjoyed your stay with us.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find, excellent standard
Was greeted very warmly, great standard throughout really comfortable stay. Food in the restaurant was exceptional definitely stay again
Stayed 1 night in Jul 2023
Response from Manager on 3 Jul 2023
Thank you so much for your kind review, it really is appreciated. I am so glad you felt well looked after and enjoyed the food. Hope to see you again.

10/10 Excellent

Yuwah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and staff was very welcoming to us and our dog.
Stayed 1 night in Jun 2023
Response from Manager on 6 Jun 2023
I'm really pleased that you enjoyed you stay. Thank you for leaving a review. Hopefully see you again in the future.

10/10 Excellent

Sabina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone also food was amazing!!
Stayed 3 nights in May 2023
Response from Manager on 1 Jun 2023
Thank you so much for your positive review. I'm so pleased that you enjoyed all aspects of your stay.Hope to see you again in the future.