Holiday Inn Salzburg City by IHG

4.0 star property
Hotel with a bar, near Mirabell Palace

Choose dates to view prices

Photo gallery for Holiday Inn Salzburg City by IHG

Exterior
Daily buffet breakfast (EUR 21 per person)
Standard Room, 1 King Bed, Mountain View | View from room
Bar (on property)
Exterior
Holiday Inn Salzburg City is in the heart of this historic Austrian city. Guests value the helpful staff and convenient amenities like on-site shopping, a 24-hour fitness center, and complimentary coffee and tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
The current price is €88
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
Sterneckstrasse 21, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 11 min walk - 1.0 km
  • Mirabell Palace - 13 min walk - 1.1 km
  • Mozart's Birthplace - 16 min walk - 1.4 km
  • Salzburg Christmas Market - 17 min walk - 1.5 km
  • Salzburg Cathedral - 19 min walk - 1.6 km

Getting around

  • Freilassing-Hofham S-Bahn - 12 min drive
  • Salzburg Gnigl Station - 13 min walk
  • Salzburg (SZG-W.A. Mozart) - 18 min drive

Restaurants

  • ‪Taj Mahal - ‬5 min walk
  • ‪Hotel & Villa Auersperg Salzburg - ‬6 min walk
  • ‪Die Weisse / Sudwerk - ‬4 min walk
  • ‪Ichi Go Ichi E Ramen Bar - ‬3 min walk
  • ‪Pizzeria Da Ciro - ‬8 min walk

About this property

Holiday Inn Salzburg City by IHG

Upscale hotel near Mirabell Palace
Located close to Mirabell Gardens and Mozart's Birthplace, Holiday Inn Salzburg City by IHG provides shopping on-site, dry cleaning/laundry services and a bar. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
  • A front desk safe, concierge services and a 24-hour front desk
  • 1 meeting room, a lift and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms have comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per day
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Frequently asked questions

Is Holiday Inn Salzburg City by IHG pet-friendly?

Yes, Holiday Inn Salzburg City by IHG allows pets (limit 1 total). There's a fee of EUR 18 per pet, per day.

How much does it cost to stay at Holiday Inn Salzburg City by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Salzburg City by IHG on 16 Nov 2025 start from €81.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Salzburg City by IHG?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Holiday Inn Salzburg City by IHG?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Salzburg City by IHG?

Checkout is at noon. Late checkout is available for a fee.

Where is Holiday Inn Salzburg City by IHG located?

Located in Schallmoos, this hotel is within a 15-minute walk of Mirabell Palace and Mirabell Gardens. Mozart's Birthplace and Getreidegasse are also within 1 mi (2 km). Salzburg Gnigl Station is 13 minutes by foot and Salzburg Central Station is 13 minutes.

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Reviews

Holiday Inn Salzburg City by IHG Reviews

8.0

Very good

8.4

Cleanliness

7.2

Location

8.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 431 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

8/10 Good

Emilio

Liked: Amenities, property conditions & facilities
Hotel and staff were very nice! Only complaint is that room cleaning was really poor, just for one day
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

4/10 Poor

Jemma

Disliked: Amenities
Staff were lovely and helpful. Breakfast was good and staff again helpful. However room was dated, full ash tray left on balcony, weeds growing out of ground on balcony, air conditioning too loud. Property needs updating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Loved our 4 night stay. Very comfortable hotel. Stay v helpful. Couldn't fault it.
Stayed 4 nights in Jun 2025

4/10 Poor

Cassandra

Location was good if you had a car as they have parking you can pay for. They are poorly organized when it comes to check in and not all staff are friendly or helpful. Coming from some hotels who were extremely kind and accommodating it just feels like they missed the mark.
Stayed 3 nights in Aug 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities
Decent value for location to the old town. Internet access always reliable. Not much in terms of food options around the hotel. Close to train station. Room was outdated. Faced the back so was quiet. AC doesn’t work when window is open. Not super strong AC, but did the trick with 32 degree days.
Stayed 3 nights in Aug 2025

6/10 Okay

Andreas

Liked: Staff & service
Disliked: Property conditions & facilities
Old room, which had water damage spots in the bathroom ceiling and mould stains in the shower
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Short walking into Salzburg centre and old town, nice breakfast, pleasant rooms.
Stayed 5 nights in May 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel - Good value

The hotel was as expected from the Holiday-Inn brand (i.e., good). Great breakfast, location close to key attractions and transportation (train), service friendly and effective. Quiet.
Stayed 3 nights in Dec 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options for Austrian food
Stayed 1 night in Mar 2025

10/10 Excellent

K A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was good. The staff were helpful and spoke good English. Easy walk into the centre and bus stops outside the hotel . The number 2 bus was a 30 minute ride from the airport snd stopped close to the hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Awesome bedroom and breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in Salzburg near to a Number 2 bus stop that runs to and from the airport. Staff were friendly and helpful. Also within about a 20 minute walking distance from the centre of Salzburg.
Stayed 4 nights in Jun 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean and close to transportation (Number 2 bus) that took you to main tourist area of Salzberg called Mirabell Schloss. Aldstadt was a short walk from Mirabell Schloss. Hotel was old and not completely updated. Temperature in the room was cold and you could tell that the rooms were old. However, it was clean and the staff was helpful. We did not try the food in the hotel and there are no other restaurants nearby that I noticed. So, if you want to be very near to the Aldstadt, this hotel is not for you, but probably a lot less expensive. Nevertheless, can get there easily by bus (and can also get to the Salzburg main train station to go other places).
Stayed 2 nights in May 2025

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful providing us with tour information, answering our questions and arranging taxis. The room was comfortable and clean. The views of the mountains and Salzburg from the room were lovely.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet und Clean The mattress is hard but the blanket is quite thick and comfortable. The bath is old. That should be a renovation for the bath facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be prepared to walk in rain

The location is okay but requires a 20 walk to train station & 20 min walk to sites areas
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. The room was clean, air conditioning was fantastic and the bed was comfortable. We had breakfast one morning but it was very expensive in comparison to other hotels we have stayed in. Being charged for underground parking seemed unfair as there was only 10 free spaces outside the hotel and other guests had not parked responsibly. The hotel was in a great location for exploring Salzburg.
Stayed 6 nights in Aug 2022

8/10 Good

Chermène

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice and clean hotel. The only downside was that we asked one day of cleaning during our 3 day stay. We only received new towels, but the cleaning lady didn’t renew the bodywash that was empty. We left the dispenser open without the pump so it was clearly visible and she didn’t vacuum. If you clean you should check everything. Other than that it was a nice hotel on a good location on a 10 minute walking distance of the city Centre, train station and the old town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very spacious. The staff were friendly, helpful, and fluent in English. Breakfast is amazing but not worth 19 euros. There were a few English channels on the TV. I was really impressed with the amenities (Dove body wash, shampoo, conditioner, hand wash, and body lotion). The gym was well-equipped and always available. The only con was that our room key stopped working halfway and that the shower drain was clogged and was not fixed even though we asked twice.
Stayed 4 nights in Oct 2022

6/10 Okay

MARIA

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
there was not alot of food places around hotel to access - had to walk 15 mins to get to area for food. Food was limited at hotel. Bed was comfy, lots of space inside, safe was handy to store passports etc., but AC was not working and it faced the sun directly- so it was a sauna- muggy and hot- hard to sleep- had to call front staff to help- they found the AC unit was not working- so they gave us a fan which helped to give a breeze to cool us off-but felt like hot outdoor camping. Closed the blinds during the day to try to help in the reduction of heat- did a little. if it wasn't for that part the stay would have been better.
Stayed 3 nights in Jul 2023

2/10 Terrible

Urvi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasing experience.

We had a little bad experience. The rooms were not well lit. Hot water kettle was dirty from inside and they refused to clean it or change it. We had to go down ourselves to change it or to get hot water. Shortage of staff. Did not have a very pleasant experience.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Our room was really warm and when I called down to ask about how to work the AC, I was told that it being March 10, the AC wasn’t turned on yet. However, the hallways, fitness center, and common areas were all cool, so I don’t believe the AC was not turned on in the building. We had to leave the window open and request a fan to cool down the room to a comfortable level. Further, I was asked upon check-in if we wanted cleaning service during our stay but our room was never cleaned. Not a huge deal, but I’m trying to give an honest and fair review. The customer service was a bit lacking and next time I’m in Salzburg I’ll likely be looking for another option for a hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Decent location, but wouldn’t stay again.

While the hotel staff was friendly and the lobby is nice, the rest of the hotel is in need of an update and a deep cleaning, to include replacing heavily worn furniture and changing carpet flooring to some other type of flooring. We had a corner room facing the mountain, which offers a decent view until the sun was facing the side of the building where the room did not have automatic shades. The curtains should be replaced with blackout curtains to help keep the heat from the sun out. The air conditioner barely cooled the room at all and ended up leaking water heavily down the wall and onto the thermostat, which could have been a major hazard. Overall, given the repair of the room and uncomfortable heat due to the AC issues, the cost for the room was way out of a reasonable range for the quality.
Stayed 2 nights in Jul 2022

6/10 Okay

Cheun Ying

Liked: Cleanliness, staff & service
Holiday inn Salzburg is just off city centre on a quiet stretch of road but not badly located as you can walk to most places or get the bus. There are local convenience shops & restaurants so overall the location is ok. I requested a high floor when booked and was acknowledged by the hotel but did not get one. Instead got 1st floor which not only had a communal terrace/balcony but the view was terrible. The terrace could do with some cleaning & maintenance. Outside the rooms is a large open corridor which echos but also the hotel has placed communal tables & chairs which attracts guest to sit outside the room & were noisy. The doors slam which is annoying as well, in general the hotel is noisy. The rooms are clean & comfortable enough but they do not get serviced unless requested, this wasn't clear, by the time we realised it was too late. The air conditioning did not work or the bathroom extractor fan. The main redemption is the buffet breakfast which is excellent since ours was included in our booking. Lots of choice & everything you need to fill you up for the start of the day. The staff are very good also, very polite & helpful. One evening we ordered a Nockerl dessert from the restaurant, was quoted 20 minutes wait but took over an hour. Was completely overcooked, sunken & tasteless so this was really disappointing but the waiter knew & removed this from our bill. I would actually stay here again if i could ensure a decent room as the value was good.
Stayed 3 nights in Mar 2024