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Hotel Neutor Express

3.0 star property
Central hotel connected to the convention centre in Salzburg with a bar

Choose dates to view prices

Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Junior Suite, Balcony
Reception
Bar (on property)
Meeting facility
Hotel Neutor Express offers a convenient retreat near Salzburg Cathedral and the Christmas Market. Enjoy the on-site coffee shop, local art gallery, and shopping. Practical amenities include dry cleaning and luggage storage for a hassle-free stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is €69
includes taxes & fees
12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Wardrobe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.2 out of 10
Good
(13 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Located in Riedenburg neighbourhood, Hotel Neutor Express is connected to the convention centre. Salzburg Toy Museum and Stiegl's World of Brewing are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Museum of Natural History and Mirabell Gardens. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium.
Visit our Salzburg travel guideOpens in a new window
Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Mozart's Birthplace - 6 min walk - 0.6 km
  • Salzburg Cathedral - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 8 min walk - 0.7 km
  • Fortress Hohensalzburg - 9 min walk - 0.8 km
  • Mirabell Palace - 12 min walk - 1.1 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg (SZG-W.A. Mozart) - 7 min drive

Restaurants

  • ‪Meissl & Schadn - ‬6 min walk
  • ‪Afro Cafe - ‬8 min walk
  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Rialto Clubcafé & Eisbar - ‬7 min walk
  • ‪Canton China-Restaurant - ‬1 min walk

About this property

Hotel Neutor Express

Hotel near Salzburg Christmas Market
Located close to Mirabell Palace, Hotel Neutor Express provides a terrace, an art gallery on-site and a shopping centre on-site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A banquet hall, meeting rooms and a vending machine
  • Coffee/tea in reception, smoke-free property and a front desk safe
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Neutor Express include comforts such as free WiFi and safes.
More amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 50101-000082-2020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neutor Express?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on 12 Oct 2025 start from €61.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Neutor Express?

Self-parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 15-minute walk of Sigmundstor Tunnel, Salzburg Christmas Market and Mirabell Palace. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 10 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

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Reviews

Hotel Neutor Express Reviews

7.0

Good

7.2

Cleanliness

8.6

Location

7.6

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 391 reviews
Rating 8 - Good. 138 out of 391 reviews
Rating 6 - Okay. 100 out of 391 reviews
Rating 4 - Poor. 57 out of 391 reviews
Rating 2 - Terrible. 23 out of 391 reviews

Reviews

6/10 Okay

Sharon

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Altstadt-Lehel!
Stayed 1 night in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025

8/10 Good

Alida

Liked: Cleanliness, property conditions & facilities
Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

8/10 Good

Simon

Liked: Staff & service, amenities, property conditions & facilities
Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Stayed 5 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025

6/10 Okay

Keith

Liked: Staff & service, amenities
Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
The real entry to the older building
Floor condition
Stayed 4 nights in Jul 2025

4/10 Poor

Iris

Disliked: Amenities, property conditions & facilities
Property conditions are very poor. Building is not well maintained.
Stayed 3 nights in Jun 2025

6/10 Okay

Twyla

Liked: Cleanliness, staff & service
Disliked: Room comfort
It is very basic. The bed is hard and room does not have temperature control. The size of room is big.
Stayed 2 nights in May 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay thabks
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jul 2023

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Very very barebones and terribly overpriced for the quality.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option for the Festive guests -highly recommended!
Stayed 2 nights in Jul 2024

2/10 Terrible

Murad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect
Stayed 1 night in May 2023

8/10 Good

hitendra

Liked: Cleanliness, amenities, property conditions & facilities
Check in time keep on changing
Stayed 1 night in May 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, room comfort

older hotel - great location

The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Stayed 3 nights in Feb 2025

8/10 Good

Phillip K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neutor Express is just outside the Old Town. It is about a 20–25-minute walk from the main train station or a short bus ride on bus #1. The woman at check-in was very accommodating, professional, and courteous. The room was clean and had a good size window to let in the daylight. The buffet breakfast was a good start to the day. The neighborhood around the hotel was very inviting, for the various types of architecture were quite distinct. Some houses were very modern and others more traditional. The neighborhood is quite different, as it is hemmed in on three sides by the rock cliffs. This made it a nice area for a stroll in the evening after dinner.
Stayed 5 nights in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Very basic hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful reception/staff.
Stayed 2 nights in Apr 2023