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Reviews of Drury Plaza Hotel San Antonio Riverwalk

3 out of 5
Drury Plaza Hotel San Antonio Riverwalk
105 S Saint Marys Street, San Antonio, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1958 out of 2590 reviews" "
Rating 8 - Good. 401 out of 2590 reviews" "
Rating 6 - Okay. 113 out of 2590 reviews" "
Rating 4 - Poor. 60 out of 2590 reviews" "
Rating 2 - Terrible. 58 out of 2590 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for San Antonio fiesta and this location was perfectly located between Market Square and the Riverwalk. Will stay here again!
Stayed 2 nights in Apr 2024

8/10 Good

Vimal

Liked: Staff & service
Need little upgrades to rooms. Misty and cigarettes smoke smell in a room. Common area and by the river walk area needs to be kept clean. River walk entrance was littered with garbage.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first trip to San Antonio and wanted to be on the historic Riverwalk and experience the renowned San Antonio Festival including the vibrant Fiesta Flambeau and The Battle of Flowers parades. The Drury Plaza put us right in the middle of all the action. The Riverwalk was right outside the lower level and the parade route was on the street outside the front entrance. Our room was wonderful - clean, quiet, and pleasantly decorated. Our room had no view of the outside due to frosted windows so if a view is important, book upper level. The food served for breakfast and the 5:30 Kickback was underwhelming to say the least. Otherwise, great choice for our out-of-state getaway.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the riverwalk. Safe and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat visitors. Always a wonderful and comfortable stay. Amazing and friendly staff❤️
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel for the indoor and outdoor pool. We also enjoy the kick back hour with drinks and munchies.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool and jacuzzi are amazing and have beautiful views
Stayed 2 nights in Apr 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great being close to the Riverwalk!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed, great breakfast, great location
Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very neat, the food is really good and the staff were friendly and welcoming. Jusina was at the front desk, she was super nice, Polite and very helpful. We enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024

10/10 Excellent

Jodi, Aurora

Travelled with partner
We absolutely loved our stay! The location was perfect since it was literally on the Riverwalk! The hotel was very nice and well maintained…the free breakfast and dinner was a nice surprise and it was real food too! No powdered eggs here! The service exceeded expectations too from the moment that we checked in with Jorge to Rachel who talked to us every morning in the dining room! If you ever plan a trip to San Antonio and the Riverwalk, we would highly recommend staying here! What a wonderful gem!
Stayed 2 nights in Apr 2024

10/10 Excellent

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the River. Enjoyed the history and the remnants of the Alamo Bank.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Ckean.Great location. Easy walk to all riverwalk activities, shopping. Dining...Very friendly and helpful staff. (Only negative were the pillows- small, too soft. Flat- but no deal breaker.) You can definitely see the postive culture in each interaction.witnessed several staff going above to ensure guests had everything. Added plus jetted tub was huge..and the morning breakfast and evening drinks/ snacks were an added bonus. Keep up the great work. We will definitely be back.
Stayed 2 nights in Apr 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good for a buffet, drinks were ok to be free, room had really nice view, super clean, nice walkable location… will return there for sure
Stayed 1 night in Apr 2024

10/10 Excellent

AMBER DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roim. Nice happy hour and breakfast. Would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
All the employees were extremely friendly. Everything was very clean. Enjoyed the breakfast and dinner.
Stayed 3 nights in Apr 2024

8/10 Good

Tracy, Naples

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Ashtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean, and a pretty reasonable price for all that’s included. Staff was kind, helpful, and went above and beyond.
Stayed 3 nights in Apr 2024

8/10 Good

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mattress was so comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

ShyAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Property conditions & facilities
Would definitely stay again. The staff is outstanding, so helpful and accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Opal, Edna

Stayed 4 nights in Apr 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, nice clean large room, good breakfast included, fast but open free wifi, weird wide bank corridors getting to room, insufficient but fast and nice elevators, great location, expensive pricing during the eclipse, very expensive valet parking.
Stayed 3 nights in Apr 2024

8/10 Good

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the riverwalk access. We did not like the quality of the food served.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotels is beautiful, rooms are clean, bed was so comfortable. Great access to Riverwalk. Customer service was impeccable from all staff. Loved it! Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old bank building right on the Riverwalk. Our room was clean and comfortable. There is a complimentary happy hour from 5:30 to 7 with a fairly extensive free dinner/snack buffet. The hotel staff is friendly and the location is close to all kinds of downtown area restaurants/attractions
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great experience at the hotel! My wife and I would absolutely recommend the place to anyone.
Stayed 5 nights in Jan 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in San Antonio because of the location directly on the Riverwalk. The entire staff was incredible…professional, helpful and friendly. The view from the 2 towers was breathtaking. Rooms were nicely appointed. The Drury is in the iconic Alamo Bank which has been restored to perfection. I would highly recommend The Drury to anyone visiting San Antonio.
Stayed 2 nights in Apr 2024

10/10 Excellent

giang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and ease of access to the riverwalk and restaurant.
Stayed 1 night in Apr 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, property conditions & facilities
location and close to dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
.all good
Stayed 3 nights in Apr 2024

8/10 Good

Phyllis

Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service
Loved the corner room on 2112
Stayed 3 nights in Apr 2024

10/10 Excellent

Cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first stay at a Drury Inn. Amazingly impressive! Excellent service and food.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

MELISSA, Kitty Hawk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, we recommend it. The bed was very comfortable. We had complimentary drinks and food available during our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice historic hotel! Close to everything. Staff were great. Would stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would definitely recommend.
Stayed 3 nights in Apr 2024

4/10 Poor

Donald

Travelled with partner
Disliked: Property conditions & facilities
I was very unimpressed with this hotel, and can’t believe it’s a 3 star. I paid for a top king bed room with terrace. There were no hangers (had to go plead for some from front desk), no nightstand on one side of the bed (even 1 star hotels give you two), wires everywhere, only one small sink and no counter space, no pen or paper on the desk, a 6’ minute walk to the front desk, and a very old sagging bed with u comfortable pillows. The only cups were inexpensive plastic, the toilet paper cheap and very thin. Need two elevators to get to your room. One of the worst over priced and overrated hotels in my life (I travelled to 42 counties and have tried about every type). Very disappointing experience.
Stayed 2 nights in Apr 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Turned back time coming here. Historical and enjoyable for couples getaway! Loved loved LOVED the mornings and delicious breakfast provided. Over exceeded my expectations! Everything we enjoyed was within walking distance AND Riverwalk access was quiet, clean and away from the crowds of people.
Stayed 2 nights in Mar 2024