Our overall stay was very good with one big exception. We left laundry in the morning and were told it would be delivered to our room the same day. Despite multiple assurances that it would be delivered by 20:00, that deadline came and went. In fact, it was not delivered until 10:10 the following morning which delayed our departure for sightseeing along the Causeway Coast by 90 minutes. Other than an apology from the hotel manager, no other “accommodation” was offered. This was frustrating.
Otherwise, the hotel is well located, has great access to sights and entertainment/food venues and has on-site parking.