Outdoor pool, pool loungers
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Reviews of Marii Hotel Boutique

3.5 out of 5
Marii Hotel Boutique
Calle Pakistán #10, San Francisco, NAY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 28 reviews" "
Rating 8 - Good. 2 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Very friendly helpful staff in a fantastic boutique hotel. The garden, restaurant and rooms are all clean and well looked after. We would happily stay here again on our next visit to San Pancho
Stayed 4 nights in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exquisite little hotel. We loved the soothing design, the tropical garden rooms look on to and attention to detail. The breakfasts are wonderful. It would be nice to have a small fridge in the rooms.
Stayed 5 nights in Mar 2024
Response from Ana Sofía C. on 31 Mar 2024
Dear Jante, It was a pleasure hosting you, we are happy you enjoyed your stay. See you soon.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extraordinary!!
Stayed 3 nights in Feb 2024
Response from Ana Sofía C. on 31 Mar 2024
Dear Greg, Thank you for choosing to stay with us, it was a pleasure hosting you. See you soon.

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2024
Response from Ana Sofía C. on 31 Mar 2024
Thank you for your review, see you soon.

8/10 Good

Ananda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, but it could do with some thoughtful improvements. 1. There are no floor lights in the pathway to the rooms, so at night it is hard to see and potentially dangerous. 2. They should inform clients ahead of time, and maybe put it in the advert that the front desk closes at 10 pm, and maybe offer support for extrenuating circumstances. Our flight was delayed considerably and we could heave easily arrived to a closed hotel. To their credit they did try to WhatsApp me, but the app was not working so when they didn't reach me, they made no other efforts to inform me that they would be closing. 3. there was an issue with payment from Expedia, all I can say is solve it yourself. The staff said "we want to help you" and then proceeded to blame me for the error, they were rude, and demeaning in their approach. 4. Its a pitty that they have chosen a decor that is so bland. A little mexican colour could really do wonders. 5. Be sure to be close to your room mate, you will have 0 privacy. The "door" to the toilet is a curtain and there is no roof so ... San pancho is what it is, so the trash on the road, and general disarray they cannot be blamed for, but note that its very noisy, next to the school and considerable town noice. 6. be prepared for a damp room and damp sheets. Despite all of the above, they are competitve and aside from the very limited restaurant menu (better eat in town), and the rudness of management if you encounter any challenge, its ok.
Stayed 7 nights in Jan 2024
Response from Sofía C. on 7 Feb 2024
Dear Ananda,Thank you for sharing your experience. We are sorry we could not meet your expectations. It's certain that the staff does its best to resolve -we even try to do so when the situations do not depend on us. We will continue to offer the kind service that has been appreciated by most of our guests. Best regards,

10/10 Excellent

Linda

Stayed 4 nights in Jan 2024
Response from Sofía C. on 7 Feb 2024
Dear Linda, Thank you for staying at Marii. It was a pleasure hosting you.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel
The Mari Boutique Hotel was very charming. All of the rooms were in a beautiful garden. . The staff was very helpful with referrals to restaurants etc. the onsite restaurant was excellent as well. It was very ecofriendly but still comfortable. The only thing I would want different is I would have liked a small refrigerator.
View from our room
Stayed 3 nights in Dec 2023
Response from A. Sofía on 22 Jan 2024
Dear Sharon, thank you for choosing to stay at Marii, it was a pleasure having you here. We look forward to hosting you again.

10/10 Excellent

Atle

Stayed 8 nights in Jul 2023
Response from Sofía on 2 Aug 2023
Dear Atle, Thank you for reviewing your stay at Marii. It was a pleasure hosting you.Best regards.

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant at Marii for breakfast is fantastic, they have the best chilaquiles I ever have . Very close to the beach and the restaurants. Esteban the receptionist handsome and very kind man. I totally recommend it.
Response from Sofía C. on 17 Jul 2023
Thank you for your review Cynthia. We are very pleased to know that you enjoyed the hotel and the restaurant, as well as the chilaquiles and the attention of the staff. We look forward to welcoming you again in the future.

10/10 Excellent

Tanner

Stayed 2 nights in May 2023
Response from A. Sofía. on 3 Jun 2023
Thank you for reviewing your stay, we are plased you enjoyed staying at Marii.Best

10/10 Excellent

carlos

Stayed 2 nights in May 2023
Response from A. Sofía on 16 May 2023
Muchas gracias por tu valoración Carlos, fue un placer tenerte aquí. Saludos

10/10 Excellent

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a sweet spot
Stayed 3 nights in May 2023
Response from A. Sofía on 16 May 2023
Angelina, thank you so much for your review. It was a pleasure hosting you. Regards from the staff.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from A. Sofía on 16 May 2023
Mandy thank you for rating your stay. It was a pleasure hosting you.Best regards.

10/10 Excellent

Christina

Stayed 2 nights in Apr 2023
Response from Sofia on 27 Apr 2023
Dear Christina, thank you for reviewing your stay at Marii. We hope to host you back in the near future. Best regards.

8/10 Good

Diana

Stayed 4 nights in Mar 2023
Response from Sofía on 30 Mar 2023
Gracias por tu calificación. Nos esforzamos para hacerlo cada día mejor.

10/10 Excellent

clarissa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Sofia on 18 Apr 2023
Thank you for rating your stay, we look forward to welcoming you again.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel.
Stayed 8 nights in Mar 2023
Response from Sofía. on 27 Mar 2023
Thank you for your review John. We are pleased you enjoyed your stay and we look forward to hosting you back in the near future.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Feb 2023
Response from Maríi on 9 Feb 2023
It was great having you with us, Sue! We hope to see you back soon here at Hotel Boutique Maríi.

10/10 Excellent

Ricardo

Stayed 5 nights in Nov 2022
Response from Un gusto atenderlos on 19 Nov 2022
Gracias Ricardo, un gusto tenerlos con nosotros, esperamos tenerlos de vuelta pronto.

10/10 Excellent

ReaAnna, Evanston

Response from Sofía on 30 Mar 2023
It was a pleasure having you at Marii, we hope to recieve you again in the near future.

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio todos super amables
Stayed 2 nights in Nov 2023
Response from A. Sofía on 22 Jan 2024
Gracias por tu confianza y por tu evaluación Mariana. Esperamos recibirte nuevamente.

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó la estancia y el restaurante
Stayed 2 nights in Jul 2023
Response from Sofía C. on 17 Jul 2023
Muchas gracias por darte el tiempo de evaluarnos Fabiola, es un placer saber que disfrutaron. Esperamos recibirlos pronto nuevamente.

10/10 Excellent

EDMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel pequeño pero eso lo hace tranquilo y agusto, muy amplia la habitación, el personal muy amables y pendientes, orientando sobre actividades y lugares, volveré sin duda. Gracias!!
Stayed 3 nights in May 2023
Response from A. Sofía. on 3 Jun 2023
Muchas gracias por valorarnos Edmundo, nos gusta saber que disfrutaste.Esperamos verte de nuevo.Saludos.

10/10 Excellent

JUAN CARLOS COLLAZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2021