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Private host

Room 5: Relaxed City Haven in Santurce

2.0 star property
Hotel in San Juan, near Condado Beach

Choose dates to view prices

Photo gallery for Room 5: Relaxed City Haven in Santurce

Self-parking (surcharge) 10 per day
Reception
Terrace/patio
Reception
Standard Double Room
Close to Condado Beach and Puerto Rico Convention Center, Room 5: Relaxed City Haven in Santurce has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Free WiFi

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Santurce, a neighbourhood in San Juan, Room 5: Relaxed City Haven in Santurce is in a shopping district. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium.
Visit our San Juan travel guideOpens in a new window
Map
669 Monserrate St, Puerto Rico, San Juan, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 15 min walk - 1.3 km
  • Puerto Rico Convention Center - 20 min walk - 1.7 km
  • Distrito T-Mobile - 2 min drive - 1.7 km
  • Condado Beach - 3 min drive - 2.6 km
  • Pan American Pier - 3 min drive - 2.3 km

Getting around

  • Domenech Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 23 min drive

Restaurants

  • ‪Esquina Watusi - ‬4 min walk
  • ‪El Nie Bar - ‬6 min walk
  • ‪Las Palmas Bar & Rest - ‬5 min walk
  • ‪Café Restaurant El Camarón - ‬6 min walk
  • ‪La Isla - ‬4 min walk

About this property

Room 5: Relaxed City Haven in Santurce

Hotel near Casino del Mar at La Concha Resort
Close to Condado Beach and Puerto Rico Convention Center, Room 5: Relaxed City Haven in Santurce has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge) and express check-out
Room features
All guest rooms at Room 5: Relaxed City Haven in Santurce have amenities, such as free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 10 per day)

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 15 per pet, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Covered self-parking fee: USD 10 per day
  • Pet fee: USD 15 per pet, per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include window guards

We should mention

This property does not have any lifts

Property is also known as

Relaxing Room In Monserrate Hotel Luz
Room 5: Relaxed City Haven in Santurce Hotel
Room 5: Relaxed City Haven in Santurce San Juan
Room 5: Relaxed City Haven in Santurce Hotel San Juan

Frequently asked questions

Is Room 5: Relaxed City Haven in Santurce pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per day.

How much is parking at Room 5: Relaxed City Haven in Santurce?

Self-parking is available for USD 10 per day.

What time is check-in at Room 5: Relaxed City Haven in Santurce?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Room 5: Relaxed City Haven in Santurce?

Checkout is at 11:00 AM. Late checkout is available for USD 40 (subject to availability).

Where is Room 5: Relaxed City Haven in Santurce located?

Located in Santurce, this hotel is within 1 mile (2 km) of Conservatory of Music of Puerto Rico, Puerto Rico Convention Center and Condado Beach. Casino del Mar at La Concha Resort and Sheraton Casino are also within 1 mile (2 km).

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Room 5: Relaxed City Haven in Santurce Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.2/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madyson Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how simple everything was ! Our room was very cute ! Area is quiet and has parking !
Stayed 2 nights in Jul 2025

10/10 Excellent

mariam

Liked: Cleanliness, property conditions & facilities
Clean and just as advertised
Stayed 1 night in May 2025

6/10 Okay

Karla

Disliked: Cleanliness, staff & service
It has potential, but the room could be cleaner. I was not able to find a staff member to share my concerns.
Stayed 3 nights in Aug 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
The room was clean. TV didn't work. A/C in room 5 makes a grinding sound every 5 minutes or so. Great room for resting when everything works. Modern bathroom. Hospitable and kind host.
Stayed 1 night in Jun 2025

10/10 Excellent

Glerisbell

Liked: Cleanliness, property conditions & facilities
Cobran $10 por noche por parking creo que eso no debe ser asi pero por lo demas esta super limpio y la gente del servicio son muy amables.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tatianna

Stayed 3 nights in Apr 2025