Los Gatos Hotel Guide - San Lorenzo Headwaters Nature Preserve hotels in Los Gatos, United States of America.

"On a main road with very busy traffic. "

"It was a lovely, unique place to stay with tons of room and better than expected kitchenette"

"Everything perfectly"

"Our stay at Masoods Lodge in Boulder Creek was extremely disappointing and far below acceptable standards. Upon arrival, the property appeared neglected and felt more like a junkyard, with scattered debris, piles of tires, maintenance supplies, and trash throughout the grounds. At our unit, there was even a spatula and an old shirt left draped over the BBQ. Inside the cabin, the conditions were unacceptable. There were cobwebs throughout, ants in the kitchen, dirty dish drawers, and an unclean toilet upon arrival. The bed comforter had a large visible stain, and the outdoor furniture cushions were piled up, torn, and unusable. The overall cleanliness and upkeep did not meet even basic expectations. The outdoor “lounge” space by the creek was also unusable, with multiple old microwaves sitting on a table and a refrigerator lying on its side. Most concerning, our dog became infested with fleas during our stay, creating an immediate health issue and forcing us to leave. We had booked three nights but left after the first night due to these conditions. This property was clearly misrepresented, and the experience fell far below hospitality standards. "

"The floor was covered in chicken and goose droppings because there were no fences and many chickens and geese ran around, even pooping in front of your room. The outdoor hot tub was completely unusable, and the tub was full of leaves, mud, and dust. It looks like no one has ever cleaned it.I messaged the host on the day I checked in saying there was no hot water outside, but they didn't reply until the next day when I was about to check out."

"This home is in such a beautiful setting. There are neighbors but you feel pretty secluded with the artul gate and fencing. The kitchen is well stocked and there are many lovely details inside and out. Entry and exit were seamless, and we only wished our schedule had allowed to spend more time lounging here! The chairs are perfect for staring up at the canopy above. "

"Great hotel with nice rooms in a really fun location. Special shoutout to McKenzie for being extra helpful with my million questions and requests"

"Thanks for a relaxing time. "

"Pros:The property is located in a desirable neighborhood close to downtown Los Gatos, a beautiful and upscale neighborhood just off the highway 9. The host(s) were friendly and allowed early check-in.The property allows dog(s), and I was able to bring my 2 Cavalier King Charles Spaniels that are well-behaved and trained. Karen enjoyed meeting my dogs.CONS:The photos are a fake story. In Reality, the grounds are not well kept & property overall needs updating. It is easy to slide down the stairs to enter the property because there is a lot of brush debris. Not kid, elderly or disabled friendly property.It smells of must, possibly a black mold smell. The smell is strong and hits your senses immediately upon opening the door. I opened the windows to air the place out, but it returns fiercely when the windows are shut. I would NOT recommend this place if you have allergies to dust, mold or pollen. It is NOT a clean place to stay. It's extremely dusty, ant and bug traps all around the interior of unit. Dirty windows and window sills. I was informed by Host Humphrey that I will receive a cleaning refund. He NEVER refunded. Bad Business! The tub was filthy like it had not been cleaned in months. The toilet had personal body hair on the edge of the toilet rim. I didn't sit down on the toilet and wore slippers around the house. I had to WASH THE TUB AND TOILET MYSELF. I wore slippers in the shower because it was too gross to put my feet in the tub."