Sanguansi Hotels

"The lodge is in the middle of mountain, there is no restaurants, no social activities nearby. The lodge offers free breakfast, but you will have to pay double or triple the price for lunch and dinner if you want to eat inside lodge. The room is exactly same as old village type in China. If you are looking for a quiet place, this could suit you well. Otherwise think twice before booking. Lodge staffs are very nice and helpful. "

"Our stay was fabulous. We got a room upgrade it was amazing. Staff were super helpful and very nice. Breakfast was also good. Special thanks to Xiaoxiao who help us with tickets and to make our stay smooth. Also thanks to Hailey who also helps us at the reception. Everyone was so kind and nice. I definitely recommend this hotel"

"Great place, well located near of the park east entrance (10 mins walk). Spacious room and room amenities (just be careful with the step next to the bed). Special mention to the hotel manager/concierge and staff. Helpful attentive and knowledgeable about the area and really valuable help in organizing your days ( special mention to Sunny…. The heart of the place). "

"Room service was excellent and great breakfast. "

"We were upgraded to a 1 bedroom suite. Nice hotel though breakfast is limited"

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"

"Everything was good. The breakfast was excellent. Our room was spotless and clean. The reception guy was very polite and helpful."

"The food was excellent, all locally-sourced organic food. Almost all Chinese food. There was coffee available at breakfast. The room was nice and big, with an excellent shower. The hotel provided free transport to/from the National Park entrance, and arranged for transport to/from airport and train station."