Sanguansi Hotels

"Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable. "

"The staff are so helpful that I would rate 11/10! There wasn’t anything they could help with. Took all the initiative and getting us tickets and bookings wherever we need, including alternatives when activities booked out"

"Wonderful stay for our honeymoon. Very conveniently located to the Zhangjiajie national park, delicious food, beautiful refreshing pool, great sound system and music taste and the kindest staff, especially Frankie and the tea master! We thoroughly recommend this stay."

"Amazing experience at Celestial Valley. The service from pre arrival, to airport pickup, to our 2 night stay, all the way to the dropoff at the station was incredible, everyone at the hotel was so welcoming and friendly. They helped us with everything via wechat and arranged all park tickets and transportation for everywhere we needed to go. The room and views were spectacular, and looked exactly like the hotels.com photos. We couldn’t have imagined a better stay. John in particular was very helpful as he spoke English, but all the other staff too were always able to step in and support right away. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "

"Good on everything! "

"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "

"If you’re looking for a peaceful retreat surrounded by nature, this hotel is a true hidden gem. Tucked away in a quiet location with breathtaking mountain views, it offers the perfect escape from the noise and stress of city life. From the moment we arrived, we were impressed by the serene atmosphere, friendly service, and the attention to detail throughout the property. The rooms are spacious, clean, and beautifully designed to blend in with the natural surroundings. Our room had a large balcony that looked directly out onto the mountains — waking up to that view every morning was nothing short of magical. The bed was extremely comfortable, and we appreciated the little touches like a kettle with tea and coffee, local artwork on the walls, and warm lighting. One of the best features of the hotel is its silence. Even when fully booked, it remains calm and quiet, making it ideal for relaxation, meditation, or just enjoying a good book. The on-site restaurant serves fresh and flavorful meals, often using local ingredients, and the staff are attentive without being intrusive. Whether you’re looking to hike nearby trails, take photos of scenic landscapes, or simply unwind in a beautiful setting, this hotel is the perfect choice. We can’t wait to come back."

"The pool water is not clean. Very limited equipment for gym, only one treadmill and you can barely run on it…but the two girls at the reception were very friendly and helpful. The bed is big"