Manila Hotel Guide - Santa Ana Church hotels in Manila, Philippines.

"The staff are consistently respectful, friendly, and very helpful. We’ve been staying here every year for the past 4 years whenever we visit the Philippines, and it has truly become our family’s go-to hotel. The service is always excellent, and it’s consistently a great place to stay. Highly recommended!"

"Always an incredible experience all around. I’ve been coming here for years ever since it was built and will continue doing so."

"The staff, especially security and front desk, were extremely helpful and go above and beyond - I felt well taken care of. Breakfast was great during my 2 week stay, Dinner was always delicious. Pro tip - I think it’s sometimes customary to raise your hand when awaiting service at dinner. The room was always clean and the person who cleaned it was careful and respectful of my belongings despite my pile of clothes I slung off after a day out. I’d recommend this hotel for the area. "

"Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La "

"The lobby was grand but the room was dated despite it being a grand room (which was a VIP upgrade) but no different from the original room booked. Excellent breakfast selections and all the fresh coconut water you can drink. The seafood buffet was great too. "

"The staff were consistently friendly and helpful. The room was spacious with great amenities however no body lotion surprisingly. The pool was nice with shade and sun options. Limited seating but given the layout that makes sense. I love that you can order food poolside. Catalogue is a great restaurant. Staff friendly , very well priced and delicious. Breakfast is limited but has the basics you need. I prefer staying in the makati area near the malls. It was still a 20 minute walk to them which I didn’t find as convenient. If this was near the greenbelt / ayala mall area I would definitely return! "

"Nice location and even nicer facilities. "

"Really weird experience here. The doormen and front desk staff were all nice in conversation, but they blatantly lied about how much laundry I had sent and tried to charge me $100 for it. This was on top of returning multiple laundry items damaged and trying to claim it was part of the clothing design. I also paid fully months in advance for my room and room type, and when I arrived, it wasn’t available. They tried to claim that room type is first come first serve despite my reservation confirmation email clearly showing the room type. The room itself was in fine condition, a bit of wear and tear on the furniture but okay for the price. "

"Need ref. "