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"clean, friendly staff"

"Clean rooms"

"Staff were wonderful and welcoming. They gave us recommendations on where to eat and explore. Very cute property and the continental breakfast and evening wine and cheese were very thoughtful additions. I would definitely return. "

"The room was dirty and I refused to sleep on the pillows because they were so grimy to the touch. "

"My daughter got a concussion Thursday during volleyball practice and we were unable to attend the High School Tournament in Santa Barbara. Hotels.com would not let me cancel or transfer my reservation to new dates."

"Breakfast could have been better. The eggs were extremely watery. No potatoes "

"We came here for a wedding. The hotel is situated in a great spot on State street. I have stayed some lovely places, but was taken with the hydration stations on each floor- a button allows you to choose between still and sparkling filtered water. The hotel provides free reusable water bottles. The staff were charming and genuine. "

"Yes to all breakfast was great 👍 "

"Room was cool. No glasses just plastic cups. No housekeeping. Brought me towels after three days when I asked. Never made bed or cleaned anything. No luggage racks. No view. Standard room with bathtub converted to shower in same space. Not worth the money. Long walk to harbor, wharf and State Street."