Santa Gertrudis Holidays

Breakfast was amazing and staff was super friendly. Location was great

Clean rooms, spectacular view. Friendly staff

We stayed in The Unexpected for one-night in September 2025. 
We had been in Ibiza and chose to stay at The Unexpected for the closing night of Dimitri Vegas and Like Mike. 
We stayed in an Anything Can Happen Suite and would highly recommend choosing that room. It’s stunning, luxurious and you feel like a bit of a rock star!

While the upfront price might seem expensive, once you factor in getting free show tickets and a bottle of champagne (I was expecting a cheap Cava but it was a limited edition bottle of Moet!), it’s actually reasonably good value. I’d also highly recommend the taking the breakfast - it is perhaps the best hotel breakfast I’ve ever had. There’s so many options, from the ice cream machine, cava, pizza, caviar, to all the usual options… amazing. The walk in price was €60 - and expensive breakfast on first look - but I’d say the quantity and quality of the food more than justify that price! Despite the proximity to the ‘club’ it’s actually very quiet in the room. You could hear the music on the balcony, but we never heard other guests or the music when we were in our room. The only downside of a high-end 5 star hotel is that the bar and extra prices are all high-end. And there will always be guests with clearly more money than you. I’d recommend staying at least one night in The Unexpected on your Ibiza trip.

Beautiful hotel, great service and the room was exceptional, as we got unexpectedly upgraded on arrival. A fabulous 5 days and would definitely return.

Very nice hotel, clean, friendly staff. Breakfast excellent, hot food cooked to order, pool food very good. Lovely beach 5 min away as is the water bus to the old town. We had one disappointment. Loud disco music was played round the pool all day. You could not escape it even on the balcony’s. There were 16 speakers all round the pool area. The management just said it is the sound of Ibiza. If you like today’s disco music the perfect place!!!