Ratings based on 695 verified reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 24 Dec 2019
Comment from Hotel Management
25 Dec 2019 by Aurum Hotels-Firenze-, Hotel Management
Good morning, thank you very much for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller
Posted 16 Dec 2019
Comfortable room great location within 20 minutes walk of all the major sights. Friendly staff and wonderful breakfast!
Comment from Hotel Management
16 Dec 2019 by Aurum Hotels-Firenze-, Hotel Management
Good morning, thank you very much for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from Atlanta, GA
Posted 3 Dec 2019
Clean and recently remodeled. Courteous staff that met our needs and then some. Within a short walking distance from the train station and close to all important museums and sights.
Comment from Hotel Management
4 Dec 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you very much for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from Rhode Island
Posted 2 Dec 2019
Amazing location and modern. Staff helpful and friendly. The only drawback was that the floors in the rooms could have been a little cleaner.
Comment from Hotel Management
3 Dec 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller
Posted 1 Dec 2019
Comment from Hotel Management
2 Dec 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from USA
Posted 20 Nov 2019
Very convenient location. Ok Continental breakfast, small room, shower could be cleaner.
Comment from Hotel Management
20 Nov 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from montreal
Posted 18 Nov 2019
nice location. good value for the price. prime location. small rooms
Comment from Hotel Management
18 Nov 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller
Posted 17 Nov 2019
Loved the location. 4 mins walk from museum which has the real David. 2 min walk to train and bus station.
Comfortable bed, air conditioning. Great continental breakfast.
The only thing was the shower was very small.
Comment from Hotel Management
18 Nov 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you very much for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from Malaysia
Posted 16 Nov 2019
Near to train station
Comment from Hotel Management
18 Nov 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you for your review. We work every day for customer satisfaction. See you soon.
by a verified traveller from LA, CA
Posted 8 Nov 2019
It was just a simple place to stay. All things were acceptable. Great location for all things Florence has to offer. I will stay again during my trip to Florence.
Comment from Hotel Management
8 Nov 2019 by Aurum Hotels - Firenze -, Hotel Management
Good morning, thank you very much for your review. We work every day for customer satisfaction. See you soon.
